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Endorsed by Which?
Franchi PLC
Opening Hours
Today - 08:00–17:30
- Monday 08:00–17:30
- Tuesday 08:00–17:30
- Wednesday 08:00–17:30
- Thursday 08:00–17:30
- Friday 08:00–17:30
- Saturday 08:00–17:30
- Sunday - Closed
What is a Which? Trusted Traders Islington Trading Standards Approved Endorsement?
Which? Trusted Traders has partnered with Islington Trading Standards to create an Islington Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check.
About
Established in 1970, Franchi has developed into London’s premier provider of locksmith products and services. Operating from several Franchi outlets, we offer the complete range of locksmith services to the whole of London, whilst our team of fully vetted mobile locksmiths provide a level of service you can trust and rely on.
What we do
Locksmiths
- Comprehensive locksmith service
More Services
- burglar bars
- safety grills
My work
This business has not added any photos yet.Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
28 reviews
Recommended
Recommended
by 100% of customers
Sort by
Brilliant, super fast and friendly
Customer Service
Quality
Value
Having stupidly locked myself out I rang Franchi’s. Ben kindly came around immediately and managed to get me back into the flat within 15 minutes. He was super friendly and didn’t damage the lock or door at all! Highly recommend
Customer in Greater London
, work completed
Recommended
Arrived speedily fast work - job done
Customer Service
Quality
Value
Called Franchi at 11am ish and Beau was here at 12.30, I’d been locked out and needed to get back in urgently, he has 12 years experience and got the tricky job done in not much time at all given the security of our front door, he had a professional and upbeat manner
Customer in Greater London
, work completed
Recommended
Fantastic, friendly and professional service
Customer Service
Quality
Value
Matt was absolutely brilliant when helping us choose a new front door. He was friendly and professional, explained things in simple terms and helpfully answered all our questions (we had a lot). He was also available throughout the entire process and even swung by on the day of the fitting to check all was going ok. He came back after the door was fitted to ensure we were happy and to follow up on things. Matt went above and beyond from start to finish and I would highly recommend him and the team, will definitely be using them again.
Customer in Surrey
, work completed
Recommended
Couldn’t lock my door
Customer Service
Quality
Value
Andy came to have a look at the back door which is a plastic one and wouldn’t lock properly which was a security problem for us. He was brilliant! He was able to work out what was wrong and fix it in no time at all. His attitude was positive and professional. He took the time to explain what the problem was and how he’d fixed it. He was very helpful, professional and told us what to do if it happened again. Excellent service!
Customer in Greater London
, work completed
Recommended
Highly recommend Andy Douglas from Franchi
Customer Service
Quality
Value
We moved house recently and needed to upgrade several locks and bolts on arrival. Andy Douglas from Franchi came to do the work and was punctual, incredibly helpful and did the work needed swiftly and with great skill. He went above and beyond by helping me out with other locks with keys that were stiff and couldn't turn properly. I would recommend Andy highly to anyone needing an experienced locksmith.
Customer in Greater London
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Andy Douglas from Franchi came today to fit a new deadlock on our front door. He arrived punctually, was pleasant and knowledgeable, fitted a very good quality lock and left no mess at all. He intelligently anticipated we would need extra keys so had them cut in advance and brought them with him. Whilst here he helpfully advised on other security issues in the building. Have used this company for years and this is just the latest good experience we've had with them.
Customer in Greater London
, work completed
Recommended
New lock needed
Customer Service
Quality
Value
After trying numerous companies to come to remove a broken lock in our security gate and being told ‘we don’t do this’ we we’re getting very dishearten.My Husband thought we would try Franchises .He popped into our local branch and one of the guys booked an appointment for someone who works with them for the following afternoon.As promised he turned up and saved the day.He removed the old lock and replaced it with a new one in no time at all.Big thank you to ANDY DOUGLAS for your excellent quick and helpful service .His workmanship was very professional and clean.Very highly recommend.
Customer in Greater London
, work completed
Recommended
Changed inside of lock.
Customer Service
Quality
Value
Great service. Honest, efficient and friendly. I would say this is a very good local firm that can be trusted.
Customer in Greater London
, work completed
Recommended
Change of Door Locks
Customer Service
Quality
Value
This was a very good service. Quick and efficient. I had phoned the day before as I had lost my eyes. Sent photos of existing locks as requested and got an immediate response back with quote and proposed appointment . The fitter was on time. Completed the job in under an hour, which included coping with the warped door. Very satisfied.
Customer in Greater London
, work completed
Recommended
Rude as hell.
Incredibly rude customer services. The person I spoke to sounded like he just got out of bed. I needed to replace some lost keys and the person that I spoke to asked for a reference number on the keys. The keys that are lost?! He then stated well what do you want me to do about it? Who speaks like that. Absolute joke of a company!
Customer in Greater London
(Reviewer did not use service)