Endorsed by Which?

Fort Locks

4.9

157 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Fort Locks was established in 1994 by Kevin Carloni. With over 20+ years’ experience – there isn’t much Kevin doesn’t know about the locksmith trade! With pride in his work and a passion to deliver high quality services – clients within both the residential and commercial sector continue to recommend Fort Locks and use Kevin for all their security services. Fort Locks is a member of the Guild of Master Craftsmen and uphold their high standards of expertise. This ensures continuity of a high-quality, reliable service for you or your business. It also means that for elderly or vulnerable clients, you are reassured that the right person is fixing your security problem. We provide a 24 hour emergency locksmith service to the London and Hertfordshire areas and deal with everything from replacement locks to open-ups, burglary’s and UPVC door repairs. Always on-call, 24 hours a day, 7 days a week, 365 days a year we endeavour for any emergency works a maximum response time of 20 minutes.

What we do

  • Locksmiths

    • Emergency locksmith service
    • UPVC lock specialists
    • Comprehensive locksmith service
    • Access control
    • Safes
  • Alarm and security equipment installers

    • Security activities
    • Access control
    • Door entry systems
    • Alarm installation
    • CCTV installation
    • Safe Installation
  • More Services

    • burglary repairs
    • security upgrades
    • key safe installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
157 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Speedy service
Customer Service
Quality
Value
Some of the locks on my wooden patio doors that were fitted last autumn were not working because of the movement of the frames with the changing weather. I contacted Kevin by email and got a very speedy reply and a follow up call. He came the next day and adjusted the alignment of the locks to fix them now and allow for movement in the winter months (yet to be tested!). I tried all the locks and they were all turning smoothly and easily. Very impressed by the fast, friendly and efficient service. Thank you.
lawrie164 Posted on 17/07/2018 , work completed 17/07/2018
My review
Customer Service
Quality
Value
Keen to help and professional.
Marie, Hertfordshire Posted on 13/07/2018 , work completed 13/07/2018
Excellent service & prompt
Customer Service
Quality
Value
Corrected outdoor front locks, very pleased with the service and helpfulness of the locksmith.
Which? Trusted Traders Consumer Posted on 11/07/2018 , work completed 11/07/2018
Excellent job and very professional
Customer Service
Quality
Value
My back door wouldn't lock having just returned from holiday so I immediately rang Fort Locks. He came immediately and rectified the problem immediately. I was highly delighted with the professionalism and would certainly use them again.
Tricia, Hertfordshire Posted on 02/07/2018 , work completed 02/07/2018
Good work
Customer Service
Quality
Value
Came during time slot advised, rang ahead. Friendly attitude. Work quickly done.
Timothy, Hertfordshire Posted on 21/06/2018 , work completed 21/06/2018
Great quality work, quick and friendly
Customer Service
Quality
Value
I spoke to Kevin from Fort Locks on a Sunday regarding being unable to properly lock the front door to my rental property. He came out promptly as advised the next day on the Monday afternoon and fixed the issue without causing any inconvenience to my tenant. At the time my tenant also asked him to look at the back door lock as this was also causing a minor problem. He fixed this too at no extra cost! Kevin was very friendly, hassle free and carried out the work to a very good standard. I would definitely use him again for any future problems.
Patel Posted on 20/06/2018 , work completed 20/06/2018
Prompt - good job
Customer Service
Quality
Value
Kevin was very helpful and did a very good job.
Anthony, Hertfordshire Posted on 19/06/2018 , work completed 19/06/2018
My review
Customer Service
Quality
Value
Came very quickly, impressed with his work. Would use him again and recommend him to other people.
Michael, Hertfordshire Posted on 21/05/2018 , work completed 21/05/2018
Prompt & professional
Customer Service
Quality
Value
Fast, efficient service, would certainly use again.
Joyce, Hertfordshire Posted on 08/05/2018 , work completed 08/05/2018
Prompt and professional
Customer Service
Quality
Value
A tradesman who listens and goes out of his way to help in an emergency. I found Kevin to be professional in his work and someone who genuinely attempts to resolve your problems with the least expense and damage to your property. I would definitely recommend Kevin to my family and friends and would have no hesitation in using him again.
Noel, Hertfordshire Posted on 03/05/2018 , work completed 03/05/2018
Excellent Service
Customer Service
Quality
Value
Prompt, professional, easy to get on with. Tidy, clean work. Why can't all trades people be like Kevin?!
Jennifer, Hertfordshire Posted on 07/03/2018 , work completed 07/03/2018
Prompt and Professional
Customer Service
Quality
Value
Quick and efficient service.
Bob, Hertfordshire Posted on 14/02/2018 , work completed 14/02/2018
Excellent Job
Customer Service
Quality
Value
The trader telephoned to confirm he would be on time for the appointment and carried out the work in an efficient and professional manner. He was first rate.
Ellis, Hertfordshire Posted on 27/11/2017 , work completed 27/11/2017
Reliable and recommended
Customer Service
Quality
Value
Very happy to find Kevin and Fort Locks on here. He offered advice to suit my needs and did a good neat job. Happy to feel and be more secure at home. Would use again and recommend. Thanks Kevin.
Emma G Posted on 29/08/2017 , work completed 29/08/2017
Quick courteous knowledgeable skilful.
Customer Service
Quality
Value
Quick courteous knowledgeable skilful.
Ellen, London Posted on 04/08/2017 , work completed 04/08/2017
Excellent work
Customer Service
Quality
Value
What a fine job! Kevin came promptly, did all needful quickly & efficiently. He is also a very nice person to have around. Very reassuring to know he is there in an emergency.
Ann, London Posted on 29/07/2017 , work completed 29/07/2017
Professional
Customer Service
Quality
Value
What an experience. Will be sharing this company details. Good service.
Jonathan, Hertfordshire Posted on 12/07/2017 , work completed 12/07/2017
Excellent, as always.
Customer Service
Quality
Value
Fort Locks did two jobs for us today - a new lock on a patio door, and sorted out the locks and replaced the door handles on a hardwood front door. Both done carefully and efficiently, and now good as new!
Katherine, Hertfordshire Posted on 04/07/2017 , work completed 04/07/2017
Efficient & professional
Customer Service
Quality
Value
Kevin came to change my locks and did so in an efficient and professional manner. He was flexible to suit me in terms of making an appointment, arrived on time and carried out the work to a high standard, reasonable price too!
Sarah, Bedfordshire Posted on 23/06/2017 , work completed 23/06/2017
Simply excellent!
Customer Service
Quality
Value
Found Fort Locks on Google, very local, easy to contact, spoke directly to Kevin himself. Made same day appointment, timed to suit my work. Superb job done, helping me out of completely stuck/locked house door problem. Service of other doors (+ windows) at same time. Excellent!
Sheena, Hertfordshire Posted on 22/06/2017 , work completed 22/06/2017
Above & beyond, super friendly and professional
Customer Service
Quality
Value
So helpful & friendly. Fixed the lock in 5 min. Gave me tips on maintaining lock safety & longevity.
Tina, London Posted on 15/06/2017 , work completed 15/06/2017
Would highly recommend
Customer Service
Quality
Value
Kevin was prompt, very helpful and efficient. He explained all that he'd done and made sure I was happy with the work before he left. I would definitely use the service again.
Miss Lowe Posted on 25/05/2017 , work completed 25/05/2017
Prompt & professional
Customer Service
Quality
Value
Really pleased with the excellent job done by Fort Locks. Very professional workmen.
Penny, Middlesex Posted on 29/03/2017 , work completed 29/03/2017
Great job
Customer Service
Quality
Value
Kevin was helpful, informative & very efficient in getting the job done.
Naomi, Hertfordshire Posted on 23/03/2017 , work completed 23/03/2017
Brilliant
Customer Service
Quality
Value
Professional, friendly, efficient. Would not hesitate to use again
SueHerts Posted on 19/03/2017 , work completed 19/03/2017