I have employed Ian before so, when a smoke alarm problem popped up on Monday afternoon, a quick call to Ian followed by an email with the details sent him dashing into action. Ian viewed the situation, recommended alternatives and, by Wednesday had got all the parts and fixed the problem, all neat and tidy and no mess. He also pointed out some things that were needed to meet current electrical safety regulations and he sorted those as well. Ian explained everything and made sure the equipment instructions were handed over and noted. Fantastic. A top notch trader whom I can heartily recommend every time.