Finesse Windows Limited

Finesse have replaced all the exterior doors and windows in our home and we are very pleased with the result. At all times the team at Finesse are happy to answer questions and always provide a good and helpful service. The window fitters worked hard and well together and tidied up after each step of the process. Many thanks for our new windows.

This is the second time we’ve used Finesse for a new front door (we moved house), and both times the planning service, product, fitting and aftercare (so far) have been excellent. I can’t recommend them enough. My mum has also used them for windows and them at was also an excellent job.

You can’t fault the Finesse team all the way through from the sales rep that originally came to the house, the fitters and the extremely attentive customer support throughout the process providing updates all the way! Amazing service from start to finish and a beautiful product! Great to be able to visit the showroom and see the manufacturing process with people making windows in the UK.

From getting the quote to the completion of the works, everything went smoothly. All my questions were answered, from the style of windows that would suit my house, to the locks. I was invited to the showroom, to check the factory and select my bathroom window designs - everyone I met was very helpful. We set a date for the installation and they arrived on time, and were needed appropriate covering was used and all rubbish was taken away and the area left clear of any rubbish. We are very happy with the service and the products that Finesse Windows provided and would highly recommend them to anyone.

We had 3 small windows and four very large windows fitted in communal lobbies in my apartment complex. The work was completed as per the quote, despite having to delay the start of work due to the tardiness of the management company in paying the deposit. Work was finished as scheduled, with the scaffolding removed two days ahead of schedule. Communication was regular, comprehensive and efficient. The scaffolders and the fitters were a pleasure to have on site, and left everything clean and tidy. We used Finesse three years ago to replace all windows in 21 apartments, and could not have asked for better service. We were worried about planning permission, but Design Team Manager Wayne Martin worked his socks off to help us with the planning application, which was successful, and we were delighted with the end result. I can highly recommend this company.

Excellent service. The ordering and installation proceeded efficiently with everything completed as promised. The service and product could not be bettered. We have been using Finesse for over 30 years now and their service continues to impress.

Steve and Nick worked very hard, everything was done neatly and they cleared away all the rubbish as they went and left nothing messy when they finished the job

The service received from Finesse Windows has been faultless. From the initial home visit through to the fitting, I have been kept informed and well looked after. I would happily recommend Finesse Windows.

Our old double-glazed porch of over 30 years needed replacing. As Finesse windows is local to us we decided to get some details from them. Following a phone call, they sent along their designer who went through the design and budget with us. After deciding to go forward with Finesse Windows we were given the obligatory 14 days to change our mind if we wanted to. We paid 50% of the total as a deposit and were given a rough estimate of delivery time. The communication that followed was excellent including paperwork. After a wait of 5 weeks, we were given an installation date and told it was flexible if it was not suitable. The fitters turned up bang on time on the agreed date and did a great job of removing the old porch and replacing with the new one. All rubbish was removed and the site was left clean. Overall, it was a great job and we are very pleased we went with Finesse. We left this review for a few weeks to see if any problems occurred, none have. Would definitely use Finesse again and recommend.

Finesse Windows were great from start to finish. The very knowledgeable salesperson took us through all the options. We actually had maybe 5 options priced for the whole house, front only, back in different styles and with/without bifold doors, and also a new front door. All quotes were emailed in writing with dimensions and details. In the end, we took advantage of the "bulk" discount by buying all windows and doors at the same time. The surveyor was excellent using a ladder to measure each window from the outside. The value of this was reflected in the perfect fit of the windows. We asked for the earliest installation date possible (we were doing a house referb) and we achieved an very quick manufacture and installation date. The guys fitting the windows were great and there were a few visits by senior supervisors to ensure all was progressing well. The install and after-sales people have been great (extra set ok keys etc, and snagging team). Very impressed and I would say I am very demanding. All sounds too good to be true, but actually, there are some businesses around who really do deliver - Finesse are one of them. Well done them!