Endorsed by Which?

Finesse Windows Limited

4.9

343 Reviews

Opening Hours
Today - 09:00–11:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

AUGUST 2024
MAY 2023
JULY 2021
May 2020

About

Finesse Windows supply & install beautiful, high quality, energy efficient & ultra-secure uPVC and Aluminium Doors & Windows, alongside Conservatories, Veranda Glass Rooms, Roof Lanterns, Industrial Style Doors and Room Dividers and the stunning Residence Flush Sash Windows range.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award SIX TIMES - most recently in August 2024.

Our staff are all experts in their field & do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • porches
    • garage doors
    • roofline
    • windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
343 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
First Class Job
Customer Service
Quality
Value
The work was done to perfection - No mess, you wouldn't know any work had been done. The 2 workers were polite and very helpful.
Kathleen, West Midlands Posted on 21/08/2017 , work completed 21/08/2017
The trader replied (on 18/09/2017)
Hi Kathleen, how lovely of you to take the time to give us this feedback. Thank you for choosing Finesse & we hope to be of service to you in the future.
Another fantastic job
Customer Service
Quality
Value
This is the 4th job and yet again carried out very professionally. The fitters were very respectful to me and my home. They were friendly and cleaned up after themselves.
Valerie, West Midlands Posted on 15/08/2017 , work completed 15/08/2017
The trader replied (on 25/08/2017)
Hi Valerie, thank you for trusting us again with your order. We will pass on your comments to our fitting team.
Prompt professional
Customer Service
Quality
Value
Excellent workmanship, waited no time at all. When complete cleaned up all mess would not have known a workman had been in the house.
Annette, West Midlands Posted on 14/08/2017 , work completed 14/08/2017
The trader replied (on 01/09/2017)
Hi Annette, cleaning up after ourselves is one of the most important parts of the job - thank you for highlighting this important aspect of our service - we are very pleased that you are so impressed with us.
What a Team!
Customer Service
Quality
Value
Finesse was recommended to us. From start to end, friendly, professional team. Disruption kept to a minimum. Cleaned up each day themselves. So impressed with whole process. Windows and doors amazing.
Stephen, Birmingham Posted on 08/08/2017 , work completed 08/08/2017
The trader replied (on 23/08/2017)
Hi Stephen, We really do love it when we get feedback like this - thank you so much for sharing your experience with us.
Fantastic job
Customer Service
Quality
Value
Prompt, efficient and courteous with a very good product. No sales pressure. Thorough survey. Friendly and efficient fitters who knew exactly what they were doing. Cleaned up and covered furniture etc.
Ian, Staffordshire Posted on 07/08/2017 , work completed 07/08/2017
The trader replied (on 18/09/2017)
Hi Ian, thanks for the feedback. We always strive to treat our clients and their homes as if they were family. So it's very pleasing to receive feedback like this. Thank you for taking the time to show your appreciation of two of the most important aspects of our approach. No sales pressure & clean work :)
Superb, very professional, as expected from this company
Customer Service
Quality
Value
Workers, very professional (as expected from this company) neat and tidy working, left all clean, removed all materials off site daily. Taken out of windows, glass/frames, will certainly recommend them.
B, Worcestershire Posted on 01/08/2017 , work completed 01/08/2017
The trader replied (on 23/08/2017)
We are extremely pleased to have lived up to your high expectations & we look forward to helping you again in the future. Thank you for choosing us to undertake your work.
Professional work
Customer Service
Quality
Value
Patio doors are light, feature, and well fitted. We're pleased with insulating effects for noise/warmth. A replacement stained glass window was poor quality and coloured section was missed. But was quickly rectified with no complaints and now very pleased.
William, West Midlands Posted on 01/08/2017 , work completed 01/08/2017
The trader replied (on 07/09/2017)
Hi William, thank you for your feedback. We always aim to deal with any snagging as quickly as possible with no fuss so it's great to hear that. Many thanks.
Excellent work
Customer Service
Quality
Value
I have had a new front door and porch fitted. From the initial meeting to look at styles, to planning and fitting, I am absolutely delighted with all of the work. The company is professional, hard working staff who are all a delight and the end product of their work is excellent!
Jayne, West Midlands Posted on 27/07/2017 , work completed 27/07/2017
The trader replied (on 23/08/2017)
Hi Jayne, thank you for sharing & for your kind words. We will ensure that we pass your message on to our hard working team.
My review
Customer Service
Quality
Value
Good job
Lesley, West Midlands Posted on 24/07/2017 , work completed 24/07/2017
The trader replied (on 01/09/2017)
Thanks for the review Lesley.
Excellent
Customer Service
Quality
Value
Excellent sales and aftercare. No pushy or lengthy sales visits, just an honest and reasonable price. Had some issues after fitting but all have been refitted without hesitation. Would recommend and use again.
Alex, West Midlands Posted on 20/07/2017 , work completed 20/07/2017