Endorsed by Which?

Fort Locks

4.9

150 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Fort Locks was established in 1994 by Kevin Carloni. With over 20+ years’ experience – there isn’t much Kevin doesn’t know about the locksmith trade! With pride in his work and a passion to deliver high quality services – clients within both the residential and commercial sector continue to recommend Fort Locks and use Kevin for all their security services. Fort Locks is a member of the Guild of Master Craftsmen and uphold their high standards of expertise. This ensures continuity of a high-quality, reliable service for you or your business. It also means that for elderly or vulnerable clients, you are reassured that the right person is fixing your security problem. We provide a 24 hour emergency locksmith service to the London and Hertfordshire areas and deal with everything from replacement locks to open-ups, burglary’s and UPVC door repairs. Always on-call, 24 hours a day, 7 days a week, 365 days a year we endeavour for any emergency works a maximum response time of 20 minutes.

What we do

  • Locksmiths

    • Emergency locksmith service
    • UPVC lock specialists
    • Comprehensive locksmith service
    • Access control
    • Safes
  • Alarm and security equipment installers

    • Security activities
    • Access control
    • Door entry systems
    • Alarm installation
    • CCTV installation
    • Safe Installation
  • More Services

    • burglary repairs
    • security upgrades
    • key safe installation

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
150 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great work, fast & friendly
Customer Service
Quality
Value
I didn’t have to wait long which was great as I was locked out with 3 young children & a dog! Got us in & fixed the door! Excellent service.
Customer in Hertfordshire Posted on 02/05/2020 , work completed 02/05/2020
Excellence in Action!
Customer Service
Quality
Value
I needed an easy to use lock on my garden store door, but had no idea of the type of lock or the cost. Kevin arrived within 24 hours of my non-urgent request, quickly assessed what was needed and showed me varying types of suitable locks and prices. Within a very short space of time, the lock was fitted to the door and I was given a demonstration (or two!) on how to operate the lock. The service from start to finish was excellent, payment by card was quick and easy and I would recommend Kevin and his expertise to anyone in need of a locksmith.
Customer in Hertfordshire Posted on 25/04/2020 , work completed 24/04/2020
Excellent locksmith.
Customer Service
Quality
Value
Kevin was great. Our door lock was sticking and I was considering replacing it myself, but thought I should get an expert opinion. Kevin came over and pointed out that the door wasn't hung straight and that would cause the issues. He straightened the door and liubricated the lock, now it is working perfectly.
Customer in Hertfordshire Posted on 16/04/2020 , work completed 16/04/2020
Lifesaver!!!! Amazing service!
Customer Service
Quality
Value
We can’t thank Kevin at Fort Locks enough! Absolute life saver. We were locked out with our baby and 4 year old son and called Fort Locks. He was really polite and was able to get to us within 10 minutes of calling. He was able to open our front door without causing any damage and really in no time at all! Absolutely amazing. Would highly recommend.
Customer in Hertfordshire Posted on 15/04/2020 , work completed 15/04/2020
Solid job
Customer Service
Quality
Value
Had several issues with our lock and door and Kevin came in and fixed it all and explained thoroughly the reasons behind the issues etc
(your username) Posted on 25/11/2019 , work completed 18/11/2019
Professional, friendly & responsive
Customer Service
Quality
Value
Professional service from a trusted locksmith. Friendly and quick to respond to my initial request. Priced competitively, great advice and arrived when he said he would. I would 100% advise to use this service and will be certain to use Kevin again should the need arise.
Customer in Hertfordshire Posted on 23/11/2019 , work completed 23/11/2019
Quick and efficient
Customer Service
Quality
Value
Great service, fixed not replaced parts saving great amount of money. After 1 hour of telephone call everything fixed and working.
Customer in Hertfordshire Posted on 23/10/2019 , work completed 23/10/2019
An Exceptionally Trustworthy Locksmith!
Customer Service
Quality
Value
I work for a firm of property managing agents in North London. The firm have used Fort Locks for a number of years and, hand on heart, have had no problem at all with the company or Kevin, the Main Man. Nothing is too much trouble for him. All our Property Managers trust him implicitly, he is totally reliable. He offers them advice when he thinks it's necessary and his advice has always been spot on. His costs are also extremely reasonable bearing in mind some of our properties are quite a way outside the M25 boundary. I, personally, had an emergency with my front door lock on a recent Saturday morning, just before I was going away. Such is the trust we hold for Fort Locks and Kevin, I called him and he came over within 20 mins and sorted out the problem. There was no fuss, no lengthy chit-chat, he just got on with the job. He even refused a cuppa ! Definitely to be recommended as a Trusted Trader.
Customer in Hertfordshire Posted on 13/08/2019 , work completed 27/07/2019
Locksmith. Fantastic service.
Customer Service
Quality
Value
Having moved into a rental and having to deal with a dodgy front door lock and no key to the internal garage door I called Kevin. He was able to come out the next day to do the front door for me and because I only had time to do that door that day he came back to do my other door at the weekend. Very friendly, great advice. Would highly recommend.
Customer in Hertfordshire Posted on 04/08/2019 , work completed 04/08/2019
Professional and reassuring
Customer Service
Quality
Value
Old patio door lock fixed and replaced with minimum of fuss. A prompt and efficient service - highly recommended.
NP - Middx Posted on 01/08/2019 , work completed 01/08/2019
Excellent and prompt service
Customer Service
Quality
Value
We used this trader about two years ago on my daughters recommendation and we were very happy with his work recently we had a problem with front door lock got in touch with him he attended the promptly and fixed the problem. He knows his trade very well and very polite person I will certainly use him whenever needed and I have no hesitation in recommending him to anyone
Customer in Greater London Posted on 31/07/2019 , work completed 30/07/2019
Absolutely brilliant!
Customer Service
Quality
Value
I called Kevin at Fort Locks this time because my French doors at the back of my house wouldn't lock properly. He came out very quickly, and sorted them out straight away. Kevin has done quite a lot of work for me over the past few years, both at my Dad's house and at mine, and he's always excellent. He really knows what he's doing. He seems to be able to sort out absolutely everything to do with locks, and is a really nice person to deal with. Highly recommended!
Anni Posted on 15/06/2019 , work completed 14/06/2019
Padlock removed and replaced
Customer Service
Quality
Value
Excellent service. Arrived on time, friendly and professional. Worked quickly and efficiently. Would definitely use again and would recommend to friends and family.
Customer in Hertfordshire Posted on 04/06/2019 , work completed 04/06/2019
Excellent and friendly
Customer Service
Quality
Value
Had a man named Kevin help me out. He worked quickly and professionally and was an absolute pleasure to talk to, while I was stuck outside my house. I would definitely recommend him to anyone looking for a speedy locksmith. I am very impressed, and Kevin wherever you are, you are always welcome for a cuppa round mine.
Customer in Greater London Posted on 05/02/2019 , work completed 05/02/2019
Back door mechanism repair
Customer Service
Quality
Value
Kevin arrived very promptly to repair the broken door mechanism on our back door which meant we were unable to lock it. He was very quick and efficient and also adjusted the door to help it open/close more easily. Kevin also advised that one of the threads on the door handle was worn and advised the best way of replacing this. He was very pleasant and tidy and I would highly recommend his services.
Customer in Hertfordshire Posted on 11/01/2019 , work completed 11/01/2019
Emergency Locksmith
Customer Service
Quality
Value
I called Kevin early morning and the job was completed within an hour. The key was inside the lock and we were outside. He came over and used a device to open the door from the outside and resolve the issue. Kevin is polite, efficient and value for money. Will definitely recommend him.
Customer in Hertfordshire Posted on 13/12/2018 , work completed 13/12/2018
Incredible service with a smile
Customer Service
Quality
Value
Such a pleasure to find someone who is an expert in their field, is friendly and not out to make a quick buck. Kevin called ahead, dealt with my locks with ease and saved me money by solving the problem most cost effectively. I would absolutely use him again and recommend him to anyone I know.
Customer in Hertfordshire Posted on 22/11/2018 , work completed 22/11/2018
Prompt and professional
Customer Service
Quality
Value
Came very promptly. Very professional job. Very polite and pleasant.
Ann, Hertfordshire Posted on 24/07/2018 , work completed 24/07/2018
Speedy service
Customer Service
Quality
Value
Some of the locks on my wooden patio doors that were fitted last autumn were not working because of the movement of the frames with the changing weather. I contacted Kevin by email and got a very speedy reply and a follow up call. He came the next day and adjusted the alignment of the locks to fix them now and allow for movement in the winter months (yet to be tested!). I tried all the locks and they were all turning smoothly and easily. Very impressed by the fast, friendly and efficient service. Thank you.
lawrie164 Posted on 17/07/2018 , work completed 17/07/2018
My review
Customer Service
Quality
Value
Keen to help and professional.
Marie, Hertfordshire Posted on 13/07/2018 , work completed 13/07/2018
Excellent service & prompt
Customer Service
Quality
Value
Corrected outdoor front locks, very pleased with the service and helpfulness of the locksmith.
Which? Trusted Traders Consumer Posted on 11/07/2018 , work completed 11/07/2018
Excellent job and very professional
Customer Service
Quality
Value
My back door wouldn't lock having just returned from holiday so I immediately rang Fort Locks. He came immediately and rectified the problem immediately. I was highly delighted with the professionalism and would certainly use them again.
Tricia, Hertfordshire Posted on 02/07/2018 , work completed 02/07/2018
Good work
Customer Service
Quality
Value
Came during time slot advised, rang ahead. Friendly attitude. Work quickly done.
Timothy, Hertfordshire Posted on 21/06/2018 , work completed 21/06/2018
Great quality work, quick and friendly
Customer Service
Quality
Value
I spoke to Kevin from Fort Locks on a Sunday regarding being unable to properly lock the front door to my rental property. He came out promptly as advised the next day on the Monday afternoon and fixed the issue without causing any inconvenience to my tenant. At the time my tenant also asked him to look at the back door lock as this was also causing a minor problem. He fixed this too at no extra cost! Kevin was very friendly, hassle free and carried out the work to a very good standard. I would definitely use him again for any future problems.
Patel Posted on 20/06/2018 , work completed 20/06/2018
Prompt - good job
Customer Service
Quality
Value
Kevin was very helpful and did a very good job.
Anthony, Hertfordshire Posted on 19/06/2018 , work completed 19/06/2018