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Frappell & Knight Limited

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5.0

16 Reviews

About

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What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Underfloor heating
  • Gas installers

Customer reviews

5.0
16 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Emergency call out.
Customer Service
Quality
Value
Emergency call out, no hearing or hot water, came within the hour, wonderful service as always. Thank you for your continued excellent work. I recommend this firm
Customer in Norfolk Posted on 10/10/2019 , work completed 10/10/2019
Friendly and professional.
Customer Service
Quality
Value
Installed a new boiler and checked for efficiency of system. A thoroughly efficient and friendly service, leaving everything clean and tidy when finished. Highly recommended.
David, Norfolk Posted on 20/05/2019 , work completed 20/05/2019
Professional & considerate to me.
Customer Service
Quality
Value
Complete central heating replacement installed (gas). I used this company 21 years ago for same installation, only difference being then it was oil. So I had every confidence in their attitude to their work and myself.
Ann, Norfolk Posted on 28/02/2019 , work completed 28/02/2019
My review
Customer Service
Quality
Value
Remove old gas boiler, install new Worcester Bosh Boiler. New hot water cylinder with immersion heater, also new pump. The chap was a very hard working man, very clean and thorough, would recommend him to anyone.
Joyce, Norfolk Posted on 25/02/2019 , work completed 25/02/2019
The dream plumbers do exist
Customer Service
Quality
Value
Installed a new Megaflow, mains boost and water softener. The company started and completed to schedule, and, as per the quote. Frappell and Knight are known in the area as the best plumbers and certainly lived up to their reputation again. The plumbers are not just professional, but are kind, thoughtful, considerate - so respectful of your home. Communication was great and the atmosphere lovely. Having renovated several houses, I'd highly recommend them.
Jacqueline, Norfolk Posted on 21/02/2019 , work completed 21/02/2019
Prompt service
Customer Service
Quality
Value
Completed a full boiler install. Quote received and agreed prior to work. Full works complete and engineer advised of changes. Work carried out promptly due to new-born baby.
Emma, Norfolk Posted on 11/02/2019 , work completed 11/02/2019
Professional
Customer Service
Quality
Value
Fitting of new boiler and flue. Very professional and comprehensive consultation and quote for the installation. Work carried out as agreed on time and budget. Very pleased with the recommended boiler. Will recommend to friends.
John, Norfolk Posted on 11/02/2019 , work completed 11/02/2019
Bust Boiler
Customer Service
Quality
Value
When our boiler started to leak and had reached the end of its life, Andy came and sorted out the mess and drained the system. We were away when he came and installed a new condensing boiler so we missed the actual work but when we came home the house was warm, the water hot and everything clean and tidy (not even electricians little leavings). The installation was a good job, neat pipework and clean joints. He even came round in an evening to make sure we were happy with the controls and reprogrammed the times to suit us. First Class service and a First Class Job.
Customer in Norfolk Posted on 21/01/2019 , work completed 11/01/2019
Excellent
Customer Service
Quality
Value
Frappell & Knight fitted a new gas boiler. We were quoted a price which was agreed and completed within budget. Date for fitting was agreed and was completed within time schedule. The team who attended were polite, respectful, and very tidy. They carried out the work with no fuss. We have just had our first boiler service completed 07/01/2020.
David, Norfolk Posted on 08/01/2019 , work completed 08/01/2019
Prompt and professional.
Customer Service
Quality
Value
Very professional, hard working, knowledgeable and efficient. Lee and Lee were always prompt and carried out work diligently. All done on time. Very clean and tidy and any problems sorted out quickly. Would certainly recommend them.
Robert, Norfolk Posted on 28/11/2018 , work completed 28/11/2018