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Eternal Energy Systems Ltd

4.8

61 Reviews

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About

Eternal Energy Systems Ltd is based in Whitstable, Kent & was formed in 2006 to design & install renewable technologies across the South East.

We specialize in;
solar thermal - solar photovoltaic - air source heat pumps

We design bespoke systems for each location, from domestic to small commercial projects. Renewable technologies are our core business – we aren’t an electrical or plumbing firm doing occasional installations or a new business set up to exploit the tariff. We believe distributed energy generation is an important part of a sustainable future and a vital step towards reducing our reliance on fossil fuels.

All our installations are eligible for the Feed In Tariff & the Renewable Heat Incentive & the Green Deal.

Our installers are trained to meet the highest industry standards and are fully accredited through the Micro-generation Certification Scheme (MCS). EES are members of the Renewable Energy Consumer Code. We provide the best level of customer service and after sales support

What we do

  • Renewable energy

    • Air source heat pumps
    • Domestic wind turbines
    • Ground source heat pumps
    • Solar panels
    • Solar water heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Electricians

    • Electrical installations
  • Builders

    • Log cabins and homes
  • Air conditioning contractors

  • More Services

    • battery back up systems
    • off grid power
    • raised vegetable be

Customer reviews

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4.8
61 reviews
Customer Service
4.8
Quality
4.9
Value
4.7
Sort by
A first class installation of a solar panel system
Customer Service
Quality
Value
Having decided to install a solar panel system, I considered a number of local companies as possible installers before choosing Eternal Energy Systems. I was particularly impressed by the technical detail provided by EES on their website. Sustainable energy systems are complex but I was confident that, with EES, I was choosing a company with wide experience and the necessary expertise to offer the best possible advice. The preliminary survey was very thorough and all my questions were answered. The installation of the system was prompt and efficient and this was followed up by a very detailed handover of the system on the following day. I am confident that we now have an excellent system and I am particularly pleased that this includes the Solar Boost facility which will reduce our future hot water heating costs.
Peter in Kent Posted on 22/05/2021 , work completed 19/05/2021
Superb solar thermal installation - totally professional and very experienced
Customer Service
Quality
Value
This company just gets better and better - I used them to install PV panels 10 years ago and they have just installed a solar thermal system for me. They are efficient, turn up exactly as promised, do exactly what they say they will do, and there are no hidden costs. They are friendly, knowledgeable, informative and efficient, and keep you advised all the way through. They can be trusted to tell you when something is not worth doing even if it means they will lose a potential sale and their commitment to their customers and their ongoing service is superb. They monitor their installations on a quarterly basis and they are always available to answer questions. The staff are all long-serving and committed too - the men who came to install the solar thermal were the same ones who worked on the PV installation and laughed with me about the fact that we have still not repaired our broken window! I have no hesitation about recommending them most highly and will keep in touch with them about future energy efficiency measures.
Customer in Kent Posted on 26/03/2021 , work completed 25/03/2021
Fast and efficient
Customer Service
Quality
Value
Having looked long and hard for someone who could service our solar heating system, we were lucky enough to find Bruce Davis and his colleagues at Eternal Energy Systems, and in no time at all, they had sorted out how to get out on to our roof, without having to resort to expensive scaffolding. Bruce explained to us exactly what the options were, for which we were very grateful, as we had not had the system installed ourselves and knew very little about it. A few days later, everything had been dealt with, and we now have peace of mind. Thank you very much.
Customer in Kent Posted on 18/07/2019 , work completed 09/07/2019
Solar Thermal Panel - Great Services
Customer Service
Quality
Value
Bruce and his team fitted a Kingspan solar thermal tube system for my hot water as well as custom hot water cylinder. I had previously used Eternal Energy to install the same on my last house. The entire team are polite, efficient and friendly. The system works well and, where there was a slight problem (minor leak), they came back and solved it no issues. Reasonable cost too. Likely to use again when it comes to fitting a PV array.
Customer in Kent Posted on 13/07/2019 , work completed 03/07/2019
Excellent all round
Customer Service
Quality
Value
The Eternal Energy team recently installed solar PV at our residential property in West Kent. They provided a superb service from start to finish. Not only was the quality of their work excellent, their customer care throughout was first-rate. We're also grateful to know that they are genuinely on hand to advise and support post-installation. We couldn't rate them more highly.
Customer in Kent Posted on 06/04/2019 , work completed 04/04/2019
Friendly, professional and quality service
Customer Service
Quality
Value
Bruce and his team updated and repaired a solar hot water system in my mother's house, replacing the h/w storage tank with a larger one suitable for the needs of a family, overhauling the system and rectifying faults. Communication throughout was excellent and the job was carried out efficiently. My mother's ageing system has been given a new lease of life and has been provided with a 5 year service; A very satisfactory outcome.
Customer in Kent Posted on 05/04/2019 , work completed 19/03/2019
Reliable and recommended green energy company
Customer Service
Quality
Value
Bruce and his team installed our solar water heating system (plus new hot water tank and loft insulation) five years ago. It's generally been trouble free, but on two occasions when we have had trouble we have had a quick and efficient response. I would strongly recommend them to anyone considering switching to green energy.
Peter Kettle Posted on 14/08/2018 , work completed 14/08/2018
Totally trustworthy
Customer Service
Quality
Value
I have an old ‘Smart Energy’ hot water system which was installed about 10 years ago, many of these systems were dodgy to say the least. Ours has suffered pressure loss and leakage rendering it inefficient. I discovered Eternal Energy via a web search and they have now re-commissioned the system and brought it back to life. They are totally trustworthy and their work is impeccable, I can’t praise them enough and would recommend them wholeheartedly. 10/10
One1ota Posted on 09/08/2018 , work completed 09/08/2018
My review
Customer Service
Quality
Value
Excellent.
Jeremy, Kent Posted on 31/05/2018 , work completed 31/05/2018
Brilliant job
Customer Service
Quality
Value
We would highly recommend them. Efficient, reliable, trustworthy, friendly and knowledgeable.
E.Jane, Kent Posted on 16/10/2017 , work completed 16/10/2017