Firstbase Drainage Services

Dean and his colleagues turned up at the agreed time. They surveyed our drains, identified two breaches and lined the offending pipe, all within three hours and in the pouring rain. The charge was reasonable and value for money. They were skilled in what they did and a pleasure to deal with. We would use Firstbase again and we're happy to recommend them. Howard 08/08/2017

Really good service. Outside drain blocked and Dean came just as it started to rain and snow. Sorted the problem which wasn't straightforward and charged a decent price for it. No hesitation in recommending him.

I rang Dean with a nasty outside drain emergency (involving sewage ugh!) hoping he might be able to come the next morning - he was here within half an hour, and had sorted the problem within the hour. Very reasonable prices and friendly service.

Called Dean and he came at the first convenient date to unblock an outside drain that wasn't particularly urgent. Fixed the problem with no hassle. Excellent service and would highly recommend him.

Dean called back within a short time of my enquiry regarding a new drainage installation for a sewer pipe. I found his work to be first class, conscientious, and very professional, the work was completed better than my expectations. I like quality workmanship to say the least, and would have no hesitation in highly recommending Dean and his crew. I have booked him again for other work.

I needed a sewer specialist (my sewerage company confirmed that the problem was not something they would deal with) and without a personal recommendation I had to find someone off the internet. I always feel a bit apprehensive about this but Dean and his team deserve every positive word said about them on this site. Professional, friendly, hardworking, tidy, excellent communication and very good value for money (compared with others who gave me quotes). I investigated a rat hole in the garden which led me to the sewer pipe and an apparent sink hole! Dean did a camera survey of all my drain pipes, assessed the problems, explained it all to me agreed a price and was back the next day to fix it all. It was a lot of hard work: clearing 2 blockages, inserting 2 sleeves (one of which sealed a break in the pipe (which was probably the route the rats were taking to my loft) and replacing a manhole cover and identifying the hole as probably an old septic tank. The team was very indulgent of my curiosity to see what they were doing and how it all worked and Dean made a point of explaining the processes to me so I now understand my sewer pipes better. I would definitely recommend them and would use them again without hesitation.

I found Dean very professional and knowledgable. Initially he repaired a broken pipe outside of our house. During this work he discovered a water main leakage and we asked him to fix it for us. We are very satisfied with both jobs. And the communication about the progress of his work was excellent at all times. I would definetively recommend him.