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Endorsed by Which? Trusted Traders


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13 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours


FixLink is a well-established business based in Tunbridge Wells, Kent and also covers Tonbridge, Sevenoaks, Crowborough, Edenbridge and all surrounding areas in Kent and East Sussex.

FixLink is run by Mark Anderson, a highly skilled and qualified gas engineer, plumber and domestic electrical installer, Gas Safe, NICEIC registered, Worcester-Bosch Accredited Installer and fully insured.

Our reputation is extremely important to us, so we guarantee that as our customer you will receive a reliable, dependable and professional service every time.

Great customer communication, polite, reliable and respectful to the customer's property.

FixLink is offering extended Boiler Guarantees available through our Worcester Bosch Accredited Installer Scheme.

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating
    • Immersion Heaters
    • Power flushing
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Lighting contractors

    • LED lighting
    • Lighting LED upgrades
    • Outdoor lighting
  • Electricians

    • Electric Showers
    • Electrical emergency services
    • Electrical installations
    • Electrical repairs
    • Electrical testing services
    • Fuse boards
    • Landlord safety certificates
    • Outdoor electrical wiring
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • heating design
    • electric boiler
    • install repair
    • service

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

13 reviews
Customer Service
Sort by
Brilliant professional and friendly service.
Customer Service
Mark managed to fit in an emergency call out and then managed to re-arrange a new cylinder install in two days to give us back hot water and heating. Excellent and friendly and professional. Would totally recommend Mark.
Customer in East Sussex Posted on 25/10/2021 , work completed 14/10/2021
Re plumbed bathroom
Customer Service
Efficient and effective. Highly responsive to tight timetable, and highly productive. On schedule, on budget. Friendly, helpful and communicative.
William in Kent Posted on 17/10/2021 , work completed 15/10/2021
Prompt, professional and very helpful
Customer Service
We contacted FixLink earlier this week about getting our boiler serviced. Mark was able to come out quickly, communicated well in advance and he ensured the log was signed for our warranty, which we hadn't considered. We asked him about a few other things and he was incredibly helpful. He did extra work while he was here, clearly explained things and went above and beyond to provide additional info afterwards. We'd happily use him again.
Customer in Kent Posted on 22/05/2021 , work completed 20/05/2021
Excellent service
Customer Service
I contacted Mark on the Sunday before the last full week before Christmas with an issue with a leaking toilet cistern. We were expecting a family member to stay (pre-tier 4 lockdown) and urgently needed this issue resolved. Following my Sunday call, Mark came on the Monday morning and quickly identified the problem which required new parts. These were arranged and Mark then came back on the Wednesday and completed the repair to our complete satisfaction. He was consistently polite and helpful in all our dealings with him and worked in accordance with the Covid-19 requirements. Considering this was an emergency callout, the service was excellent – can ask for no more!
Customer in Kent Posted on 27/12/2020 , work completed 16/12/2020
Definitely recommended
Customer Service
Mark replaced a bathroom extractor fan and ceiling light, and installed a new plug socket. He was highly professional, communicative and friendly throughout, and gave lots of information before and during the job, adjusting the work and explaining things to me when needed, regarding the unexpected wiring/accessibility situation he found in my attic (which had been an unknown to me beforehand, too). Mark initially asked the right questions to give a decent quote before visiting (this remained the same figure for the invoice), and gave me good advice and information, as well as a fair price for excellent-quality work. I appreciated the fact that he masked-up during this coronavirus pandemic, too. I would recommend him without hesitation.
Customer in Kent Posted on 16/10/2020 , work completed 13/10/2020
Rapid, clean, efficient service
Customer Service
Wanted a vertical radiator to replace very heavy horizontal one. Mark gave me a quote within hours and fixed the new one within 2 days. A friendly, rapid, clean and efficient service.
Customer in East Sussex Posted on 18/09/2020 , work completed 18/09/2020
Highly Recommended
Customer Service
I was very impressed by Mark. He managed to see me very quickly and sorted out the problem with my combi boiler, meaning I could once again use my bath! He gave me full details of the cost before carrying out the work, and he did the work for a very fair price. He is very polite, friendly and generally a joy to have around. He gave me some good advice regarding the upkeep of my boiler and I would be very happy to recommend him and to use him again.
Jane in Kent Posted on 07/09/2020 , work completed 04/09/2020
Endorsement reference - Highly recommended
Customer Service
Fixlink have looked after our gas, electrical and plumbing needs since we moved to our village. They are reliable, punctual and exceptionally willing to provide help wherever and whenever necessary. I have recommended them to several people, all of whom have had a good experience.
Lucy Posted on 22/05/2020 , work completed (undated)
Endorsement reference - Quick work
Customer Service
Mark popped in at very short notice as our kitchen tap was leaking uncontrollably. He advised us to get a new tap and lent us a catalogue. We purchased and collected one and Mark returned later that day to fit it.
Mel Byford Posted on 19/05/2020 , work completed (undated)
Endorsement reference - Excellent service
Customer Service
Mark at Fixlink is friendly and provides an efficient service, I no hesitation in recommending him. He has replaced a gas boiler, installed radiators, cloakroom plumbing and tiling. Removed and refitted a bathroom. Also fitted a new consumer unit, upgraded our wiring, lights and sockets.
Pewe51 Posted on 23/12/2019 , work completed (undated)