Endorsed by Which?

G & R Tree Surgeons

4.9

8 Reviews

Opening Hours
Today - 08:00–16:00
  • Monday 08:00–16:00
  • Tuesday 08:00–16:00
  • Wednesday 08:00–16:00
  • Thursday 08:00–16:00
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

G & R Tree Surgeons are a family business based in North London and established in 1984.

We carry out all aspects of tree surgery, including tree pruning, felling and stump grinding to BS3998 throughout the Greater London area and Home Counties.

We have extensive knowledge on caring for trees, and the relevant expertise you need. Our operators are all fully trained and compliant with Health & Safety regulations. We offer reliable services and affordable prices.

If required: we have a Z20 access platform for hire with a qualified operator.

G & R Tree Surgeons are accredited members of ‘Safecontractor’; a recommended trader of ‘Which’; ‘Arbnet’ approved; on various other local authority approved contractor lists for Tree Surgery and an associate member of the Arboricultural Association and the Royal Forestry Society.

Please do not hesitate to get in touch, we look forward to hearing from you.

What we do

  • Tree surgeons

    • Stump grinding
    • Tree removal
    • Tree thinning
    • Tree reductions
  • More Services

    • tree pruning

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
8 reviews
Customer Service
5.0
Quality
5.0
Value
4.7
Sort by
Did not turn up!
I used this company a couple of years ago and was happy with the work carried out. I got a quote, booked and confirmed a job for work to be carried out in March 2022. Even though the price had increased for the same work completed previously, I didn’t question this as was happy with their previous work. On the day of the job, no one arrived at the agreed time and after an hour I called the office and left a message. I eventually received a call 3 and ½ hours after the agreed start time and explained that no one had arrived. I was then called back to say that someone had called in ill and an emergency job had come up and they had missed our job. They eventually said they would try and get to me around 2pm. In the end I told them not to bother as I had appointments that could not be rearranged. I did not receive any call to say about delays or any real apology, even though specific arrangements had been made to be at home on the morning of the work. It is a shame, as I was happy with the work carried out a couple of years ago and was even willing to accept a rise in price without question but I cannot recommend this company after these recent events.
Customer in Hertfordshire Posted on 29/03/2022 (Reviewer did not use service)
The trader replied (on 29/03/2022)
Thank you for your review, we appreciate all customer feedback. Unfortunately our prices have increased since 2020 due to inflation and the effects of the global pandemic. Unforeseen circumstances arose due to staff shortages in related to Covid-19. We offered you an apology and an alternative appointment for later that afternoon to which you declined. We are disappointed that we could not satisfy you on this occasion.
Worth paying a little extra to get G&R
Customer Service
Quality
Value
I cannot recommend G&R Tree Surgeons too highly. I have now used them five times. This last time it was to cut down six large Cypress trees all about 30 metres tall. G&R came equipped with exactly the right modern tools to do the job and carried it out very efficiently. No damage was caused to nearby property. The site was cleaned thoroughly before they departed. The men involved were very pleasant to deal with, and we consulted each other as the work progressed. I will always get quotations for tree work, but I will willingly pay a little bit extra to have G&R.
Mike in Greater London Posted on 12/08/2021 , work completed 10/08/2021
Fourth time used
Customer Service
Quality
Value
We have used G&R Tree Surgeons four times now. First in 2013, then 2104, 2015, and now in 2019. We have been extremely satisfied. Their quotation spells out the work to be done, and they do this meticulously. I would re-iterate what another reviewer said. When any tree surgeons arrive one should go round the garden with them and say exactly what you are expecting to be done. Then you should watch now and then, to make sure it is will be as expected, especially with any trees where special care needs to be taken of too much being taken off. With G&R one can also later request more is taken off to get the shape of tree one wants. I find that that the men from G&R are receptive to all requests and comments. When the work is finished they clear up very well. They have always been competitive, but I would now be prepared to pay slightly more, knowing the quality of their work, and the service they give.
Mike Posted on 07/11/2019 , work completed 07/11/2019
Highly recommend
Customer Service
Quality
Value
The second time I have used G & R Tree Surgeons- they are efficient, good value, get the job done and leave the place tidy. They were careful with not damaging any shrubs and fencing. Antony and James were both polite and extremely helpful. I would recommend them anytime.
Customer in Greater London Posted on 16/04/2019 , work completed 15/04/2019
Which? Local Review
Customer Service
Quality
Value
I would recommend them. Nice people to deal with and they do a very good job including clearing up. But do make sure they only cut what you want . Their intentions are good. But their idea of what will be best, may not be yours. In my experience it is not enough to just tell the men when they come. One needs to watch and maybe stand over them when there are surrounding branches one does not want touched.
nottheusualtoday Posted on 07/10/2015 , work completed 07/10/2015
Which? Local Review
Customer Service
Quality
Value
As a result of the November storm we had a tree that was rotten at the base, left in a wobbly dangerous condition. G & R Tree Surgeons promptly came out and surveyed the work and emailed a quotation the same day. They came two working days later to remove the tree. Dealing with their office was very pleasant. The work was carried out very skilfully, avoiding damage to the fence on which the tree could easily have fallen, and also the garden. All residue of the tree was thoroughly cleared up. We couldn't be more satisfied.
nottheusualtoday Posted on 08/11/2013 , work completed 08/11/2013
Which? Local Review
Customer Service
Quality
Value
At the end of January 201I I asked Richard Kemish for advice and an estimate for carrying out various items of tree pruning. He is very knowledgeable and obviously has a genuine interest in making sure that his treework is aesthetically attractive. The written estimate submitted within a couple of days was precise and business-like, with full details of his insurance cover. Although I did not engage G & R to carry out the work on this occasion, I would not hesitate to ask Richard to quote next time.
Biler Posted on 27/02/2011 , work completed 27/02/2011
Which? Local Review
Customer Service
Quality
Value
I used this company to fell about 10 trees in a neglected garden. They arrived promptly and worked quickly and carefully clearing the area, (and the neighbours garden where twigs had fallen the wrong side of the fence) leaving the garden clean and tidy. I was very pleased with their service and vfm
peter taylor Posted on 09/08/2010 , work completed 09/08/2010
Which? Local Review
Customer Service
Quality
Value
Very helpful and reasonably priced Tree Surgeons with knowledgeable staff
Robert Levene Posted on 07/05/2010 , work completed 07/05/2010