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Endorsed by Which? Trusted Traders

First Call Gas Limited

Profile thumb first call gas logo picture
4.9

65 Reviews

About

Established in 2008, we have grown from a 2 man business into to a successful company operating from our own premises covering the entire West Yorkshire region. Meeting the needs of home owners, landlord's and tenants 365 days a year!

Why Choose First Call Gas Limited ...

Our Premier Care Plan ensures peace of mind for all of our customers. Backed by a 24 hour call centre, help is only a phone call away!

We offer Free no obligation installation quotations, with our experts assessing your home's requirement to optimise system selection.

Up to 10 year warranties as standard on all of our gas boiler installations.

In 2021 First Call won the Heating and Ventilation Outstanding Achievement award and also The Covid Frontline Achievement Award held at Park Lane in London.

All of our Engineers are Gas Safe Registered and work solely for First Call Gas Limited. We do not use subcontractors!

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • central heating maintenance cover

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
65 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Last call gas
Customer Service
Quality
Value
Rubbish service cancelled with them as would not fix boiler heat exchanger which is covered they just want to sell you new boiler. Would not recommend so I got new boiler from other trader better service ever and cheaper than this trader. All they talk to you about is have a new boiler when not needed as British Gas replaced 2 over the years
Customer in West Yorkshire Posted on 20/05/2022 , work completed 10/02/2022
The trader replied (on 26/05/2022)
Thank you for taking the time to leave a review. However, I am very disappointed to read the information you have supplied. At First Call we pride ourselves in customer service and making sure we fill all of our customers expectations. As you can see from all our other reviews we always try our very best, and in most cases succeed. With regards to issues with heat exchangers, we do in fact cover them. However, if we find they are sludged up or corroded due to lack of maintenance (ie failure to service the boiler or clean the heating system) then we offer advice - such as a quote for replacement and/or also a quotation for a replacement boiler if that makes more financial sense. I am sorry you feel we were unable to help you on this occasion, however I see you still decided to get your boiler replaced so it would appear our advice was correct. We only ever advise customers to replace their boilers as a last resort, and then we offer all of our customers our very best rates including loyalty discounts. Thank you for your past custom and we wish you all the best for the future.
Excellent Work
Customer Service
Quality
Value
Dean did a brilliant job and was polite throughout.
Which? Trusted Traders Consumer Posted on 22/11/2021 , work completed 22/11/2021
Awesome Service
Customer Service
Quality
Value
The gentleman that came was very approachable, very caring (due to mum having dementia). A great job done, very efficient & on time. He was generally a very nice person, very lovely.
Which? Trusted Traders Consumer Posted on 23/09/2021 , work completed 22/09/2021
Recommend to have them back again
Customer Service
Quality
Value
Yesterday was the first time iI had a gas engineer from Corgi, I was very impressed with his attitude towards myself, he was friendly and obliging and efficient. I would have him back again.
Which? Trusted Traders Consumer Posted on 23/09/2021 , work completed 16/09/2021
Excellent service
Customer Service
Quality
Value
My boiler and gas fire were serviced by Ben from First Call Gas. I thought the service was extremely thorough and Ben was very professional, helpful and friendly throughout. Highly recommended!
Amanda in West Yorkshire Posted on 27/08/2021 , work completed 24/08/2021
Good job
Customer Service
Quality
Value
Absolutely delighted with the work. Very friendly chap
Which? Trusted Traders Consumer Posted on 12/08/2021 , work completed 03/08/2021
Excellent Service
Customer Service
Quality
Value
I just wanted to take the time to leave a review for this company. The gas engineer that came out to look at my boiler was polite and helpful. As a person suffering from Parkinson's he made every effort to make sure I understood him and was very patient.
Which? Trusted Traders Consumer Posted on 29/07/2021 , work completed 22/07/2021
First Call First Class!
Customer Service
Quality
Value
I cannot praise First Call highly enough from start to finish. The costing engineer, Dave (who was a gas engineer, not just a sales-only person) was clear & concise, answered questions to my satisfaction & was able to tailor the job of installing my new Worcester Bosch condensing boiler (not had one before) precisely to my property. I also got the earliest date possible for fitting & knew who & what to expect on the day. The fitter, Dean, more than met my expectations. He went above & beyond to make sure my new boiler fed every one of my old radiators perfectly after power flushing. I had heat on the top storey of my 4 floor, 4 bed Victorian house that I hadn't had properly in years. He mended a faulty valve on 1 radiator, fitted an isolator valve to my boiler & even repaired a detected leak on my gas meter! He was pleasant, polite & informative throughout, & gave of his own time at the end of the day to finish off precisely & clean up the work area as guaranteed. This company made what could have been a trying job into a positive experience at a more economical price than bigger concerns. I recommend them heartily. Make First Call your first call. They are first class.
Jane in West Yorkshire Posted on 03/07/2021 , work completed 21/06/2021
Remedial Work
Customer Service
Quality
Value
First Call Gas engineer Dean Harris came to carry out remedial work at my property. Mr Harris was truly a nice person to have work in my house. Mr Harris was polite, courteous good personality and character He was highly professional and took great pride in his work. Talked me through the plan of action and carried it out to the dot. Perfection is an illusion but Dean Harris' workmanship is very close to perfection. I would highly recommend Dean Harris from First Call Gas.
Customer in West Yorkshire Posted on 19/04/2021 , work completed 08/04/2021
Boiler repair
Customer Service
Quality
Value
I have been with this company for many years now. The service plan is very competitive and wide-ranging. The service is excellent and responsive to professional engineers. Have no hesitation in recommending them.
Customer in West Yorkshire Posted on 17/03/2021 , work completed 17/03/2021