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Endorsed by Which?
Fort Locks
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?
Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check
About
Fort Locks was established in 1994 by Kevin Carloni. With over 20+ years’ experience – there isn’t much Kevin doesn’t know about the locksmith trade! With pride in his work and a passion to deliver high quality services – clients within both the residential and commercial sector continue to recommend Fort Locks and use Kevin for all their security services. Fort Locks is a member of the Guild of Master Craftsmen and uphold their high standards of expertise. This ensures continuity of a high-quality, reliable service for you or your business. It also means that for elderly or vulnerable clients, you are reassured that the right person is fixing your security problem. We provide a 24 hour emergency locksmith service to the London and Hertfordshire areas and deal with everything from replacement locks to open-ups, burglary’s and UPVC door repairs. Always on-call, 24 hours a day, 7 days a week, 365 days a year we endeavour for any emergency works a maximum response time of 20 minutes.
What we do
Locksmiths
- Emergency locksmith service
- UPVC lock specialists
- Comprehensive locksmith service
- Access control
- Safes
Alarm and security equipment installers
- Security activities
- Access control
- Door entry systems
- Alarm installation
- CCTV installation
- Safe Installation
More Services
- burglary repairs
- security upgrades
- key safe installation
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
164 reviews
Recommended
Recommended
by 99% of customers
Sort by
Lock replacement
Customer Service
Quality
Value
The lock on our back door wouldn't work tonight. We called Kevin who we had used before and he was able to call around within the hour. He was able to replace the lock
Customer in Hertfordshire
, work completed
Recommended
Impressive service
Customer Service
Quality
Value
I lost the key to my shed with my tools. I called Fort Locks on Saturday afternoon, Kevin came out the next day, Sunday, at exactly the promised time. Cut the bolt with an angle grinder without damaging the shed, removed the lock and replaced it with one of the same size from his van. Whole job done efficiently and professionally in minutes. I've made sure I've kept his phone number for future use!
Customer in Greater London
, work completed
Recommended
Professional and friendly excellent service
Customer Service
Quality
Value
I have had a pleasure to deal with Fort Locks and would highly recommend the service. What sets them apart is a speed of response and friendly approach with the excellent service. I have used them before and would recommend to anybody who values professional service with the expertise and passion for his trade.
Customer in Hertfordshire
, work completed
Recommended
Super Quick Service
Customer Service
Quality
Value
Front door wouldn’t engage lock, phoned Fort Locks and they were at my door within 2 hours. He removed the lock and the strip that goes down the door, no messing about to get parts etc, as he has a large van with all the parts, and the job was done in about 15 minutes. Very friendly guy. Can’t really get anymore reliable. Thank you.
Customer in Hertfordshire
, work completed
Recommended
Quick, Competent and Personable Locksmith
Customer Service
Quality
Value
I would like to recommend Kevin Carlone, the locksmith who came within half an hour of my call and was extremely competent and personable. He is the owner of Fort Locks.
Customer in Hertfordshire
, work completed
Recommended
Fantastic lock fixing service for 2 snapped keys
Customer Service
Quality
Value
I contacted Kevin at Fort Locks to help with 2 locks with snapped keys in my flat. He called me straight away to discuss the issue and we booked in a slot for him to attend a few days later. He sorted our snapped key problem in a matter of minutes and even sorted out our sticky front door on the way out for free! He was knowledgeable and friendly, I would recommend him to everyone with a lock issue for sure.
Customer in Greater London
, work completed
Recommended
Great work and done quickly
Customer Service
Quality
Value
Kevin came at the agreed time and was very upfront about the potential cost and possible issues I might have with my particular lock (which ended up being the case). He fixed the issue quickly and explained everything clearly. Zero complaints, I'll be recommending him for sure.
Customer in Greater London
, work completed
Recommended
Great work and fast
Customer Service
Quality
Value
Kevin was able to come around and opened my safe for me within the hour. He was friendly and polite and sorted my problem within minutes. Would use Kevin at Fort Locks again without hesitation.
Customer in Hertfordshire
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Kevin fitted a new locking mechanism to my front door, and also realigned it. He attended soon after my call, and did a very professional job, going above and beyond, all for a reasonable price. Wouldn't hesitate to use again.
Customer in Hertfordshire
, work completed
Recommended
Lock Mechanism Repair/Replacement
Customer Service
Quality
Value
Mechanism for our front door failed. Kevin came out first thing in the morning, advised when he was on his way and was helpful and professional. Would definitely use him again.
Customer in Greater London
, work completed
Recommended
Great work, really helpful
Customer Service
Quality
Value
Great job, really pleased, efficient, fast and reliable. Really informative and got the job done Thanks Fort Locks!
Customer in Hertfordshire
, work completed
Recommended
Efficient and knows his stuff!
All communication with Kevin was prompt and clear from the outset. He accommodated my request without issue, clarified the job required and arrived on time to carry out work. He was friendly, smiley and knowledgeable and gave advice about a couple of other additional jobs which we told him about on the day. He kindly fitted them in too. He was quick and efficient at his job explaining the best locks needed and why. A neighbour, seeing his van, approached him too and he was amenable to taking a look at what help they needed before he left us. A trustworthy, respectful guy whom would wholeheartedly recommend.
Customer in Hertfordshire
(Reviewer did not use service)
Recommended
Locks Fitted
Customer Service
Quality
Value
Kevin from Fort Locks did an amazing job and I would recommend him to everyone! He was recommended to me by a family member and when I called, he answered straight away. Even though the job wasn’t urgent, he was able to recommend and order the right locks for my door, and booked me in for a couple of days after. He went above and beyond as it wasn’t the easiest job, due to existing issues with the door frame, but he took the extra time to make sure the locks were fitted perfectly. He was also very friendly, tidy and helpful. Thank you!
Customer in Hertfordshire
, work completed
Recommended
Professional and reasonable cost
Customer Service
Quality
Value
Kevin was excellent. Very knowledgeable, polite and helpful. He quickly resolved issues with the backdoor lock that had been broken in, advised on replacement locks, and completed all works to high standard in timeframe agreed. Very reasonable cost and aligned to initial quote. No hidden cost, I would definitely recommend Fort Locks and use again.
Customer in Hertfordshire
, work completed
Recommended
Can't ask for more, brilliant service
Customer Service
Quality
Value
Kevin was fantastic, and was at my house within 20 minutes of first speaking to him. He explained what the issue was clearly, and went about fixing it, ensuring that everything was sorted before he left. He went above and beyond, all for a very reasonable price. He is also extremely friendly, and has a great level of customer service. I would absolutely recommend Fort Locks to anyone.
Customer in Hertfordshire
, work completed
Recommended
Lightening fast
Called Kevin to see if he could help me get in the front door. I was expecting a bit of a wait. It’s not the first time I’ve done this. Anyway. 25 minutes later, turns up and looks at the door and within seconds I was in my house with no damage to the door and the same lock intact. Can’t fault the service. I would recommend you give him a call
Customer in Hertfordshire
(Reviewer did not use service)
Recommended
Great work, quick response!
Customer Service
Quality
Value
Kevin came out the day after we asked for a locksmith. He was quick, efficient and did a great job! Would highly recommend his services!
Customer in Hertfordshire
, work completed
Recommended
Great work!
Customer Service
Quality
Value
Will definitely use Fort Locks again in the future. Kevin was extremely efficient and timely in fixing my door lock. I sent him a message at 9am and he had contacted me back and booked me in in less than 10 minutes. He knew exactly how to fix the problem.
Customer in Hertfordshire
, work completed
Recommended
Great service
Customer Service
Quality
Value
I had an "emergency" when my front door key broke in the lock. I was given an appointment within 1.5 hours and Mr Carloni arrived in little over one hour. A new lock and multiple keys were provided. I found it slightly difficult to use the new key - which may have been due to my own clumsiness, rather than a fault with the lock. Mr Carloni returned and promptly sorted out the problem.
Customer in Hertfordshire
, work completed
Recommended
Happy to recommend
Customer Service
Quality
Value
Kevin provided a prompt, professional and friendly service when fitting a new locking mechanism to my front door. I would not hesitate in using him again.
Customer in Hertfordshire
, work completed
Recommended
Great Locksmith!
Customer Service
Quality
Value
Kevin at Fort Locks is truly outstanding! No matter the situation, he always goes above and beyond for us and the entire management team. His professionalism, expertise, and dedication make him one of the best locksmiths and contractors we've ever worked with. We're incredibly grateful for all the help he's provided over the years, and it's a relief knowing we can always rely on him for fast, efficient, and top-quality service. Highly recommended!
Customer in Greater London
, work completed
Recommended
Highly recommend 👍
Customer Service
Quality
Value
Fixed my sticking door with no bother at all. Turned up on time and got the job done in minutes. Will definitely use again 👍
Customer in Greater London
, work completed
Recommended
Fast and friendly response
Customer Service
Quality
Value
I rang Kevin because carers had sometimes experienced problems opening my elderly mother’s front door. He understood my concern and attended the same day, keeping me informed all the time. I expected the barrel or the lock to need replacing but Kevin adjusted the lock and assured me it didn’t need replacing. Kevin was friendly and professional, and I will contact him again if there are any future problems.
Customer in Cambridgeshire
, work completed
Recommended
Repair/replace garage door locks
Customer Service
Quality
Value
This is the 2nd time I have used fort locks who offered good professional advice and the repair was completed promptly,reasonably priced and to a very high standard
Customer in Hertfordshire
, work completed
Recommended
Happy to recommend
Customer Service
Quality
Value
A prompt response and a fiddly job efficiently carried out despite terrible weather over the Christmas period. Happy to recommend.
Customer in Hertfordshire
, work completed
Recommended