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Finesse Windows Limited

4.9

343 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

AUGUST 2024
MAY 2023
JULY 2021
May 2020

About

Finesse Windows supply & install beautiful, high quality, energy efficient & ultra-secure uPVC and Aluminium Doors & Windows, alongside Conservatories, Veranda Glass Rooms, Roof Lanterns, Industrial Style Doors and Room Dividers and the stunning Residence Flush Sash Windows range.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award SIX TIMES - most recently in August 2024.

Our staff are all experts in their field & do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers

  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge

  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants

  • More Services

    • porches
    • garage doors
    • roofline
    • windows

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
343 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Good Price, Good Quality, Excellent Service
Customer Service
Quality
Value
A very positive experience from start to finish. No hard sell or "We can only guarantee this price if you buy now" from this company. They just give you good advice and a very competitive quote. I ordered from them because they were friendly and professional throughout, yet never pressured me for a sale. The product is very good, fitted by a very efficient and professional team. I am very happy with the product and their service and I highly recommend them.
Andrew, West Midlands Posted on 14/11/2017 , work completed 14/11/2017
Recommended
The trader replied (on 18/01/2018)
Hi Andrew, thank you for your excellent feedback. As you point out - we never pressurise our potential clients for a sale. We simply offer our professional advice and our best price. The rest is up to you. Many thanks for trusting us with your order.
Problems Solved Quickly
Customer Service
Quality
Value
There was a misunderstanding about removing a piece of skirting board in order to fit the door. However, someone came to check on the work a few days after it was fitted so we queried this. No quibbling, he just said it would be solved and around a fortnight later he returned and did just that. Impressed and pleased with product now.
Ame, West Midlands Posted on 13/11/2017 , work completed 13/11/2017
Recommended
The trader replied (on 22/12/2017)
Hi Ame, thank you for your feedback - it's very valuable to us. We are glad you're happy with the finished product.
Professional job
Customer Service
Quality
Value
Arrived on time, work very professionally carried out and cleared up when job finished. Would ask them to do any future work.
Phil, West Midlands Posted on 08/11/2017 , work completed 08/11/2017
Recommended
The trader replied (on 08/12/2017)
Thank you Phil. We look forward to working with you again in the future
Super windows
Customer Service
Quality
Value
Totally trustworthy fitters, I left them alone to work for 2 hours whilst I was off site. Knowledgeable and explained everything, kept mess and disruption to a minimum.
Matthew, West Midlands Posted on 08/11/2017 , work completed 08/11/2017
Recommended
The trader replied (on 11/12/2017)
Hi Matthew, we are very proud of our installation teams. We know how important it is to have skilled and experienced teams but more importantly they can all be trusted to treat our customer's homes with respect. Thank you for your valued business.
Very satisfied
Customer Service
Quality
Value
Would recommend this company. Nice touch was a bottle of wine and a bottle of window cleaner delivered separately after about one hour after installation.
Julia, West Midlands Posted on 27/10/2017 , work completed 27/10/2017
Recommended
The trader replied (on 16/11/2017)
Hi Julia, thank you for your recommendation - glad you liked the gift during the aftercare visit. Best regards.
Professional & highly recommend Finesse
Customer Service
Quality
Value
Finesse provided a very efficient & professional service & we would not hesitate in recommending then to friends & family. Staff are knowledgeable & you felt confident giving them your business. Quality product. Excellent customer service.
Colm Peter, West Midlands Posted on 16/10/2017 , work completed 16/10/2017
Recommended
The trader replied (on 16/11/2017)
Thanks for taking the time to leave your feedback Peter. We are very proud of our staff & their knowledge is very reassuring to prospective clients. We hope to be of service to you again soon.
Excellent in all aspects
Customer Service
Quality
Value
They arrived promptly at every stage. I am an elderly widow, so trust is important and I was comfortable with men who came. They were clean and competent throughout & left my home as clean as they found it.
Shirley, West Midlands Posted on 12/10/2017 , work completed 12/10/2017
Recommended
The trader replied (on 16/11/2017)
Hi Shirley, we are very pleased to get this feedback. All our staff and fitters appreciate that having new people in their homes can be a daunting prospect so we do try hard to make the experience as comfortable as possible by firstly turning up on time but also by respecting people's homes throughout. We are very pleased to have been of service to you & hope to help again in the future.
Highly Satisfactory
Customer Service
Quality
Value
Arrived on time, very pleasant and competent workman. Ensured everything was covered by dust sheets. Very satisfied with the work carried out and the porch are was left clean and tidy.
Which? Trusted Traders Consumer Posted on 04/10/2017 , work completed 04/10/2017
Recommended
The trader replied (on 19/10/2017)
Thank you for taking the time to leave feedback - we are very pleased to have been of service.
Great job.
Customer Service
Quality
Value
Great job from start to finish - clear communication, excellent product. The windows are sturdy and very neat looking. Work on the day was efficient and clean. Very pleased.
Michael, West Midlands Posted on 03/10/2017 , work completed 03/10/2017
Recommended
The trader replied (on 12/10/2017)
Hi Michael, that's brilliant to hear - thank you for your feedback
Excellent service
Customer Service
Quality
Value
My wife and I visited this showroom we were impressed with the knowledge and general advice. The doors were fitted by Steve who was exceptional, polite, clean and tidy. We are very pleased with them.
Kevin, West Midlands Posted on 03/10/2017 , work completed 03/10/2017
Recommended
The trader replied (on 12/10/2017)
Hi Kevin, we really appreciate it when our clients come along to have a look at our products and manufacturing capabilities before they buy. We will pass your kind comments on to Steve too.
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Mon–Fri: 9:00–17:00
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.