Endorsed by Which?

F Smith & Son (Croydon) Ltd

4.9

93 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

F. Smith & Son is a family run removal company that has been operating in South London since 1930.

We offer a personal and professional service within all sectors of the removal industry, with all our staff undergoing extensive training and CRB checks to give peace of mind that your goods are in safe hands. Every move no matter how large or small will have a foreman assigned, to sucessfully guide your move from beginning to end.

We offer a full range of Domestic and Commercial relocations within the UK and Worldwide.

Visit our website today for full details of all services offered.

www.fsmithandson.co.uk

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • packing
    • materials
    • commercial services
    • crates

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
93 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Good communication, smooth removal into and out of storage
Customer Service
Quality
Value
Would highly recommend. F smith and son were great. They made the process of having to move into storage much less stressful. Communication was great and issues were very quickly dealt with and resolved. Very friendly staff. Thank you!
Meadow Posted on 13/11/2018 , work completed 13/11/2018
Very Professional
Customer Service
Quality
Value
I was very impressed with the service we received from start to finish. The home visit for the quote was very thorough and I felt assured from that point that our possessions would be in safe hands. On moving day the team were on time and kept to time throughout the move although there was never any sense of us being rushed or that any request we made for things to be done in a particular way was too much for them. They were helpful, friendly, courteous and very careful with our possessions. The job was not complete until they checked with us that they had done all that they could and that we were satisfied. I would definitely recommend them.
Dynamite Posted on 30/10/2018 , work completed 30/10/2018
A bloomin' marvellous move...
Customer Service
Quality
Value
As our title suggests we were more than happy with the service from F Smith & Son. From start to finish they were a pleasure to deal with and certainly reduced any of the usual moving-day stresses. The management team were very efficient and professional when arranging our quotation and booking our removals slot. The removals team themselves were a pleasure to deal with and full of energy which made our moving day work like clockwork. I would definitely use and recommend F Smith & Son to anyone. A wonderful company.
MDanby Posted on 15/10/2018 , work completed 15/10/2018
Professional, excellent team work
Customer Service
Quality
Value
We received honest advice and a competative quote. On arrival, Barry, Martin and Ian immediately put me at ease. They worked with speed and their experience & professionalism showed all the way through the move. We felt they went above and beyond our expectations and our expectations were high because our friend who recommended you, is very particular! Having been quite stressed preparing for the move we can honestly say we both enjoyed the move. We would definitely have no issues recommending them.
Jasmiwool Posted on 13/10/2018 , work completed 13/10/2018
Move to the beach
Customer Service
Quality
Value
Efficiently packed and transported our possessions. Cheerful and helpful guys. Only asked for occasional cup of tea!
Janice Takoor Posted on 25/09/2018 , work completed 25/09/2018
Excellent packing and smooth move
Customer Service
Quality
Value
After a shaky start (confusion over the number of crew and start times, exacerbated by poor communication) we received an excellent service - quick and efficient packing and a seamless removal 2 days later at a reasonable price. Very nice packing & removal crew.
Araminta Phillips Posted on 24/09/2018 , work completed 24/09/2018
Going the extra mile
Customer Service
Quality
Value
A friend of mine recently moved and recommended F Smith & Son when we had to find a bigger place. They came around and did a very professional estimate -- it was clear they were clued up. They beat the three other vendors price, too. My wife and I have accrued a load of stuff along the years, and they packed it solid in five hours. When it was time to move, they handled that with just as much professionalism and speed. They did things they did not have to do. They went out of their way to make our move as comfortable as possible. No way these guys can be beaten. If you try hard, you very well may match them. But, only just. I hope I never have to move again. If I do, it will be F Smith & Son doing to for me. They display patience and understand the pressure you go through when you are a link in a chain.
Justin Posted on 16/09/2018 , work completed 16/09/2018
Perfect move
Customer Service
Quality
Value
At a very stressful time of moving, we had the fortune to have F Smith & Sons to move us. Ours was a long distance move and the team we had were just wonderful, they worked so hard and nothing was too much trouble they were polite and courtesy and respectful at all times, very professional, just wonderful. I could not recommend them highly enough.
Tillson Posted on 15/09/2018 , work completed 15/09/2018
Professional, efficient and friendly
Customer Service
Quality
Value
Two guys to do the move from a 2 bed flat and to then pack it in a storage unit. Job was done quickly and carefully.
CB_1979 Posted on 14/09/2018 , work completed 14/09/2018
Highly recommended
Customer Service
Quality
Value
We were recommended by friends who used this company and did the same as us relocated up north, we were not disappointed. It was a 3 day move, they packed for us on the 1st day and moved out some furniture. The 2nd day they moved the rest of our home. The 3rd day they moved us into our new home. Two great guys moved us could not fault them in anyway made our move go so smoothly nothing was too much for them (thank you). From the person who came to give us a quote right through to the day we moved in this company provided an excellent service. Worth every penny and competitively priced. Highly recommend.
Jackie and Melissa Posted on 11/09/2018 , work completed 11/09/2018