Endorsed by Which?

Elite Digital Appliances Ltd -Samsung Service Centre

4.6

11 Reviews

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are an award winning white goods repair company based in London and Reading (Berkshire), covering the London and surrounding counties area.

We offer a professional and first class service being the selected repair agents for many large manufacturers.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.6
11 reviews
Customer Service
4.6
Quality
4.6
Value
4.6
Sort by
Excellent service
Customer Service
Quality
Value
Muhammad was excellent. He was kind, friendly and knowledgeable. Gave great advice and was professional throughout. Would most definitely recommend.
Customer in Berkshire Posted on 09/05/2024 , work completed 09/05/2024
Undue stress caused to pregnant wife
Customer Service
Quality
Value
Hours of our time wasted thanks to these guys, going round in circles with them and Samsung. They were willing to continue cancelling our appointments even given the stress it was causing my pregnant wife. Zero communication and no remorse 👍 They didn’t fix our appliance, and instead blamed us for lack of maintenance. Turns out the compressor is busted on the dryer, nothing to do with maintenance… Thanks for wasting our time and costing us money :)
Customer in Surrey Posted on 04/11/2023 , work completed 12/10/2023
Unhappy with the service
Customer Service
Quality
Value
I wouldn't use their services again, our washing machine manufacturer referred our job to them and they were not helpful at all.
Customer in Posted on 13/07/2022 , work completed 29/06/2022
Very efficient
Customer Service
Quality
Value
Chris came to repair our Samsung fridge/freezer today, having visited last week to assess the problem. He was fast and efficient and very nice to have visit. Excellent service. Please pass on my thanks to Chris. Regards, Simon Stead.
Customer in West Sussex Posted on 07/07/2022 , work completed 07/07/2022
Samsung Refrigerator - Ice maker blocking up
Customer Service
Quality
Value
The trader confirmed his arrival slot the night before and came the following day at the allotted time. Gesmar was polite, friendly and explained everything he was going to do. All work was completed and new part installed with all areas cleaned up and put back in its place. Left his details to contact if any further problems so lets see!
Customer in West Berkshire Posted on 28/02/2022 , work completed 28/02/2022
Great service
Customer Service
Quality
Value
It was gesmar who repaired my fridge freezer explained everything cleaned up after x during repair he was friendly and can not fault the service he gave ,on time keep me up to date on time exspected really pleased with gentleman would recommend elite to anyone .also he was covid safe for myself x gesmar thanks again
Customer in Reading Posted on 01/11/2021 , work completed 26/10/2021
Outstanding Work
Customer Service
Quality
Value
Outstanding work today fixing our washing machine, Scott was probably the best repair engineer we have ever had, informative, tidy and very helpful. Just outstanding from start to finish and he kept us fully updated throughout the repair, what his plan was, how and in the end showed us the appliance fully working again. An outstanding engineer who I would recommend to all. Well done Scott and Elite Digital Appliances. Outstanding.
Customer in Hampshire Posted on 29/03/2021 , work completed 29/03/2021
Great Job
Customer Service
Quality
Value
This is the second time Brett has been here. He is so friendly and polite and gets the job sorted. What more could you ask for.
Customer in West Berkshire Posted on 28/01/2021 , work completed 28/01/2021
Excellent service
Customer Service
Quality
Value
I have received excellent service from Elite Digital Appliances and can highly recommend them. The engineer, Danny, was pleasant, friendly and highly efficient and has resolved the problem I was having with my Samsung freezer. Many thanks.
Customer in Surrey Posted on 29/09/2020 , work completed 29/09/2020
Endorsement Reference Chef
Customer Service
Quality
Value
I'm happy to have the Elite Digital Appliances Ltd -Samsung Service Centre In the short time they have been here, they have really helped to make things run smoothly. I really appreciate their willingness to help out wherever needed. It's especially the engineer who have the most skills he is very kind and have good experience and provisional skills.. Thank you again. Hassan Ereg
Mr Ereg, Endorsement Reference Posted on 14/07/2020 , work completed 17/01/2020