Elmbridge Heating & Plumbing

Dear Derek Thank you for your kind words during these troubled times for everyone . As a company all our engineers and office staff are self isolating and only respoding to emergency works ie leaks , no heating or hot hot water and blockages. Should you need any deliveries of food or esstentials please feel free to call and we will dispatch one of our engineers. Thank you for your business over the years and look forward to more in the furture. Kind regards

Dear Vicky, Thank you for your posting on our Which Trusted Trader profile unfortunately it is way off the mark accuracy wise. The events were as follows; you contacted ourselves via a recommendation and asked ourselves to attend a leak through into your rented property from the upstairs property. We attended between 9-11am as per agreement and spent nearly an hour looking for any source of leak coming into your property which was not apparent. We then needed to access the communal loft area to identify the leak but the loft hatch was padlocked and the only people with access were the management company of the block. We then informed you of our findings and asked once accessed has been granted via the management company we would attend immediately to trace and find the leak. We never heard anymore from yourself barring that you had not received an invoice for the £68+VAT. We then took your email as you was not present and emailed you an invoice and a copy of our findings. Kind Regards, Elmbridge Heating and Plumbing.