Endorsed by Which?

EMS Lifts Ltd

4.9

80 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

EMS Lifts has been a trusted and experienced provider of stairlifts, through-floor lifts, step lifts, home lifts, and ramps since the 1980s, helping people regain their independence and improve their quality of life.

At EMS Lifts, we promise exceptional customer service and expert advice to simplify your purchase of stairlifts or lifting equipment. Our unbiased advisors provide guidance on a wide range of products to help you make an informed decision. Our commitment to unparalleled customer service includes round-the-clock coverage 365 days a year with same-day emergency response times, and highly skilled engineers available 24/7 to provide impeccable service to satisfied private customers and organisations. Trust EMS Lifts for outstanding service, backed by the UK's largest showroom of working lifts.

Fast delivery and expert stairlift fitting

Trusted by over 270 local authorities

Multi award-winning company

Which? Trusted Trader

What we do

  • Disability and mobility

    • Access ramps - indoor and outdoor
    • Stairlifts
    • Home adaptations
    • Disabled Lifts
    • Rise and recline chairs
    • Stairlift Engineers
    • Step Lifts
    • Through Floor Lifts
  • More Services

    • 24hr service and repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
80 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Brilliant job
Customer Service
Quality
Value
10/10.
Grace, Hertfordshire Posted on 29/09/2018 , work completed 29/09/2018
Excellent advice & work
Customer Service
Quality
Value
Lift fitted less than 2 weeks after initial enquiry. Very pleased with advice and the way the work was carried out.
Bruce, Hertfordshire Posted on 08/08/2018 , work completed 08/08/2018
My review
Customer Service
Quality
Value
Highly recommended.
George, Hertfordshire Posted on 16/07/2018 , work completed 16/07/2018
Brilliant job
Customer Service
Quality
Value
My stairlift was fitted by a first class fitter who did a clean and first class job.
John, Essex Posted on 11/07/2018 , work completed 11/07/2018
Friendly service & good workmanship
Customer Service
Quality
Value
Recommended by a reliable source, they did not disappoint. Very friendly & helpful throughout. The CEO of this family-run business handled a couple of small contractual queries personally. Conscientious & did a good neat job. When gap opened to offer an early installation date it was offered as they knew the need was great. Have not experienced after-sales service yet so can't comment on that - but optimistic!
Alexandra, Hertfordshire Posted on 29/06/2018 , work completed 29/06/2018
Fantastic experience
Customer Service
Quality
Value
The company were supportive and honest with us. The whole fitting start to finish took 10 days. Matt was great came to our home and measured and as mum was still in hospital was happy to visit her to complete all the details. The whole experience was easy. Everyone was so helpful.
Lorna, Hertfordshire Posted on 22/06/2018 , work completed 22/06/2018
A no hassle job
Customer Service
Quality
Value
The least disruptive item I have ever had fitted. A friend recommended EMS I am so glad they did.
Peter, Cambridgeshire Posted on 08/06/2018 , work completed 08/06/2018
Excellent service
Customer Service
Quality
Value
I was very pleased with the service we have received, everything was on the time and date promised and the house was left clean. The engineer was friendly and explained how the lift worked and the work was finished in the time I was told it would take.
Ruth, Hertfordshire Posted on 17/05/2018 , work completed 17/05/2018
A very good company
Customer Service
Quality
Value
A friendly, polite and efficient company from top to bottom. The installation engineer arrived early and worked through until the job was completed. He cleaned up fully and gave very clear instructions on the use of the stair lift.
Which? Trusted Traders Consumer Posted on 13/04/2018 , work completed 13/04/2018
Very satisfying company
Customer Service
Quality
Value
Gave one confidence in making an expensive decision about at the start you know nothing. They had patience and didn't pressurise you. Their products were very great and a good range about which they explained and demonstrated in detail. Their staff and installers were very kind and excellent as was the stair lift they installed.
Donald, Hertfordshire Posted on 12/04/2018 , work completed 12/04/2018