Endorsed by Which?

Finesse Windows Limited

4.9

329 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

MAY 2023
JULY 2021
May 2020

About

Hello, if you’re looking for beautiful, high quality, energy efficient and ultra-secure upvc and aluminium doors & windows, join the Finesse family of delighted customers.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award FIVE TIMES - July 2017, July 2019, July 2020, July 2021 and May 2021.

Our staff are all experts in their field and are focused on making the Finesse experience a real pleasure for our customers.

Finesse Windows will design, make, fit & service exceptional doors and windows for your home with care and Finesse.

We do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • porches
    • garage doors
    • roofline
    • windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
329 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Very satisfied
Customer Service
Quality
Value
Would recommend this company. Nice touch was a bottle of wine and a bottle of window cleaner delivered separately after about one hour after installation.
Julia, West Midlands Posted on 27/10/2017 , work completed 27/10/2017
The trader replied (on 16/11/2017)
Hi Julia, thank you for your recommendation - glad you liked the gift during the aftercare visit. Best regards.
Professional & highly recommend Finesse
Customer Service
Quality
Value
Finesse provided a very efficient & professional service & we would not hesitate in recommending then to friends & family. Staff are knowledgeable & you felt confident giving them your business. Quality product. Excellent customer service.
Colm Peter, West Midlands Posted on 16/10/2017 , work completed 16/10/2017
The trader replied (on 16/11/2017)
Thanks for taking the time to leave your feedback Peter. We are very proud of our staff & their knowledge is very reassuring to prospective clients. We hope to be of service to you again soon.
Excellent in all aspects
Customer Service
Quality
Value
They arrived promptly at every stage. I am an elderly widow, so trust is important and I was comfortable with men who came. They were clean and competent throughout & left my home as clean as they found it.
Shirley, West Midlands Posted on 12/10/2017 , work completed 12/10/2017
The trader replied (on 16/11/2017)
Hi Shirley, we are very pleased to get this feedback. All our staff and fitters appreciate that having new people in their homes can be a daunting prospect so we do try hard to make the experience as comfortable as possible by firstly turning up on time but also by respecting people's homes throughout. We are very pleased to have been of service to you & hope to help again in the future.
Highly Satisfactory
Customer Service
Quality
Value
Arrived on time, very pleasant and competent workman. Ensured everything was covered by dust sheets. Very satisfied with the work carried out and the porch are was left clean and tidy.
Which? Trusted Traders Consumer Posted on 04/10/2017 , work completed 04/10/2017
The trader replied (on 19/10/2017)
Thank you for taking the time to leave feedback - we are very pleased to have been of service.
Great job.
Customer Service
Quality
Value
Great job from start to finish - clear communication, excellent product. The windows are sturdy and very neat looking. Work on the day was efficient and clean. Very pleased.
Michael, West Midlands Posted on 03/10/2017 , work completed 03/10/2017
The trader replied (on 12/10/2017)
Hi Michael, that's brilliant to hear - thank you for your feedback
Excellent service
Customer Service
Quality
Value
My wife and I visited this showroom we were impressed with the knowledge and general advice. The doors were fitted by Steve who was exceptional, polite, clean and tidy. We are very pleased with them.
Kevin, West Midlands Posted on 03/10/2017 , work completed 03/10/2017
The trader replied (on 12/10/2017)
Hi Kevin, we really appreciate it when our clients come along to have a look at our products and manufacturing capabilities before they buy. We will pass your kind comments on to Steve too.
Consistently good
Customer Service
Quality
Value
It's great when a local business excels. The installers were thorough and considerate, as was finesse's surveyors. No pricing gimmicks and the bill was reasonable.
James, West Midlands Posted on 29/09/2017 , work completed 29/09/2017
The trader replied (on 12/10/2017)
Thanks James, we hope to be of service to you again in the near future.
Faultless, brilliant
Customer Service
Quality
Value
Finesse fitted our bedroom windows in July and we were so impressed we had them back to fit a new front door. I would recommend them to anyone.
Susan, West Midlands Posted on 26/09/2017 , work completed 26/09/2017
The trader replied (on 12/10/2017)
Hi Susan, thank you for your kind words. We really appreciate your repeat business.
Excellent service from start to finish
Customer Service
Quality
Value
From initial quote to survey then to guys installing windows, we can't fault anything. Such friendly helpful and professional people! Only had a couple of windows installed but won't hesitate having the rest done with finesse!
Sarah14 Posted on 25/09/2017 , work completed 25/09/2017
The trader replied (on 26/09/2017)
Thanks Sarah, whether it's one window or a house full of windows plus a conservatory we aim to provide the highest standards of quality and service possible on every occasion. Thank you for letting us know about your satisfaction.
New Front & Back Door
Customer Service
Quality
Value
Amazing service. Greg and Nathan were both brilliant. LOVE MY NEW DOORS! Would highly recommend Finesse to anyone. Well done!
Bev, West Midlands Posted on 15/09/2017 , work completed 15/09/2017
The trader replied (on 22/09/2017)
Thanks Bev. WE LOVE YOUR DOORS TOO! Thanks for your much valued order. Hope to see you again soon.