Endorsed by Which?

Firstbase Drainage Services

5.0

68 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

A list of the services provided below:

Blockages
All excavations
Pipe re-lining
CCTV Surveys
All drain repairs
Trace & locate
Watermains
High pressure water jetting
Anti flood valves
Patch Lining

Please do not hesitate to get in touch always happy to help

What we do

  • Drain clearance contractors

    • Emergency drain clearance service
    • CCTV drain surveys
    • Drain installation
    • Gutter clearance
  • More Services

    • patch lining
    • gutter cleaning

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
68 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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excellent service
Customer Service
Quality
Value
I used Dean to compile a drainage report for a mortgage provider. Apart from some minor issues regarding the completion of the report (which were swiftly and courteously resolved) the service couldn't have been better. He provided a clear, comprehensive report of the state of the drains and a very reasonable estimate for correcting the issues identified. The bank were happy with the report and I was very happy with the service, which is reasonably priced, trustworthy, and fast.
Which? Trusted Traders Consumer Posted on 09/07/2014 , work completed 09/07/2014
Which? Local Review
Customer Service
Quality
Value
I have suffered years of problems with my drains. Dean came and he knew exactly what was wrong. He cleared the blockage, then using a camera showed me the faults, he quoted a price which I accepted. He did the work then showed me the improvements. I was very happy with everything and now look forward to no more worries on this subject. He was good value and I would use him again if necessary
catsmeat Posted on 23/03/2014 , work completed 23/03/2014
Which? Local Review
Customer Service
Quality
Value
Really helpful. Came the same day and provided an excellent service (unblocking of an external drain to the kitchen). Would definitely use him again.
Stuart, Hertford Posted on 06/07/2013 , work completed 06/07/2013
Which? Local Review
Customer Service
Quality
Value
We have used Dean twice now at two different locations and both times he couldn't have been more helpful. He is always courteous, efficient, and most important his prices are very reasonable. He is on time and phones if he is delayed and he suggests ways to stop the problem reoccuring. We have no hesitation in recommending Dean and would certainly use him again.
james.hurley1 Posted on 10/06/2013 , work completed 10/06/2013
Which? Local Review
Customer Service
Quality
Value
Couldn't ask for better service - Dean came out on a Sunday, fixed the drain within a few minutes, and explained how we could fix it ourselves if it happens again so we don't have to call him out! Charming, efficient and excellent price. No hesitation whatsoever in recommending him.
tortman Posted on 03/02/2013 , work completed 03/02/2013
Which? Local Review
Customer Service
Quality
Value
We were very impressed with Dean. He arrived very promptly and dealt with our problems quickly and efficiently. He has a very friendly and helpful manner, and we would have no hesitation in using him again. Highly recommended and very competitive on price.
kenny2 Posted on 23/01/2013 , work completed 23/01/2013
Which? Local Review
Customer Service
Quality
Value
Dean has an excellent manner, he is very prompt, responsive and courteous when we were faced with a blocked drain, that did not require immediate attention. He made an appointment for later in the afternoon and phoned to let us know when he was on his way. He solved the problem speedily and adeptly and charged a very competitive fee for his service. We have no hesitation in recommending First Base.
JohnCLewis Posted on 26/05/2012 , work completed 26/05/2012
Which? Local Review
Customer Service
Quality
Value
We own and let a property in Stevenage and tenants had a drain problem, quotes from local and natioal drain companies were very high. Drain Catt suggested FIRST BASE, he (Dean) was very helpful, unblocked the drain and told how we could possibly prevent it from reoccurring BUT most of all his price was very reasonable. Dean is a sole trader and relies on reputation and recommendations.We found him courteous, helpful and efficient his van was externally clean and appeared well equipped but most of all we found his costs very reasonable Some companies had quoted commercial rates as we were letting the property
Pen285 Posted on 21/03/2012 , work completed 21/03/2012