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Finesse Windows Limited

4.9

329 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

MAY 2023
JULY 2021
May 2020

About

Hello, if you’re looking for beautiful, high quality, energy efficient and ultra-secure upvc and aluminium doors & windows, join the Finesse family of delighted customers.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award FIVE TIMES - July 2017, July 2019, July 2020, July 2021 and May 2021.

Our staff are all experts in their field and are focused on making the Finesse experience a real pleasure for our customers.

Finesse Windows will design, make, fit & service exceptional doors and windows for your home with care and Finesse.

We do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers

  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge

  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants

  • More Services

    • porches
    • garage doors
    • roofline
    • windows

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
329 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Excellent job
Customer Service
Quality
Value
The company was extremely efficient, and very friendly throughout. The workmanship was excellent and the workmen friendly and polite. The free bottle of wine and window cleaner was a great touch! Highly recommended.
Terry, West Midlands Posted on 17/07/2017 , work completed 17/07/2017
Recommended
The trader replied (on 23/08/2017)
Hi Terry, thank you! We love to take the time to conduct an after-care visit at the end of the process and it's always a pleasure to hand over a nice gift to our valued clients at the end of the job. Enjoy!
Excellent service
Customer Service
Quality
Value
Open, friendly sales staff and excellent, tidy workforce. Minimum disruption. High quality product.
David, West Midlands Posted on 11/07/2017 , work completed 11/07/2017
Recommended
The trader replied (on 24/07/2017)
Thank you David for your feedback - much appreciated & great to hear
Brilliant job and professional
Customer Service
Quality
Value
Excellent time management, friendly, well trained and professional staff. Satisfied job very much and strongly recommend to friends.
Vicky, West Midlands Posted on 04/07/2017 , work completed 04/07/2017
Recommended
The trader replied (on 24/07/2017)
Thanks Vicky, please remember that we love to reward our customers for any recommendations they pass our way. Best regards & thanks again for your review.
Brilliant job
Customer Service
Quality
Value
Everything was good. Fitter arrived on time. Did a great job & cleaned up all the mess after him and was pleasant all the time.
Georgina, West Midlands Posted on 29/06/2017 , work completed 29/06/2017
Recommended
The trader replied (on 24/07/2017)
Thank you for taking the time to review our performance - cleanliness and friendliness are two of the most important (but often forgotten) aspects of our fitter's work & we are thrilled that you have appreciated this part of our service.
Fantastic job
Customer Service
Quality
Value
Workers were on time, tidy and professional. Windows look great - would recommend!
Mary, West Midlands Posted on 26/06/2017 , work completed 26/06/2017
Recommended
The trader replied (on 24/07/2017)
Hi Mary - it's great to hear that you are happy with the service & products we have provided. Thank you for letting us know.
Fantastic all round service
Customer Service
Quality
Value
The service we received from beginning to end was fantastic. Salesman was very effective and answered all questions without being to pushy. Fitters were fantastic and couldn't have done more, addressing all the problems really effectively. Quality of the windows are also really really good.
Nick, West Midlands Posted on 19/06/2017 , work completed 19/06/2017
Recommended
The trader replied (on 07/07/2017)
Hi Nick, we are so glad that you are happy with your windows. We aim to make sure that any problems that we encounter along the way are dealt with as quickly and professionally as possible so that you, the homeowner are always informed and not in any way anxious throughout the process. It's great to hear that we have succeeded in this respect. Thanks again for your valued business and we hope to be of assistance in the future.
Very pleased
Customer Service
Quality
Value
Excellent service. Polite and considerate workman. Very pleased with final window.
Dorothy, West Midlands Posted on 16/06/2017 , work completed 16/06/2017
Recommended
The trader replied (on 05/07/2017)
Thank you for your feedback Dorothy.
Excellent professional
Customer Service
Quality
Value
From design to completion the company provided excellent professional service. Fitters were experienced, skilled and consulted at every stage of installation. Courteous and considerate.
Russel, West Midlands Posted on 15/06/2017 , work completed 15/06/2017
Recommended
The trader replied (on 07/07/2017)
Hi Russel, we take great pride in our entire process - but especially the quality of our fitting - and we are really pleased that you are happy with our work. Thank you for taking the time to give us your feedback.
My review
Customer Service
Quality
Value
Very professional installation completed
Frederick, West Midlands Posted on 12/06/2017 , work completed 12/06/2017
Recommended
The trader replied (on 27/07/2017)
Hi Frederick - thank you for taking the time to review our business. We hope to be of service again in the future.
Excellent work ethic.
Customer Service
Quality
Value
I chose this company some thirty years ago to replace windows in my previous property and I was suitably impressed with my current home. I was able to get a few quotes, although "Finesse" were not the cheapest. I felt their product was a better quality product. The service they provide has been exceptional and I am wholly satisfied to have chosen them again.
Malcolm, West Midlands Posted on 12/06/2017 , work completed 12/06/2017
Recommended
The trader replied (on 05/07/2017)
Hi Malcolm, we are honoured that you chose us to help you again in your new home. The same ethics we had over 30 years ago are the same that govern our business today. Quality of service and quality of product are the two building blocks of everything we do. We really appreciate you giving us the chance to work for you again all those decades later. Thanks again for your valued custom.
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029 2267 0040
Mon–Fri: 9:00–17:00
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.