Flatley Heating Ltd

We have recently had two bathrooms redesigned and replaced by the team and are delighted with the work completed. From initial enquiry to completion communication was excellent with everything completed to a high standard and on time. The team were hardworking, courteous and approachable throughout, happy to answer any questions we had and we'd have no hesitation recommending them. Indeed we are in the process of booking further work with them given the excellent quality of work and attention to detail. Thank you to Sophie, Nick and the whole team.

Very professional approach. A competitive quote was given for the work after an on-site visit. 100% reliable in keeping to the agreed timeline. All waste removed left the work area clean and tidy. Highly recommend.

I found Flatley Heating Ltd to be efficient and professional. The visits for both the quotation and the actual work were carried out at the pre-arranged times. The plumber who assessed and thereafter carried out the work was friendly, punctual, professional and tidy. Thought and effort went into sourcing a replacement toilet which resulted in minimal disturbance to existing tiles and therefore eliminated extra cost. I couldn’t be more impressed.

Our 24year old central heating system was becoming troublesome. I called FLATLEY HEATING LTD, and Nick, the proprietor came and we discussed the options. I decided to go for a major upgrade including a new boiler, hot water cylinder and thermostatic valves. Nick estimated the work would take 3 days which it did. A team of 3 plus an apprentice worked hard and left no mess, tidying up at the end of each day and leaving us able to use all hot water and shower. A great bunch of guys, all on top of their game and I would happily recommend them.

Flatley heating completely replaced my boiler, which required it being sited in a different place altogether and hence all new pipework, plus completely redoing the bathroom and en-suite. They were professional, very competent and a cheerful set of people. I felt comfortable having them in my home, Communication was extremely good with superb aftercare.

Great service from time of booking to completion. Engineer arrived on time, which is always a great start, friendly and efficient. Jobs completed without delay at a reasonable price. Great service. Will definitely use again.

I phoned Flatley Heating to arrange a replacement garden tap. Sophie was polite and helpful, giving me a reasonable quote providing a date and time that was suitable to do the work. Will arrived at the scheduled date and time and not only replaced the garden tap but also raises it slightly to make it more convenient to use. He was again friendly and efficient and cleared up after. The invoice was sent promptly and payment options were easy to understand. I would certainly recommend Flatley Heating. I have used them to service my boiler in the past and they also fitted a new bathroom. They are simply the best in the business and having them locally in Towcester is an added bonus. Thank you for all your work for us. Brilliant to do business with.

Very disappointing. As this heating and plumbing company is on Which? Trusted Traders I was expecting good service. I telephoned in March and the earliest appointment I could get for a central heating survey for my mother's house was May. I thought wow they are very busy so must be good. When the surveyor arrived he stood in the kitchen for about ten minutes and then left. He did not look around the rest of the house and said he had the information he needed. I received a job sheet by email with a note to rebook an appointment to discuss. I have left several telephone messages and sent emails to make an appointment but all to no avail. For me this has been a complete waste of time. Not recommended.

Shower tray needed resealing. My query was answered quickly, and Will kept the initial appointment promptly. He turned up to do the work when he said he would and worked efficiently, leaving everything clean and tidy when he left. I have used this company before and will do so again.

On the basis of Flatley Heating Limited’s listing as a Which? Trusted Local Trader, I asked them to quote for replacing my expired oil boiler with a new gas boiler to be connected to my existing hot water and central heating system. After Mr. Flatley had visited and explained exactly what would be involved, I subsequently accepted his proposal for the job. I am pleased to say that they turned up on time on the agreed date and worked full time on the job, finishing it in the time they had initially specified. They also were careful to lay protection for my floors upstairs and down as they went between their van and the separate parts of the system. They were thorough in commissioning the completed system, even staying later than usual to fix, successfully, a slight ‘weep’ in the pipe-work. A further very slow and minor drip that I reported the evening after completion was repaired the next morning.