Facelift Electrical Services Ltd

I contacted Facelift Electrical Services Ltd on Monday evening to resolve a immersion cylinder and storage heating problem in my flat. Steve the engineer came on site at 8am the following morning. He diagnosed the problem and speedily fixed the issue. He explained what the issue was in layman's terms and now we have hot water and our storage heaters are working again. If you need an honest and trustworthy engineer who was very responsive and explained everything to us in detail, then I would suggest that you contact Facelift Electrical Services Ltd. Thank you Steven

After initially contacting Facelift Electrical Services, I received a home visit and quote the very next day. Steve and his colleague were friendly and professional. The work was completed the very next day and I was once again impressed with the teams professionalism and punctuality. The work was completed to an excellent standard and I was very pleased with how simple and efficient the whole process was. I can confidently recommend them.

Steve was quick to respond to my request to install 3 new lights: hall ceiling, kitchen ceiling & bathroom. I have used him previously in 2019 and was very pleased with his work. His prices were very reasonable & he is so courteous and funny, too. His attention to detail is always immaculate. For example I wasn't sure about whether the bathroom light needed to have a variable setting. I said not to bother, but he brought a fixture with different settings, and I was glad he did because the brightest setting was TOO bright for our little room. In other words, he knew better than me! And he moved some ornaments from the hall bookcase which I had forgotten about. I phoned him on a Saturday and it was all done by the following Tuesday morning. Much appreciated when it is often hard to get people to come at all, let alone within a week. I chose the kitchen & hall lights (both the same). The kitchen light is slightly inadequate in the room after dark but we are remodelling so will get additional lights as needed.

On the morning of 21/9/21 I woke up to having no power in the house. Initially I thought it was a power cut but after speaking with neighbours I realised it was only my house without power. I contacted Facelift Electrical Services and spoke to Steve who swiftly arranged to visit my property that day to investigate the issue. It did not take him long to diagnose the problem. However it was not something that Steve could directly help me with and informed me that the issue lies with my electricity provider. Steve gave me a very simple explanation of what was wrong and instructed me to call my provider and get them to come out as an emergency which I did. Steve however was so helpful in supporting me through the process whilst speaking with my provider and went out of his way to give me a call to see how things were progressing which was really appreciated. He even returned to the property to check what work the provider was doing and to ensure they would have my power back on as swiftly and as quickly as possible. Although Facelift Electricals did not complete any work themselves my review is based on the quality of service and support provided to me on the day and also following up over the next couple of days to ensure I was comfortable with the outcome. Thank you Steve for all your help.

My partner and I hired Facelift Electrical Services for a full rewire of our home. Steve, was excellent. He came to our home and had a look around and listened to our needs. He delivered a quote the same day with details of what we discussed. He told us he could do the rewire while we were still living at our house, which was great. Throughout the process, he explained to us what he was doing, not just at the beginning and end of each day, but throughout the day. He made sure to give us a room that we could sleep in and work from and kept the electricity running without disruption to my work (added bonus). Steve is a professional and very skilled and competent at his trade. He was able to deliver on all our tasks and also complete the work earlier than anticipated. I would highly recommend him if you are planning a rewire or any electrical work.

We instructed Facelift Electrical to inspect the electrical installations of the property that we proposed to buy. The service was very efficient. Arrived exactly as scheduled, carried out the full test and provided not only a full report but photos and clear explanations. Very helpful and reliable.

Steve came to me on short notice and for a competitive price. The job turned out to be small but he was efficient, thorough and explained things to me as best as possible. I relied on a review such as this when I contacted Steve and I was not disappointed. Will certainly be contacting him again for future quotes/ work.

Did EICR and some other electrical work. Kept me informed of the progress. Very pleased with the work.

I have used Steve several times over the past few years and will continue to do so. He's reliable - always turns up at agreed times. When quoting he takes you through every detail of the planned work. He's incredibly thorough in the work he carries out and takes care of every detail. Today's work was to replace an exterior cable to my shed, which involved constantly coming in and out of the property. He took it upon himself to put down dust-sheets to protect my carpets from mud - this is the level of care and detail you can expect from Steve and his colleague. The work itself was completed to a very high standard and in good time.

Very kind and available. I booked an EICR and he explained all the steps of the inspection. He then provided with very clear instructions for remedy works and a fair quote.