Endorsed by Which?

F Smith & Son (Croydon) Ltd

4.9

106 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

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About

F. Smith & Son is a family run removal company that has been operating in South London since 1930.

We offer a personal and professional service within all sectors of the removal industry, with all our staff undergoing extensive training and CRB checks to give peace of mind that your goods are in safe hands. Every move no matter how large or small will have a foreman assigned, to sucessfully guide your move from beginning to end.

We offer a full range of Domestic and Commercial relocations within the UK and Worldwide.

Visit our website today for full details of all services offered.

www.fsmithandson.co.uk

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • packing
    • materials
    • commercial services
    • crates

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
106 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Superb company, everything went to smoothly
Customer Service
Quality
Value
I moved over 500 miles from England to a Scottish Island which took 3 days in total (loading, Tachograph driving restrictions, unloading) also involved a ferry crossing, I was on my own moving to somewhere I knew no one as you can imagine I was more than a little nervous but from the very start the staff at F.Smith & Son removal company put me at ease which is why I chose them the foreman (Ian) even came to the house at the weekend to introduce himself to put my mind at ease and to give me the opportunity to ask any questions I may have. I have to say with great pleasure absolutely nothing went wrong it could not have gone any smoother I had absolutely nothing to worry about they dealt with everything and with a very professional manner - I cannot recommend this company highly enough
Customer in Argyll and Bute Posted on 28/05/2019 , work completed 24/05/2019
Good Moving experience.
Customer Service
Quality
Value
The packing and removal to storage was efficient and the staff very pleasant. The return of my goods was also efficient and the staff very patient and helpful. I would recommend the Company to another person about to move.
Customer in West Sussex Posted on 10/05/2019 , work completed 09/05/2019
Highly recommended; great service
Customer Service
Quality
Value
Prompt and efficient service at all stages of the move. On the day the movers were friendly and efficient. Prompt arrival and nothing was too much trouble.
Customer in Greater London Posted on 18/03/2019 , work completed 15/03/2019
Great team, good communication - a job well done
Customer Service
Quality
Value
The guys were great - they were professional and hard working - they packed up our house one day and moved us to the new house the next day - and helped to make this a special and stress free move for us. Thank you!
Customer in Greater London Posted on 13/03/2019 , work completed 27/02/2019
Fantastic service
Customer Service
Quality
Value
We had a comparatively small move, literally 2 streets away and not a huge amount of stuff (lots of boxes and a few heavy items). Smiths provided us with a very detailed well tailored quote which aimed to keep it economical for us to use a removal service rather than a man and a van. Obviously it would have been a bit cheaper to hire a man and a van, but with a tight completion to do we wanted a professional outfit who we could rely on. On the day the service was fantastic. The two removers were punctual and professional. They worked really hard and were really friendly and fun to chat with which really helped take the stress off the day. I'm really glad we went with Smiths and will recommend them in the future.
Customer in Greater London Posted on 11/02/2019 , work completed 01/02/2019
The trader replied (on 07/03/2019)
Thanks for your valued feedback. We're glad that we could be of assistance to you. As you say, we're dearer than a man and van service, however, our charges are aimed at delivering excellent service levels. Glad that you experienced this. From the team at F Smith & Son
Best removal firm I've ever used.
Customer Service
Quality
Value
After a horrible few months dealing with conveyance solicitors we were both at our limit with the stress we could handle. F Smith and Son in no way added to it. In fact it was a relief to deal with someone involved in the moving process who actually were professionals. A great bunch of young guys turned up with a cheerful positive attitude and just got on with it. Can't praise them enough really. Don't hesitate just use this company. G Murphy.
Customer in Greater London Posted on 04/02/2019 , work completed 31/01/2019
The trader replied (on 07/03/2019)
Mr Murphy, thanks so much for your kind words. F Smith & Son has worked in the industry for over 80 years now and we know how stressful it is for clients in the lead up to exchange of contracts. Our aim is to make the physical move as stress-free as possible and do it with a smile on our faces. Thanks for moving with F Smith & Son.
House packing and Removal
Customer Service
Quality
Value
An excellent Company, with nothing too much trouble and a very personal as well as professional service, from the management, operatives and office staff. I had packers in for 2 days beforehand and on the day 3 staff were careful and swift in loading and unloading to where I wanted things. They also removed a number of items of furniture separately to my daughter's home in Farnham. I would highly recommend F Smith & Sons.
Customer in Surrey Posted on 04/02/2019 , work completed 29/01/2019
The trader replied (on 07/03/2019)
Thanks for your feedback. We're glad that the experience met your expectations, we certainly strive to get the balance between personal and professional just right. All the best in your new home. From the team at F Smith & Son.
First Class - Excellent service
Customer Service
Quality
Value
From Steve coming out to estimate for a move from South Croydon to the Isle of Wight, the office with their help on booking the changing provisional moving dates, to the actual move which took three days, the service received was first class. First day packing up smaller items, second day packing up the larger items, loading the van and transporting down, and third day unloading and placing items in required positions - the service given by this family run firm was friendly, polite and extremely professional - as said, first class. The men involved in the packing were extremely quick and efficient and Ian and Martin were a joy to have working for us in what can be a stressful time. This is a firm that is not only recommended for their work but also for a price that was very fair and reasonable.
Customer in Isle of Wight Posted on 29/01/2019 , work completed 16/01/2019
The trader replied (on 07/03/2019)
Thanks for your feedback. The upheaval of distance moving can take its toll on clients, which is why we aim to do everything with a smile on our faces and reduce those stress levels. We're glad that you found our service to be first class, we place a big emphasis on the planning of the move and the team all pulling together to deliver a personal service. Thanks for moving with F Smith & Son.
Best removal company
Customer Service
Quality
Value
A friendly and professional service from start to finish. From the quote to packing and moving my furniture, nothing was too much bother and all the stress taken off me. I’d recommend them to anyone in a heartbeat. Everyone I dealt with was courteous and helpful. Thank you
Customer in Greater London Posted on 04/01/2019 , work completed 21/12/2018
The trader replied (on 07/03/2019)
Thanks for your feedback. We're so glad that the move was completed in a manner that met with your expectations. It's so nice to complete a job and know that you've done everything that you can for the client. Thanks for moving with F Smith & Son, from the whole team.
A great job - lovely people to have around.
Customer Service
Quality
Value
This company was fantastic. I liked Steve, who came to estimate. He was professional and I had confidence that they would do a good job. Our move took three days. They packed a huge truck on day 1 which disappeared until day 3 and another huge truck took and delivered to the new house on day 2, the day of completion. The main two guys, Adrian and Lee were great. This firm is an established well-oiled machine who know what they are doing whilst retaining the family business approach. I would recommend them.
Customer in Greater London Posted on 11/12/2018 , work completed 06/12/2018