Endorsed by Which?

Finesse Windows Limited

4.9

344 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

AUGUST 2024
MAY 2023
JULY 2021
May 2020

About

Finesse Windows supply & install beautiful, high quality, energy efficient & ultra-secure uPVC and Aluminium Doors & Windows, alongside Conservatories, Veranda Glass Rooms, Roof Lanterns, Industrial Style Doors and Room Dividers and the stunning Residence Flush Sash Windows range.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award SIX TIMES - most recently in August 2024.

Our staff are all experts in their field & do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • porches
    • garage doors
    • roofline
    • windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
344 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
The best company!
Customer Service
Quality
Value
I can’t recommend Finesse Windows highly enough! I came to their showroom and they were able to give me a quote at my home the next day. I had a set of patio doors fitted. The work was done to a 10/10 standard. I couldn’t be happier! They really went above and beyond.
Customer in West Midlands Posted on 20/08/2024 , work completed 06/08/2024
The trader replied (on 23/08/2024)
It was our pleasure to be of service and we are very happy that we could help. Our team will be thrilled to read your review, thank you for taking the time to let us know about your experience. Hope we can be of service in the future.
Great window company
Customer Service
Quality
Value
We have recently had windows fitted by Finesse Windows Ltd. From the start of the process to the finished and installed product they have been excellent. Their staff throughout have been very friendly and helpful. The choosing and ordering of the windows went through extremely quickly without any problems, we were very pleased with their quotation and the different types of windows that they have available. The manufacture of our windows was also a quick process and the fitting was carried out without any problems. The service provided throughout by the team at Finesse Windows has been friendly, informative and we would highly recommend this company.
Customer in West Midlands Posted on 20/07/2024 , work completed 10/07/2024
The trader replied (on 22/07/2024)
Thank you so much for taking the time to review our service, we are delighted to have been part of your project and we are really pleased to hear that you have found the team helpful and friendly as these traits are so important to our company. Thank you also for your custom, we are very grateful.
Kitchen window
Customer Service
Quality
Value
We were looking to replace our kitchen window. We had previously had all the windows in the house replaced except this particular one, which was now nearly 30 years old. The company that we had previously used has now gone out of business so we wanted to use a local company. First off I was impressed by Finesse’s reviews, so we visited their showroom. We spoke to Bob Tooth who was very polite, knowledgeable and more importantly, he wasn’t pushy. We liked the product and the price quoted was in my opinion very reasonable. We were concerned that because we only wanted one window a big company would turn us away, but Finesse were more than happy to assist us. We agreed to have the work done and from that point onward everything ran very smoothly. We were kept informed about progress and were given a date for fitting. On the fitting date 2 fitters arrived and completed the job with minimum fuss. They cleared up after them and left us with all 5he necessary paperwork. Overall, we are extremely pleased with job carried out. The window itself is very good and I cannot fault the customer service. The window has a 10 year guarantee and is backed by an insurance policy in case the company goes bust, unlike our previous company who went bust leaving us part way into the guarantee and we could do nothing then to get anything fixed if it broke (which the window handles did). We would certainly recommend Finesse and will use them again if we need any windows replacing
Customer in West Midlands Posted on 24/05/2024 , work completed 10/05/2024
The trader replied (on 03/06/2024)
We have just celebrated our 43rd birthday so are pleased to be here still serving our customers over 4 decades, our decade of after care is integral to the business and is an important part of the service you have invested in! We are so proud of our reviews and we are delighted you found them useful when deciding on which company to use, they are always our best advert. Thank you for your very valued business and we are glad you found us.
New back door
Customer Service
Quality
Value
Design and Installation of a new UPVC back door. Good work. Quietly quickly and efficiently done. Finished product excellent.
Customer in West Midlands Posted on 19/05/2024 , work completed 13/05/2024
The trader replied (on 03/06/2024)
Thank you for your kind feedback, it was our pleasure to help.
Finesse Conservatives Are Of A Very High Quality
Customer Service
Quality
Value
I am delighted with my Finesse conservatory it is of a very high standard and the workmen were always very helpful. They worked hard and always left everything clean and tidy at the end of the day. I look forward to enjoying using my conservatory for many years to come.
Customer in West Midlands Posted on 25/04/2024 , work completed 18/03/2024
The trader replied (on 03/06/2024)
It has been our pleasure to be involved in your project and we wish you many happy times in your beautiful new room. Thank you for your very valued business.
Would definitely recommend
Customer Service
Quality
Value
We're really pleased with the lovely new front door Finesse Windows have installed for us. Brilliant, straight forward service, from the initial enquiry through to installation and aftercare. Each member of staff has been very friendly, knowledgeable and professional and communication has been fantastic all the way through. Thank you to the whole team and especially Jamie, Macie, Chris and Lindsey.
Customer in West Midlands Posted on 15/04/2024 , work completed 10/04/2024
The trader replied (on 03/06/2024)
Thank you so much for taking the time to write such a lovely review, the team will be absolutely delighted. We believe in transparency and excellent communication and hold these values highly within the business. We look forward to being of service in the future and thank you for your very valued business.
Superb service
Customer Service
Quality
Value
We have Used Finesse twice within a 12 month period and there was a reason for going back. We are thrilled with the quality of the product and the service along the way is fantastic…I would highly recommend Finesse
Customer in West Midlands Posted on 08/04/2024 , work completed 04/04/2024
The trader replied (on 03/06/2024)
Thank you for your loyal business, we never take this for granted and we are very happy to have been of service. We look forward to working with you in the future.
Excellent quality and professional service
Customer Service
Quality
Value
I would definitely recommend it. Professional team, good customer service and excellent quality.
Customer in West Midlands Posted on 06/04/2024 , work completed 25/03/2024
The trader replied (on 12/04/2024)
Thank you for taking the time to leave a review, it was our pleasure to help with your project and we will pass on your kind comments to our team.
Wonderful service, workmanship and team
Customer Service
Quality
Value
I had two bedroom windows and a patio door replaced and some small repairs on other existing windows. From start to finish I knew I could trust this team. I had a wonderful experience from planning the job, choosing the windows, communication throughout the manufacturing process and spotless work on the installation. The whole team from sales, customer support, survey, engineers have been refreshingly professional, knowledgeable, trustworthy. Brilliant. I’ll be back! Hopefully soon ! Would recommend wholeheartedly.
Customer in West Midlands Posted on 27/03/2024 , work completed 15/03/2024
The trader replied (on 04/04/2024)
'Trust' is so important! We are thrilled to have been part of your project and thank you for taking the time to leave us a review. The team will be delighted and we look forward to being of service again in the future.
Extremely courteous and highly professional
Customer Service
Quality
Value
Ref: Casement window + Elegance door. Just a few lines to say a big thank you ‘Finesse Windows & Doors’, for looking after my interests and requirements for a new front door and window. I appreciated the skill, knowledge and dedication of your team, to seek the best fit for my requirements. Indeed, I was also hugely impressed by the courtesy, and professionalism of all the staff at Finesse whom I met on the day of my visit. The fitters were great, and extremely competent, and left the scene so tidy one would not have known work had been undertaken. So, a big thank you to them too. The result is stunning, and works well with the décor.
Customer in Worcestershire Posted on 15/03/2024 , work completed 04/03/2024
The trader replied (on 04/04/2024)
Thank you for your wonderful review. We are so pleased that courtesy and professionalism have been noted as we value these very highly in our business. The team will be thrilled to hear how happy you are when we share the news. Thank you again for your very valued business and we hope to be of service in the future.