Endorsed by Which?

Franchi PLC

4.9

28 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–17:30
  • Sunday - Closed

What is a Which? Trusted Traders Islington Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Islington Trading Standards to create an Islington Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check.

About

Established in 1970, Franchi has developed into London’s premier provider of locksmith products and services. Operating from several Franchi outlets, we offer the complete range of locksmith services to the whole of London, whilst our team of fully vetted mobile locksmiths provide a level of service you can trust and rely on.

What we do

  • Locksmiths

    • Comprehensive locksmith service
  • More Services

    • burglar bars
    • safety grills

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
28 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Quick Lock Replacement
Customer Service
Quality
Value
Needed locks replaced at my girlfriend's flat. Phoned up Franchi and had a locksmith over in a couple of hours. Locksmith was a helpful friendly guy who did a swift, clean and thorough job replacing two locks. Was also very happy with the price which I personally thought was fantastic value. would 100% recommend
Customer in Greater London Posted on 02/05/2023 , work completed 02/05/2023
Fix lock
Customer Service
Quality
Value
Discovered late yesterday evening that my front door key was not fully entering the lock. Called Franchi at approximately 11:19 and informed them of the problem. The receptionist immediately made an arrangement with a locksmith working in the area. Beau arrived and inspected the lock and provided me with an on-the-spot analysis. He fitted a new lock with 3 new keys prior to explaining alternatives and cost. Beau was very respectful of my time as I was working from home. I was very pleased with the efficiency and value for money service.
Customer in Greater London Posted on 01/03/2023 , work completed 01/03/2023
Great service!
Customer Service
Quality
Value
Our front door had become increasingly difficult to lock and unlock. Fearing we might one day be actually unable to open it, we called in local heroes, Franchi's. Beau turned up, politeness personified. Tried to fix things onsite but ended up taking the lock away to replace some worn parts (the 'curtain', in case you're interested!), brought it back a few hours later- good as new! Now we can turn the lock with grace and ease. Beau didn't even want a cup of tea! Highly recommended.
Customer in Greater London Posted on 01/02/2023 , work completed 31/01/2023
Great work and complementary service
Customer Service
Quality
Value
Great complementary work taken on by Andy and Drunay from Franchi on top actual call our work. Fixed my problem! Thank you
Customer in Greater London Posted on 04/12/2022 , work completed 29/11/2022
Beau was excellent, highly recommend him 👍
Customer Service
Quality
Value
I had to call Franchi as I had a broken front door lock. Beau was here in minutes, polite, charming and professional. He tried to fix the lock but it was beyond repair. Beau did a beautiful job reinstalling a new lock, and kept me informed about costs and his process. Genuinely lovely guy, thanks Beau you're a star.
Customer in Greater London Posted on 22/11/2022 , work completed 22/11/2022
a door mechanism was not working. They service it and it is now working fully.
Customer Service
Quality
Value
They arrived on time and fixed the problem quickly. The man who did the job : Beau Watkins was polite and efficient.
Customer in Greater London Posted on 15/11/2022 , work completed 15/11/2022
Excellent work
Customer Service
Quality
Value
Drunay and Andy were excellent. The whole experience of using the locksmith service was great - the firm were very responsive and the work was done efficiently and to a very high standard. It was a relatively complex job with a lock broken on bi-folding doors so very impressed with the result.
Customer in Greater London Posted on 14/11/2022 , work completed 14/11/2022
Great company - highly recommended
Customer Service
Quality
Value
I was really impressed with the service from Franchi. The whole process was very quick and efficient. Andy and Drunay arrived at my address very soon after I called, and completed the job efficiently. They were professional and courteous throughout, and charged me a very reasonable amount. I would definitely use Franchi again and would be happy to recommend to others.
Customer in Greater London Posted on 12/11/2022 , work completed 11/11/2022
Very professional and courteous
Customer Service
Quality
Value
Beau arrived to replace a defective Ingersoll lock. He was very professional and did the job beautifully. Highly recommended.
Customer in Greater London Posted on 10/11/2022 , work completed 10/11/2022
What a joy
Customer Service
Quality
Value
Indeed a joy when someone comes who’s cheerful and know’swhatt he is doing - gets on with it without any fuss or bother and fixes it. Can’t recommend Andy enough fantastic
Customer in Greater London Posted on 08/11/2022 , work completed 08/11/2022