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4.9
51 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended
Recommended
by 100% of customers
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Fit ceramic kitchen sink
Customer Service
Quality
Value
Communication was very good from initial enquiry through to completion of work. Plumbers were friendly, professional and hard working. Very happy with the work and the kitchen was left tidy after the sink was fitted. I would definitely recommend this company. I have also asked for a quote to fit a new bathroom now.
Customer in NorthamptonshirePosted on 20/04/2024, work completed 17/04/2024
Recommended
Great local plumber
Customer Service
Quality
Value
I used Flatley Plumbing originally 3 years ago to replace my gas boiler and they did a timely, tidy, good quality and reasonably priced job. Hence, I have used them annually for servicing the boiler, which again was done in similar fashion each time. Hence, I am entirely satisfied with them as quality tradesmen and would not hesitate to recommend them, as they had been recommended to me by many.
Customer in NorthamptonshirePosted on 07/04/2024, work completed 05/04/2024
Recommended
Excellent work by Flatley Heating
Customer Service
Quality
Value
14 new radiators, i.e. 13 old radiators replaced plus 1 new radiator installed. The work was all carried out to the agreed schedule & budget. The whole installation was completed quickly & efficiently - and with such consideration & good humour. It was a pleasure having Flatley Heating here.
Which? Trusted Traders ConsumerPosted on 12/03/2024, work completed 28/02/2024
Recommended
Boiler breakdown. No Central heating
Customer Service
Quality
Value
We had no central heating. Contacted Flatley Heating Limited who were very busy. We were given a date but said as "elderly folk" we would be pleased to accept a last minute call, which happened the very next day. Nick Flatley phoned to say he was in a nearby village and was able to call in. We explained our problem. He knew immediately what it was. After a quick inspection, he went out to his van which carried the spare part we needed. This was soon fitted. The central heating system fired up and all was well. Mr Flatley stayed until he was confident the boiler breakdown was fixed. Excellent result and Excellent Service.
Customer in NorthamptonshirePosted on 06/03/2024, work completed 06/03/2024
Recommended
Professional.
Customer Service
Quality
Value
Install of Hive mini heating duel zone. Good communication throughout with great attention to detail. Install completed swiftly to high standard.
Customer in NorthamptonshirePosted on 05/02/2024, work completed 31/01/2024
Recommended
High Social and Professional Standards
Customer Service
Quality
Value
High Standards in all respects. I had my first two visits from the company, on 27th November 2013 and on 8th December 2023. The original contacts (by email) with the office were excellent with instant replies to all enquiries. On the first instance two heating appliances were serviced efficiently and on the second three radiators were replaced and the toilet cistern attended to, a new part being fitted to the latter to prevent a leaking inlet. All work was carried out professionally and successfully and the house was left in at least as clean a state as before the visit... if not more so. However, my strongest recommendation would concern the attitude of the three members of the company who came to the house. They were all exceptionally courteous and approachable. They came as welcome guests who took nothing for granted rather than workers who felt they had a right to take over the property. In the second instance the visit lasted around seven hours. involved work in all five rooms of a small bungalow, and yet I did not feel threatened by their presence and felt sufficiently relaxed to be able to carry out several tasks of my own. Indeed where it was possible they offered to work in rooms in an order that would suit me. I feel able to strongly recommend the company.
Customer in NorthamptonshirePosted on 14/12/2023, work completed 23/10/2023
Recommended
Boiler Service
Customer Service
Quality
Value
Had boiler service today and as usual it was all completed quickly, without any mess and thoroughly,a few tweaks needed but all well. Been using Flatley for many years would recommend for LPG.
Customer in NorthamptonshirePosted on 26/10/2023, work completed 26/10/2023
Recommended
Boiler Service
Customer Service
Quality
Value
First time user of Flatley Heating Ltd, I needed a boiler service and also had a minor fault but wanted to use a local company as no longer trust large well known service providers. From the moment I contacted them the service was excellent, they kept me well informed and friendly. Pricing was spot on and the engineer arrived early for the appointment and was friendly, knowledgable and professional from start to finish. This was a full service and actually carried out a full service taking the boiler apart to check on internal serviceable parts. Fully explained what he was doing and tested everything with me before leaving. Moments after leaving they emailed me a service record which is the first time I have ever recived one. I would 100% recommend this company and wish I had found them years ago!
Customer in NorthamptonshirePosted on 29/08/2023, work completed 29/08/2023
Recommended
Prompt and effective service
Customer Service
Quality
Value
Great service from stephen, all phone calls dealt with effectivly and engineering arrived prompt and carried out the work very professionally
Which? Trusted Traders ConsumerPosted on 22/06/2023, work completed 20/06/2023
Recommended
Excellent work
Customer Service
Quality
Value
Used for plumbing work installing new isolation tap and repairing existing stop tap plus fitting two sink taps. Plumber arrived on time, evaluated the job and suggested options for remedying the problem. Carried out the agreed work quickly, cost of work very reasonable. Very happy with the work carried out and will use again if needed.
Customer in NorthamptonshirePosted on 07/06/2023, work completed 06/06/2023