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Endorsed by Which? Trusted Traders

Franks Plumbing & Heating

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4.9

32 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

We have over 25 years' experience and are Gas Safe Registered so you know you are dealing with a qualified professional when you call Franks Plumbing and Heating. We can repair and service all makes of boilers, or if your old boiler is ready for replacement we can supply and fit a brand new, energy efficient model to help save you money on your heating bills.

Why you should choose Franks Plumbing and Heating Services:

All aspects of Gas Central Heating covered
Replace your old boiler with a brand new energy efficient one
All makes and models of boilers repaired, serviced, and installed
No job too big or small
Fully Insured and all work guaranteed
Gas Safe Registered
24 hour emergency call out service

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Gas fire repair and servicing
    • Boiler repair
    • Radiators and central heating
  • Bathroom fitters

    • Wet rooms
    • Bathroom design services
    • Bathroom suppliers
    • Accessible bathrooms and showers
    • Bathroom refurbishment
  • Heating contractors

    • Central heating systems (installation and servicing)

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
32 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great service
Customer Service
Quality
Value
After our boiler stopped working we ended up having to contact Lee a couple times after he’d fixed it as an emergency. Lee ended up visiting us 3 times after discovering it was an electrical fault and brought an electrician round to assist. Lee was very quick to respond to our initial call on a Saturday. He was helpful and friendly when getting the job done and not wanting to leave us without heating or hot water. Would recommend his services!
Customer in Essex Posted on 23/11/2021 , work completed 25/10/2021
Brilliant Bathroom Renovations
Customer Service
Quality
Value
We first met Lee through a call out for our kitchen sink and found him to be very friendly and extremely reliable. He came out very late at night and was very quick to attend our property to help. We spoke to Lee about re-fitting our current bathrooms and he has since completely transformed our three outdated bathrooms (main, cloakroom and en-suite) in our property. Lee worked with us to incorporate the exact designs we wanted and offer suggestions to improve the design. The work was completed to an excellent standard and we are thrilled with the results. Would highly recommend to anyone in future!
Dan in Essex Posted on 25/08/2021 , work completed 09/08/2021
Boiler Service - Disappointing
Customer Service
Quality
Value
Booking - I phoned the landline provided which was answered by the engineers wife/partner who took message. The engineer lee Frank did call me back without being chased. Service - engineer did not arrive when booked - I give the benefit of the doubt that it was a genuine misunderstanding. He arrived on time at the new date. The "service" seemed be be rather cursory and was limited to tests and completing a check list. It was completed in about 40 minutes. On my previous service, the engineer stripped down the boiler and cleaned with a vacuum cleaner. This did not feel like value for money for £85 (plus VAT). I did receive an official test certificate . No invoice was provided (although the price was agreed in advance) - I was invited to photograph his bank card and make payment using details. I made payment by bank transfer and asked for a receipt but none was sent. I chased after 1 week but was told that he was "incapacitated and unable to walk" and that an invoice would be sent as soon as possible. None was sent. I chased again after a further 3 weeks but he had apparently lost my details because of a replacement phone. I provided my details but did not hear further. It would appear that he prefers to avoid any financial paperwork. I would not use this engineer again because I now lack trust in him and did feel that the service was thorough.
Michael in Essex Posted on 08/04/2021 , work completed 03/02/2021
Fast Emergency Care
Customer Service
Quality
Value
We woke up to no heating or hot water, cold showers are hardly refreshing when you're expecting it to be -1 degrees outside. Did a quick search and found Lee of Franks Plumbing & Heating who incredibly attended within hours of our panicked call. He very quickly replaced the failed part on our boiler inexpensively and thus saved up from the prospect of a freezing night. It's so good to appreciate having a warm home with hot water again, we all take it for granted. Will be happily recommending Lee to anyone who needs quality, trusted heating or plumbing services, was very efficient, professional, fair and honest with costs.
Customer in Essex Posted on 14/01/2021 , work completed 13/01/2021
Fantastic job
Customer Service
Quality
Value
Thank you Lee for not giving up on our central heating system. There was one thing after another that was wrong with it. You Sorted out all of the issues and it is now working the best it has done for years. Definitely recommend you .
Sandra Posted on 28/03/2020 , work completed 27/03/2020
Great job, well done.
Customer Service
Quality
Value
Lee arrived on time and kept us up to date with all that he was doing. We are very pleased with the work which he carried out and have no hesitation in recommending his services.
Customer in Essex Posted on 02/11/2019 , work completed 25/10/2019
Bathroom refit
Customer Service
Quality
Value
I would highly recommend Lee, work was finished on time and a very tidy efficient job was done. Lee has even come back and put my flooring right as carpet fitter had done an awful job. Yes I would highly recommend this firm
Julie - Customer in Essex Posted on 11/10/2019 , work completed 25/09/2019
With me so quickly
Customer Service
Quality
Value
I returned from a trip abroad to find my heating wouldn't work. Lee got it working the same morning. So grateful!
Customer in Essex Posted on 07/10/2019 , work completed 07/10/2019
Incredibly fast, effecient and knowledgeable
Customer Service
Quality
Value
Numpty here ran about 4 screws into his pipes and water starting flooding through the ceilings. Rang up Frank's and he literally stopped eating dinner and arrived in mere minutes to fox the issue. Water damage has been minimal only down to his knowledge and effeciency. Would 120% recommend anyone in need of for any plumbing needs for that matter. Left the house in a clean state after despite the mess I made.
Customer in Essex Posted on 15/09/2019 , work completed 15/09/2019
New boiler installation
Customer Service
Quality
Value
A massive and long overdue thank you to Franks Plumbing & Heating! Our old boiler packed up on New Years Day leaving us with no heating and hot water. After another plumber told us it couldn’t be repaired, we sought a second opinion and Lee turned up within 15 minutes. Despite his best efforts to fix it, our boiler was sadly beyond repair – not surprising since it turned out to be 37 years old! Lee gave us a reasonable quote for a new boiler and he and his colleague Jay worked solidly over a whole weekend to get it installed at short notice. We also found them to be friendly and they took real care cleaning up on both days. Our new Vaillant boiler is amazing and it’s great to know a reliable plumber so much so that we’ve had Lee back since to fit a new kitchen tap. Would highly recommend.
Customer in Essex Posted on 27/06/2019 , work completed 12/01/2019