Flatley Heating Ltd

Install of Hive mini heating duel zone. Good communication throughout with great attention to detail. Install completed swiftly to high standard.

High Standards in all respects. I had my first two visits from the company, on 27th November 2013 and on 8th December 2023. The original contacts (by email) with the office were excellent with instant replies to all enquiries. On the first instance two heating appliances were serviced efficiently and on the second three radiators were replaced and the toilet cistern attended to, a new part being fitted to the latter to prevent a leaking inlet. All work was carried out professionally and successfully and the house was left in at least as clean a state as before the visit... if not more so. However, my strongest recommendation would concern the attitude of the three members of the company who came to the house. They were all exceptionally courteous and approachable. They came as welcome guests who took nothing for granted rather than workers who felt they had a right to take over the property. In the second instance the visit lasted around seven hours. involved work in all five rooms of a small bungalow, and yet I did not feel threatened by their presence and felt sufficiently relaxed to be able to carry out several tasks of my own. Indeed where it was possible they offered to work in rooms in an order that would suit me. I feel able to strongly recommend the company.

Had boiler service today and as usual it was all completed quickly, without any mess and thoroughly,a few tweaks needed but all well. Been using Flatley for many years would recommend for LPG.

First time user of Flatley Heating Ltd, I needed a boiler service and also had a minor fault but wanted to use a local company as no longer trust large well known service providers. From the moment I contacted them the service was excellent, they kept me well informed and friendly. Pricing was spot on and the engineer arrived early for the appointment and was friendly, knowledgable and professional from start to finish. This was a full service and actually carried out a full service taking the boiler apart to check on internal serviceable parts. Fully explained what he was doing and tested everything with me before leaving. Moments after leaving they emailed me a service record which is the first time I have ever recived one. I would 100% recommend this company and wish I had found them years ago!

Used for plumbing work installing new isolation tap and repairing existing stop tap plus fitting two sink taps. Plumber arrived on time, evaluated the job and suggested options for remedying the problem. Carried out the agreed work quickly, cost of work very reasonable. Very happy with the work carried out and will use again if needed.

We have recently had two bathrooms redesigned and replaced by the team and are delighted with the work completed. From initial enquiry to completion communication was excellent with everything completed to a high standard and on time. The team were hardworking, courteous and approachable throughout, happy to answer any questions we had and we'd have no hesitation recommending them. Indeed we are in the process of booking further work with them given the excellent quality of work and attention to detail. Thank you to Sophie, Nick and the whole team.

Very professional approach. A competitive quote was given for the work after an on-site visit. 100% reliable in keeping to the agreed timeline. All waste removed left the work area clean and tidy. Highly recommend.

I found Flatley Heating Ltd to be efficient and professional. The visits for both the quotation and the actual work were carried out at the pre-arranged times. The plumber who assessed and thereafter carried out the work was friendly, punctual, professional and tidy. Thought and effort went into sourcing a replacement toilet which resulted in minimal disturbance to existing tiles and therefore eliminated extra cost. I couldn’t be more impressed.

Our 24year old central heating system was becoming troublesome. I called FLATLEY HEATING LTD, and Nick, the proprietor came and we discussed the options. I decided to go for a major upgrade including a new boiler, hot water cylinder and thermostatic valves. Nick estimated the work would take 3 days which it did. A team of 3 plus an apprentice worked hard and left no mess, tidying up at the end of each day and leaving us able to use all hot water and shower. A great bunch of guys, all on top of their game and I would happily recommend them.