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Future CCTV & Security Systems Ltd

5.0

24 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Bringing you the very latest in Smart Security technology.

Smart CCTV and Smart Alarm Systems you can operate and control from your mobile phone.

Upgrade and repairs to older systems.

New Installations.

Domestic, retail and Industrial.

Call or email to arrange a no obligation visit/survey.

Gerard has 27 Years industry experience working on a broad array of CCTV, Intruder Alarms and Door Entry/Intercom systems.

What we do

  • Alarm and security equipment installers

    • CCTV installation
    • Access control
    • Alarm installation
    • Door entry systems
    • Security activities
  • Smart Homes

    • Home automation
    • Security
  • Security equipment suppliers and manufacturers

    • CCTV & video equipment
    • Burglar alarm systems
    • Intercom systems
  • More Services

    • smart doorbell
    • video doorbell
    • cctv
    • cctv repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
24 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Excellent in all areas - unreservedly recommended
Customer Service
Quality
Value
I contacted Gerard to replace an existing, aged home alarm system. He was quick to respond, quick home survey and good, knowledgeable advice to provide our needs at a cost-effective, competitive rate. Tidy and friendly at all times during installation. System is easy to use and perfect for our needs. Ongoing communication after installation to ensure that all was working as outlined. Unreservedly recommend Future CCTV for any similar jobs that you have.
Customer in Vale of Glamorgan Posted on 27/08/2023 , work completed 28/07/2023
Intrusion Alarm
Customer Service
Quality
Value
Gerard, from Future CCTV, was an excellent professional. His knowledge of security systems was both reassuring and informative, which allowed us to customise the system to meet our personal needs. His rates were very competitive and the security products are both simple to operate and very effective. Extremely happy with the system, the cost and the customer service. All round excellent.
Customer in Vale of Glamorgan Posted on 19/06/2023 , work completed 03/06/2023
Highly recommended, excellent service
Customer Service
Quality
Value
Our old alarm system was problematic and we contacted Future CCTV and Gerard responded promptly and arranged a visit to our home. We decided that in addition to upgrading the system we wanted to extend it to cover other areas. After our home visit, when all our questions were answered fully, we received a number of competitive quotes for various options, all being tailored to our individual situation, allowing us to make our final choice. On the day of installation the engineer Gerard arrived on time and all the work was completed as advised in a professional and efficient manner. We now have a fully functioning system and everything is working perfectly and in addition we were given the assurance that help would be available should problems arise. We have even received follow up contact to check that all is well, continuing the excellent communication that we received throughout. Overall we are extremely satisfied with Gerard who was friendly, knowledgable and it was a pleasure to have him in our property. We would not hesitate to recommend him.
Customer in Vale of Glamorgan Posted on 05/12/2022 , work completed 16/11/2022
Knowledgeable, reliable and helpful.
Customer Service
Quality
Value
Gerard is highly recommended. He takes time to explain options and pros and cons. His workmanship is first class. His prices are also very competitive. Communications are also a strength whether by phone or email. He arrives on time and works hard. All round excellent.
Customer in Vale of Glamorgan Posted on 12/09/2022 , work completed 06/07/2022
Inspection and supply of alarm maintenance contract
Customer Service
Quality
Value
I contacted Gerard about taking over the maintenance contract for my house alarm. He attended when he said he would and explained everything involved in taking over the contract ie transferring cloud access from my current provider to Future CCTV. He spent quite a bit of time inspecting the system and suggested and made changes which for a small contract I thought was excellent customer service. He was courteous, and helpful at every stage of the transfer and made sure that everything was working to my satisfaction before completion I would not hesitate to recommend him.
Customer in Vale of Glamorgan Posted on 03/06/2022 , work completed 25/05/2022
Intruder Alarm Upgrade
Customer Service
Quality
Value
From the beginning, Future CCTV stood out from the competition as upon initial contact to discuss my options for upgrading my existing domestic intruder alarm, Gerard was prepared to come out and pay me a visit in order to fully understand my requirements and the functionality of my current system. Other alarm companies I spoke to were only prepared to do this step over the phone with the conversation revolving around installing a completely new system. As a result of his visit, Gerard was able to provide me with a number of different options at various price points depending on my budget. When it came to doing the work, Gerard communicated clearly leading up to the work being carried out and always arrived on time. He is polite, courteous, knowledgeable and a true professional delivering exactly what was agreed to a very high standard. He is willing to spend the time to explain things so that the customer understands everything they need to know. I would have no hesitation in recommending Future CCTV to deliver your security needs.
Customer in Vale of Glamorgan Posted on 11/05/2022 , work completed 06/05/2022
Excellent work provided
Customer Service
Quality
Value
Gerard arrived at precisely the agreed time and was courteous and efficient and we discussed our requirements and he recommended our best plans. He started the work and completed it as agreed, and in a timely and professional way. He is a very professional and pleasant man and does exactly what he has agreed to do, a rare thing today. We truly recommend him.
Customer in Vale of Glamorgan Posted on 27/12/2021 , work completed 20/12/2021
Good all around
Customer Service
Quality
Value
I emailed Future CCTV with initial enquiries and Gerard came around to look at what was needed and provided a quote very quickly. I had an old alarm removed, a new one installed and CCTV installed (residential property). Throughout Gerard was very easy and pleasant to deal with. Price was very fair and the work done was no inconvenience to me and all very neat. Alarm and CCTV work well and are easy to use. Absolutely nothing to complain about. I would definitely recommend Future CCTV.
Customer in Cardiff Posted on 03/01/2021 , work completed 12/11/2020
Excellent service and highly recommended!
Customer Service
Quality
Value
Gerard arrived exactly at the time agreed and explained how long it would take him to carry out the work which involved putting in a new house alarm system. Throughout the morning, he was professional and polite. Once the alarm had been fitted, he explained clearly how it operated and encouraged me to try out all the different aspects of the alarm before he left. His paper-work was smart and clear, and he even put it all in a wallet for me along with a pen! I was very impressed by the standard of his work, the professional way in which he carried it out, and I would not hesitate to recommend him! Thank you!
Customer in Cardiff Posted on 11/03/2020 , work completed 11/03/2020
Professional service - with excellent advice
Customer Service
Quality
Value
Excellent advice and service - would recommend 100% - provided a free quote - answered all my queries to ensure I got the security system right for my property. Arrived on time - fitted everything perfectly and tidied up after too. Trustworthy and honest so would not hesitate to recommend his devices to others Very happy 😃
Customer in Bro Morgannwg Posted on 25/01/2020 , work completed 03/01/2020