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Endorsed by Which? Trusted Traders

Future CCTV & Security Systems Ltd

Profile thumb future official which 300x150
5.0

20 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Bringing you the very latest in Smart Security technology.

Smart CCTV and Smart Alarm Systems you can operate and control from your mobile phone.

Upgrade and repairs to older systems.

New Installations.

Domestic, retail and Industrial.

Call or email to arrange a no obligation visit/survey.

Gerard Norman has 22 Years industry experience working on a broad array of CCTV, Intruder Alarms and Door Entry/Intercom systems.

What we do

  • Alarm and security equipment installers

    • CCTV installation
    • Access control
    • Alarm installation
    • Door entry systems
    • Security activities
  • Smart Homes

    • Home automation
    • Security
  • More Services

    • cctv
    • cctv repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
20 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Inspection and supply of alarm maintenance contract
Customer Service
Quality
Value
I contacted Gerard about taking over the maintenance contract for my house alarm. He attended when he said he would and explained everything involved in taking over the contract ie transferring cloud access from my current provider to Future CCTV. He spent quite a bit of time inspecting the system and suggested and made changes which for a small contract I thought was excellent customer service. He was courteous, and helpful at every stage of the transfer and made sure that everything was working to my satisfaction before completion I would not hesitate to recommend him.
Customer in Vale of Glamorgan Posted on 03/06/2022 , work completed 25/05/2022
Intruder Alarm Upgrade
Customer Service
Quality
Value
From the beginning, Future CCTV stood out from the competition as upon initial contact to discuss my options for upgrading my existing domestic intruder alarm, Gerard was prepared to come out and pay me a visit in order to fully understand my requirements and the functionality of my current system. Other alarm companies I spoke to were only prepared to do this step over the phone with the conversation revolving around installing a completely new system. As a result of his visit, Gerard was able to provide me with a number of different options at various price points depending on my budget. When it came to doing the work, Gerard communicated clearly leading up to the work being carried out and always arrived on time. He is polite, courteous, knowledgeable and a true professional delivering exactly what was agreed to a very high standard. He is willing to spend the time to explain things so that the customer understands everything they need to know. I would have no hesitation in recommending Future CCTV to deliver your security needs.
Customer in Vale of Glamorgan Posted on 11/05/2022 , work completed 06/05/2022
Excellent work provided
Customer Service
Quality
Value
Gerard arrived at precisely the agreed time and was courteous and efficient and we discussed our requirements and he recommended our best plans. He started the work and completed it as agreed, and in a timely and professional way. He is a very professional and pleasant man and does exactly what he has agreed to do, a rare thing today. We truly recommend him.
Customer in Vale of Glamorgan Posted on 27/12/2021 , work completed 20/12/2021
Good all around
Customer Service
Quality
Value
I emailed Future CCTV with initial enquiries and Gerard came around to look at what was needed and provided a quote very quickly. I had an old alarm removed, a new one installed and CCTV installed (residential property). Throughout Gerard was very easy and pleasant to deal with. Price was very fair and the work done was no inconvenience to me and all very neat. Alarm and CCTV work well and are easy to use. Absolutely nothing to complain about. I would definitely recommend Future CCTV.
Customer in Cardiff Posted on 03/01/2021 , work completed 12/11/2020
Excellent service and highly recommended!
Customer Service
Quality
Value
Gerard arrived exactly at the time agreed and explained how long it would take him to carry out the work which involved putting in a new house alarm system. Throughout the morning, he was professional and polite. Once the alarm had been fitted, he explained clearly how it operated and encouraged me to try out all the different aspects of the alarm before he left. His paper-work was smart and clear, and he even put it all in a wallet for me along with a pen! I was very impressed by the standard of his work, the professional way in which he carried it out, and I would not hesitate to recommend him! Thank you!
Customer in Cardiff Posted on 11/03/2020 , work completed 11/03/2020
Professional service - with excellent advice
Customer Service
Quality
Value
Excellent advice and service - would recommend 100% - provided a free quote - answered all my queries to ensure I got the security system right for my property. Arrived on time - fitted everything perfectly and tidied up after too. Trustworthy and honest so would not hesitate to recommend his devices to others Very happy 😃
Customer in Bro Morgannwg Posted on 25/01/2020 , work completed 03/01/2020
First class service
Customer Service
Quality
Value
First Future CCTV & Security Systems were our preferred contractors to upgrade our 10 year old CCTV system at our low secure hospital in Glasgow. This was completed within the agreed budget and short time-frame. The new system is light years away from the old system which it replaced - with 39 single camera's providing wider capture lens coverage of "at risk" areas and a picture clarity that has to be seen to be believed. Gerard demonstrated high levels of expertise and skills whilst quietly completing his work. Always courteous and efficient, his small team left the premises as they found it, cleaning up after themselves and filling in the wall holes left from the removed equipment. They are the most efficient and skilled contractors we've had on site in the ten years since we opened. I have no reservations in commending them to you for their high standard of work.
Customer in Glasgow City Posted on 09/09/2019 , work completed 09/09/2019
Professional and friendly service
Customer Service
Quality
Value
I had a problem with my alarm which had been fitted by another provider. Future CCTV came round the same day and resolved the problem, as well as servicing the alarm and making some helpful suggestions.
Customer in Vale of Glamorgan Posted on 23/08/2019 , work completed 23/08/2019
Excellent workmanship and service
Customer Service
Quality
Value
We had our house alarm system upgraded to "SMART" Gerard provided a thorough explanation of the system, use and benefits. He had to renew the key pad, which was a tricky thing to do without making a mess and damaging the plaster work. The old key pad had been sunk into thee plaster. He made a clean job of this and the fitting of the upgraded control box, with a limited space too work. He helped my wife and me to programme our mobile phones and was caring enough to sort out a pairing problem that evening in his family time. A great example to traders who deliver on time on budget and prepared to go the extra mile.
Customer in Vale of Glamorgan Posted on 12/04/2019 , work completed 11/04/2019
Professional with excellent aftercare
Customer Service
Quality
Value
We had an old alarm system upgraded and CCTV installed. The initial work was carried out and we were impressed on how neat and tidy the work was, even down to filling small holes where cables had been. We had a couple of issues with the new system alarming but Gerard came to the house and rectified the problem by installing some different equipment at no extra cost. Would highly recommend for anyone wanting to improve their home security.
Customer in Vale of Glamorgan Posted on 13/03/2019 , work completed 09/01/2019