Endorsed by Which?

Enlightened Windows Limited

5.0

29 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Enlightened Windows specialises in providing high quality windows and doors. Many of our products are manufactured in Germany and Denmark specifically for Enlightened Windows enabling us to supply some of the highest quality products available in Europe. We are specialists in wooden-aluminium composite products. We are main dealers and factory-trained installers for Vrogum Windows, Unik Funkis, STM Windows, Jomue Fenster, Sunflex Systems, Lacuna Bifolds, and Smart Systems.

With any high performance window or door, the installation is just as important as the product and we only use German-made Illbruck installation materials. A Director oversees every installation and completion.

We are centrally located on the tri-counties border of Oxfordshire, Warwickshire and Gloucestershire - giving us easy access to supply and fit our products throughout England and Wales. Alternatively we can trade supply only. We are proud to have become Which Trusted Traders.

What we do

  • Glaziers

    • Double glazed units
    • Triple Glazing
    • Timber windows
    • Sash windows
    • Double glazing installation
    • Aluminium Windows
    • Replacement window services and repairs
  • Double glazing

    • Double glazing installation
  • Doors

    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • Fire doors
    • French doors
    • Front door
    • Patio doors
    • Timber doors
  • More Services

    • quadruple glazing
    • fire window
    • tilt and turn doors

Customer reviews

Why you can trust these reviews

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How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
29 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great work and a fantastic personal service
Customer Service
Quality
Value
We came across Enlightened windows at the NEC and couldn't have chosen a better company. Chris gave us such personal service from the design through the fitting and with the after sales service. We installed windows and sliding doors in our new build. The was a little disappointment when the style of front door we wanted wasn't available but everything else looks absolutely perfect.
Customer in Leicestershire Posted on 04/01/2020 , work completed 01/07/2019
Lovely windows and a polite and professional attitude
Customer Service
Quality
Value
We needed seven wood, double glazed replacement windows fitted and sought estimates from four companies. Compared with the other replacement window venders we encountered, Enlightened Windows were head and shoulders above the rest. They responded to our request for a quote with a fuss-free initial visit. There was no pressurised sales pitch; merely a run through of the options and some helpful advice. The large van that arrived was a mini- showroom which enabled us to see the products as proper units and made it easy to imagine how they would look once fitted. The windows themselves are very attractive, appropriate for our period property and appear to be of good quality. I was impressed with the manner in which the fitting was done: it was quick and every effort was made to avoid disruption and mess. Also, I didn’t need to redecorate around the windows because there was no damage. Very neat. As it is now mid winter, we have noticed how much warmer the house is, too. Everyone involved with the business were extremely polite and helpful, communication was swift and little queries were dealt with easily. They kept to the budget, so no nasty surprises. An excellent service.
Customer in Northamptonshire Posted on 03/01/2020 , work completed 06/12/2019
Good quality and service
Customer Service
Quality
Value
I was impressed with the personal attention and service from my first conversation with Enlightened Windows. Fortunately their level of knowledge and service is matched by the quality of the products which they supply - we've used them throughout our extension and renovation and are very happy with them.
Customer in Cumbria Posted on 04/09/2019 , work completed 02/09/2019
Quality Product
Customer Service
Quality
Value
I first came across Enlightened Widows at the Homebuilding & Renovation Exhibition at the NEC and was impressed by the product they had on offer. We eventual got planing permission for our detached studio and garage and the Rational Windows and Lacuna Bifold look just great in their matching anthracite grey finish. The Enlightened team were helpful throughout.
Customer in Oxfordshire Posted on 30/08/2019 , work completed 31/07/2019
Fantastic sliding doors
Customer Service
Quality
Value
We met Enlightened Windows at a trade show late 2018 when we were trying to decide on bi-fold doors for our extension at our Cotswold Cottage. They did not have the largest stand there but certainly the most helpful and pleasant staff, in particular Roald who was excellent and continued to be helpful throughout or dealings with the company. From start to finish they were professional, helpful and a delight to deal with. They gave us their time and patience while we finally changed our minds and went for sliding doors (best decision). Chris Newby really pushed hard to bring forward our delivery date and installation as we were working to a tight completion date. He also worked incredibly well with our builders to make sure the levels were perfect and everything was a snug. I would highly recommend using Chris and his team and we are so delighted with our fantastic sliding doors.
Customer in Gloucestershire Posted on 29/08/2019 , work completed 03/06/2019
Outstanding service
Customer Service
Quality
Value
I had new windows including bi-fold doors fitted about 7 years ago by a firm now out of business. I approached Enlightened Windows after searching for months to find a replacement handle for the bifold doors which had broken. Chris Newby could not have been more helpful. The fitting proved tricky but Chris persevered and after trying four different handles from a variety of manufacturers he found an exact match. He was insistent that a perfect solution could be found at a reasonable price and succeeded. I was happy to accept a lesser solution but fortunately Chris's insistence on attention to detail delivered perfection! I found the company extremely responsive and highly efficient with replies to emails almost immediate and speedy deliveries: their service could not be bettered!
Lodders Suffolk Posted on 13/03/2019 , work completed 13/03/2019
Great company
Customer Service
Quality
Value
The team from Enlightened Windows replaced both sides of a corner window, including the frame and sill after ours were irreparably damaged in a break in. From start to finish they were utterly professional and a pleasure to deal with. The work they did is of the top quality. What really stood out to me was their customer service ethos. These are top notch people and I can't recommend them strongly enough.
Leon Posted on 05/02/2019 , work completed 05/02/2019
Cotswold cottage
Customer Service
Quality
Value
New windows on our cottage in the Cotswolds. Chris Newby lives in our village and we wanted to give the work to a local firm as long as the product, fitting, price and overall service was right for us. We were given a fabulous service with honest, trustworthy and expert delivery. The team paid close attention to the details to ensure the end result was one they would be proud of. I personally was so pleased I’ve even recommended them to my 85 year old Mum !
Laurens Posted on 04/02/2019 , work completed 04/02/2019
Quick work
Customer Service
Quality
Value
Two plastic sash windows were replaced with new. They needed to be replaced since springs failed and new ones were not available from Rehau after Enlightened Windows had tried exhaustively to find them. The work was carried out quickly and efficiently. I have no hesitation in recommending the company. I would be very happy to use them again.
David Posted on 04/02/2019 , work completed 04/02/2019
Professional Installation
Customer Service
Quality
Value
Enlightened Windows installed two windows in a new extension on our house. The whole sales and installation process was very smooth - Enlightened Windows were friendly and responsive and the work was completed on time and to a high standard.
John, Gloucestershire Posted on 04/02/2019 , work completed 04/02/2019