F Smith & Son (Croydon) Ltd

The whole experience from start to finish was very professional and easy. Couldn’t fault anything. Made the move so much easier and nothing was too much to ask. Forever grateful and made moving into my first property a whole lot easier. Would use for my every move and would recommend to everyone. Thank you so much.

I called F. Smith & Son as I needed a ‘proper’ removal firm to move a much loved wardrobe from my mums house in Manchester, that we were needing to sell, to my home in South London. It is a mid-century wardrobe that didn’t appear to come apart so I needed a good removal firm to move it with care. And I found that firm in F Smith &Son. The wardrobe was found to be too big to get down the stairs in one piece but the removal men went out of the way to work out how to take it apart - no instructions were to hand!! I had to have the wardrobe stored as I was away working abroad for three months. But every step of the way was organised and dealt with carefully by this firm with emails and phone calls. My wardrobe was delivered by two very happy chaps who went out of their way to get my wardrobe up two flights of stairs, but once again it was found to be too big to get up the stairs easily. So they took it apart and then rebuilt it once in my home. This company are worth every penny for the care, organisation and help they provide. I highly recommend this family run removal company for any moving job you have.

I relocated from Croydon to Southwell in Nottingham. Rhys, Charlie and John loaded the removal van in a couple of hours. I was very impressed with how quick they were while at the same time being considerate of my possessions. All 3 of them were friendly, courteous and it felt like I was talking to one of my family. I was very comfortable with them. Rhys and Charlie did the journey, unloaded most and returned promptly before 8am the next morning to finish the job. They were very considerate where they were putting things, correct rooms etc which made it easy for me to start unpacking. I cannot praise Rhys and Charlie enough, in my opinion they went above and beyond my expectations. Well done boys, you were amazing and certainly deserve this review! I would have no hesitation in recommending F Smith removals.

I did not exchange contracts until the day before i moved but F Smith & son kept my slot free without a deposit, which they did not have to do and I am extremely grateful. Lee, Jack and 2 other men loaded sll of our belongings very efficiently and politely. The next day they drove to Poole and Lee and Jack unpacked. They were incredibly helpful and professional and provided excellent service throughout. No breakages. I would definately reccomend.

We used F Smith & Sons to pack and move our home. From the very start, they were brilliant in the booking process, very clear and helpful. On the day, the packers and movers did a brilliant job, taking good care of our things, but also working fast which meant we were in and could settle quickly. Very impressed by it all!

The removals team were booked for a same day removals and relocation of our residential property. They were flexible with arranging a quote visit, thorough in their questioning and really responsive over emails and calls. On the day, the team were very prompt and polite. The team of 3 made light work of the removals and offloading without issue. They were easy to work with and made the process a lot less stressful than it could have been. We were advised during the quote that F Smith & Son are a slightly more premium cost, although I’d say it is worth it from this experience. Would recommend!

The whole F Smith experience was great, with super helpful staff, friendly and experienced. We had 17 years of stuff from a 4-bed house to move and the staff were all really excellent in helping us get packed the day before and move on completion day. Everything reached our new home safe and sound. There was a delay in getting the new keys, but the F Smith team were patient and got the job done. A 5* service, thanks.

Thank you to everyone at F Smith and Sons who helped with my recent move to Somerset. From the initial video quotation to the support from the office and flexibility with my changing moving date, they made everything so less stressful. A special thank you to Benji, John and Tom who were professional, efficient and courteous when collecting and moving everything. An amazing team I would definitely recommend.

From the first interaction, the team at F Smith and Som were outstanding. Moving house is obviously quite stressful, they were supportive, reassuring and went above and beyond to help me feel that everything was in place for my move. The team who supported me on the day (led by Dave) were absolutely excellent. Extremely polite., helpful, worked incredibly hard. Dave took every opportunity to help me see that everything would be fine when I was worrying about anything. All in all they were absolutely excellent I was a very happy customer.

From the moment they came to quote on their service, carefully explaining the process to me, to the great experience of the actual moving day this company couldn't have done more to help with my move! Smith & sons' provisional booking system gave me huge peace of mind whilst waiting for an exchange date on the sale of my property. I had to reschedule my moving date countless times and was met with supportive and positive responses to every change of date with the company. I cannot thank them enough for helping to make what was a very fraught selling process simple in its final stages. On the removal day, the same thorough and professional service was provided by the staff, making it a truly relaxed and calm moving experience. Many, many thanks.

No-one stopped for a coffee break! The team arrived ahead of time. They packed speedily and carefully, and marked the boxes accurately. They arrived at my new home well ahead of time and waited patiently for completion. They were helpful and courteous throughout.

The team arrived on the first day of 4 at the time advised, the 2 guys, Con and Jason who were friendly, professional and helpful, nothing was too much spent the day packing our home up, Con and Jack returned the next day to continue the packing and loading of the vehicles, on the third day Con and Jack returned to load the last items and to drive to our new property in Lincolnshire. They arrived with the 2 vehicles and we had to wait whilst the other family finished loading and left. Con and Jack unloaded the essentials and emptied the small vehicle, then left for the day. The boys returned as advised at eight in the morning and worked extremely hard, not stopping until they had finished unloading the main removal vehicle, they were at all times friendly, helpful, courteous, professional and hardworking, they would do anything they were asked. The three guys looked after all of our belongings as if they were their own and very respectful not only to our belongings but also to us. We would recommend F Smith and Son (Croydon) LTD to everyone who needs to use a removal company, they are extremely reliable, helpful, courteous and professional, the guys who attended on all 4 days are a credit to the company. The process when obtaining the initial quotation from the company was also a pleasure as the gentleman who attended was also very polite, respectful and professional, he also made us feel at ease with what would happen and what to expect from start to finish. Highly recommend

I was very pleased with the whole process starting with the managers visit who inspired confidence. The men were speedy and efficient and respectful. I would recommend Smiths again.

Thank you F Smith & Sons for providing an excellent service. From the initial survey, to the administration, information provided, then an energetic 4-man team of removers who arrived on schedule, worked efficiently and diligently to transfer belongings from our 2-bed flat (situated on the 2nd floor of an attic flat), to loading up carefully and the secure packing of the removal van. Two of the team then traveled to Suffolk to our new home, and thoughtfully delivered any furniture which we needed overnight, before securing all carefully again to then return to us the following day to unload and position furniture as required. All very friendly and reassuring.

My move was a bit last minute. I called F Smith & Son on 20 January about moving on the 23 January. Lorraine organised a video call for that afternoon and I had a quote by the end of the day. The quote was very reasonable. The 2 movers on the day were excellent. They were friendly, courteous, quick and professional, both loading and unloading at my new address. They did everything I asked and I was very happy with the service. I can confidently recommend F Smith & Son.

Used F Smith and Son for a house move in january 2026. The booking and quote process was easy with knowledgeable staff and despite some delays in exchange, they communicated well and were supportive on revised dates. Moving day went very well with a professional team who moved us out and then in very carefully but swiftly. We took their packing service and this was well worth it.

Moving can be awful, even in the best of times. The team here did everything within their power to make my life better and I am incredibly grateful for it. From showing up earlier in the week to deliver boxes, to arriving promptly with great communication, to being friendly and cheerful throughout the day, to figuring out how to do things -- despite a narrower entryway than I had understood, to assembling and reassembling stuff without a complaint, to acting professionally, to being engaging... to even collecting the boxes post-move for recycling. I honestly can't list all the ways that I'm grateful to the team for making my difficult moving experience as painless as humanly possible. Thank you to the three lads who helped me and the back office team.

We had a great experience with this company. They arrived on time and made sure to put covers on the floors and furniture. They were very professional and a great bunch of guys, nothing was too much trouble. We would definitely recommend them.

The two-man crew who handled our move are a credit to F Smith & Son. They arrived on time, demonstrated great teamwork, and provided a friendly and professional service. Moving home is stressful, but the way they approached the job made it completely stress-free. I truly appreciate the work they did for us and will gladly recommend F Smith & Son.

This is the second time we’ve used Smiths to move home. The team were excellent and took all the stress out of the process for us. The move took place over 4 days with packing on day 1, loading day 2 and the morning of completion day. And then travel to our new place and subsequent unloading. All our stuff was placed where we asked for it and nothing we did seemed to faze the chaps. I cannot recommend this firm highly enough

They have been incredibly helpful and patient navigating a complicated selling process but being able to do our packing and moving. They were very efficient and loading to the new house was super quick. Items were generally well packed and no items were damaged. I would have preferred a bit more detail on the boxes (rather than just ‘spare room bits’) but overall really pleased.

Arrived on time to pack everything on the day before our move. Huge amount of work done, quickly and efficiently, and the small lorry was loaded to save time next day. Staff were friendly and good humoured. On the moving day, all was packed in 2 hours, including taking off and rehanging 2 internal doors to get furniture out. At our new home, all was unloaded and put in correct rooms plus 2 beds put back together in another 2 hours. Nothing was broken, and we have a lot of breakable glass and china. We were amazed at how easy they made everything look!

Everything about this company is top class - cannot complain about anything. From the office staff all the way through the employees are high quality and very efficient.

We have just undertaken a large house move after over two decades in the same house. All of our goods were packed well and very efficiently. We had some hiccups with the actual completion date and the team were extremely helpful and accommodating during what was a very stressful time. The work was done on time, within budget, and the communication with the team was fantastic. I highly recommend this company.

The removal was to transport all my garden plants plus tools and accessories. There were about 50 pots of varying sizes, from about 10 litres to 100 litre tree pots. The work was not easy and it was hampered by rain for most of the time. The men worked extremely hard, they were professional, helpful and polite. They were careful with all the items and listened to any concerns I had which was very reassuring. I would definitely use F. Smith again.