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Friendly Water

4.8

176 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

Friendly Water are the leading independent water treatment specialists serving homes and businesses in Surrey, London and Home Counties. We supply, install and service water softening and water filtration equipment, purifiers, water coolers, specialist water taps and water pressure boosting systems.

We are not tied to any manufacturer's equipment, so we honestly recommend and offer the best products for your individual requirements and budget. We supply products of all the leading brands.
Installation is by our friendly, experienced plumbers. We do not subcontract!

We also supply and deliver salt for water softeners. Our prices are competitive and you'll find our service is superb!

Contact us to discuss all your water treatment needs and to get an impartial advice.

What we do

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • Water softener installation and maintenance

  • More Services

    • water filters
    • water purification
    • coolers
    • boiling water taps

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
176 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Recommended

Recommended

by 100% of customers
Sort by
Installation of domestic water softener
Customer Service
Quality
Value
Both the initial survey and the installation went very well. The survey was very informative and resulted in an accurate quote and detailed installation plan. There were no surprises or complications during the installation. I was very happy with the information and advice given during the survey and with the professionalism and quality of the work during installation.
Customer in Surrey Posted on 16/04/2024 , work completed 15/04/2024
Recommended
Prompt & professional
Customer Service
Quality
Value
The tradesman arrived ahead of time was professional, friendly & worked in a tidy manner. He also appeared to be efficient.
D, Hampshire Posted on 17/04/2015 , work completed 17/04/2015
Recommended
Neat & professional job
Customer Service
Quality
Value
The salesman was very honest, informative & professional. Told us all in a friendly manner the pros & cons, & was not pushy. The engineer was also very pleasant & did the job in the time allocated. Work was very neat & tidy, also he cleaned up before he left. Would definitely recommend to family & friends.
Russell, Berkshire Posted on 05/11/2015 , work completed 05/11/2015
Recommended
My Review
Customer Service
Quality
Value
This is the second occasion I have used friendly water to install a water softener. Over the past nine years of dealing with them I have found them to be extremely knowledgeable about the products, very courteous, good time keeping and perform a professional job. Highly recommend
Kenneth, Surrey Posted on 23/09/2015 , work completed 23/09/2015
Recommended
First class job
Customer Service
Quality
Value
First class professional job from start to finish.
John, Surrey Posted on 16/06/2016 , work completed 16/06/2016
Recommended
Thoroughly professional.
Customer Service
Quality
Value
Excellent service from first contact, through rep's site visit to installation. A very satisfied customer who would recommend this company without reservation.
Edward, Surrey Posted on 20/01/2017 , work completed 20/01/2017
Recommended
Efficient and professional
Customer Service
Quality
Value
I was very pleased with the service. The water softener demo was very good and informative with no pressure. The plumber who installed it was very professional, prompt, tidy and efficient. I would recommend Friendly Water to anyone who would like a water softener.
Maggie, Middlesex Posted on 31/03/2017 , work completed 31/03/2017
Recommended
Highly recommended independent supplier
Customer Service
Quality
Value
Our survey was conducted in a friendly, professional and informative manner with no sales pressure. The installation was undertaken promptly, efficiently and tidily by one of their fitters who was very polite and informative. Have no hesitation in recommending Friendly Water.
2011-04-27 00:21:52.617 Posted on 19/05/2017 , work completed 19/05/2017
Recommended
Excellent professional service
Customer Service
Quality
Value
Water softener installed. Excellent communications and professional service from all at Friendly Water from initial discussion to installation.
Tim, Hampshire Posted on 26/05/2017 , work completed 26/05/2017
Recommended
An excellent job
Customer Service
Quality
Value
A friendly and efficient service.
Eric, Surrey Posted on 10/10/2017 , work completed 10/10/2017
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.