James visited my home twice and we had extensive discussions about what I wanted from my project, which involved extensive re-building of the rear part of my house. He clearly explained what was possible, gave creative suggestions for changing our plan and explained all the practical and cost implications involved. The work was carried out with care, especially with regard to keeping disruption and dirt to a minimum. Any modifications to the plan, as a result of additions to the project or unseen issues, were discussed thoroughly and costs made clear. The team of workers were a delight to have in the house and James was a pleasure to work with. We are delighted with the standard of work and our finished project is all the better for the advice and help we got along the way from James and John. The price we paid was, we believe, excellent value for the care taken and skill demonstrated. We are having them back in the next few months to install a cloakroom.