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Trusted Traders

Firstbase Drainage Services

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5.0

50 Reviews

About

A list of the services provided below:

Blockages
All excavations
Pipe re-lining
CCTV Surveys
All drain repairs
Trace & locate
Watermains
High pressure water jetting
Anti flood valves
Patch Lining

Please do not hesitate to get in touch always happy to help

What we do

  • Drain clearance contractors

    • Emergency drain clearance service
    • CCTV drain surveys
    • Drain installation
  • More Services

    • patch lining

Customer reviews

Reviews summary

5.0
50 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Persistent rat and smell problem fixed
Customer Service
Quality
Value
I had given up hope of ever solving the problem I had at my premises in North London particularly since I had previously had cameras down my drains and the problem wasn’t discovered. 4 years of intermittent rat problems under the floorboards and two years of drain smells coming and going. Lanes for Drains came out about 25 times... I had been assigned my own Thames Water engineer... he didn’t find the problem... So after having cameras down my drain previously, pest control trying to get rid of rats, drain people coming out and cleaning my gullies, me spending £600 pulling up a laminate floor to look for a sewage leak.... Dean came and identified a disused pipe which rats had eaten through the rubble to get to and he plugged it... job done in an hour! Cannot praise him highly enough. A huge thank you!! Fiona
Customer in Greater London09/12/2018
Great stress free job
Customer Service
Quality
Value
Dean installed a new residential septic tank and pump at our home. The work was carried out professionally and efficiently. The workers were polite and pleasant and the work was carried out to a very high standard. Since then Dean has been on hand to help with any questions regarding the equipment and how it continues to work. Thank you Dean. Marie.
Loy Marie, .14/06/2018
Very pleased
Customer Service
Quality
Value
I asked Dean to investigate a couple of problems relating to drainage smells and he was exceptionally knowledgeable and helpful. He fixed one problem very quickly and very thoroughly. With the other he had to do some detective work because what was happening did not seem to be physically possible. However, he persevered and came up with an explanation. He was on time and he was good value. I'd definitely hire him again.
Which? Trusted Traders Consumer06/04/2018
Solved our drainage problem when no one else could. Smells gone!
Customer Service
Quality
Value
We called out Dean because our house smelt of sewage and the smells were not going away, whatever we did and whoever we consulted. He was brilliant. He worked fast at identifying the problem ( in fact, several problems) and solved it. After months of terrible smells thanks to Dean, the smells have gone. He took us carefully through the causes, explained what he had done to remedy the situation and we do understand it now. He went about the work in the least disruptive and most cost efficient way. Dean is fast, efficient, competent and caring and as far as we are concerned worked miracles ( but explained them too which mattered!).
Fiona Freedman09/03/2018
Excellent Service
Customer Service
Quality
Value
We had problems with rats getting into our loft. Dean quickly identified the problem and managed to resolve it, without any drama. I would thoroughly recommend Dean.
Chris Draper05/12/2017
Brilliant
Customer Service
Quality
Value
Dean was our saviour!! Fixed a problem others had been unable to do. Didn't stop until solved. Highly recommended!
Rebecca, London09/11/2017
Brilliant Job
Customer Service
Quality
Value
Dean turned up on time with an assistant and tackled a very nasty job with gusto. He had very good equipment but a lot of physical work was necessary which was no problem. The job took twice as long as expected and I accepted a modest price increase.
Leon, Hertfordshire14/10/2017
Outstanding service
Customer Service
Quality
Value
Dean and his colleagues turned up at the agreed time. They surveyed our drains, identified two breaches and lined the offending pipe, all within three hours and in the pouring rain. The charge was reasonable and value for money. They were skilled in what they did and a pleasure to deal with. We would use Firstbase again and we're happy to recommend them. Howard 08/08/2017
Miller18/09/2017
Great Job. A Real Expert.
Customer Service
Quality
Value
They did a great job. Neat and skilful. Very expert and professional. We're happy to recommend them.
Peter, Hertfordshire10/08/2017
Fantastic service
Customer Service
Quality
Value
Really good service. Outside drain blocked and Dean came just as it started to rain and snow. Sorted the problem which wasn't straightforward and charged a decent price for it. No hesitation in recommending him.
M.Grout28/02/2017