Repair of garage door
Garage Doors London Ltd supplied and installed a new Henderson up and over garage door just after we moved into our house in 1983 since when our children have grown up and produced grandchildren and the door has been opened and shut approx half a million times without any problem. Last Saturday it jammed and would not shut. Being unwilling to leave it open all night. I removed it completely and leant it against the opening to retain a measure of security. In doing so I mangled the runners and severed some cables. I contacted Garage Doors London Ltd on Monday expecting to be told we needed a new door. Having studied photos I sent him Keith said he thought he could repair and rehang the door. Today, Wednesday, his colleague Mark came and carried out the repair at a reasonable price leaving the garage clean and tidy. The door now functions like new. Both Keith and Mark are friendly, efficient and professional. I wholeheartedly recommend this company.
Customer in Greater London
Posted on 14/08/2024
, work completed 14/08/2024
Recommended
Perfect from start to finish
From initial enquiry & advice to install completion cannot be faulted - professional throughout. Fitting engineer arrived on time, explained what he was going to do and finished his work efficiently to a very high standard. The Hofmann product installed is a superior quality compared to similar cost alternatives - very happy with the price charged. Buy with confidence, you will not be disappointed.
Customer in Hertfordshire
Posted on 25/07/2024
, work completed 23/07/2024
Recommended
Great work performed quickly and by a very professional team.
Our experience with this company has been positive since we made first contact with them. At our initial discussions we were offered several options for our gates on the drive. One which we pursued was expensive, so an alternate was offered. Our requirements were listened to and accepted, the gate was ordered and installed at the agreed time. The team that installed it were prompt, polite, efficient and very professional, leaving the site spotless when they departed. All employees performed professionally and we have a great looking gate at a good price and delivered to our satisfaction.
Customer in Hertfordshire
Posted on 01/11/2023
, work completed 23/10/2023
Recommended
Electric garage door
I have requested a quote for an electric garage door, Graham and his team were really quick and flexible to arrange a survey and even recommended a different model that I originally thought of. This model suited my needs a lot better and was even cheaper than my original idea. As my renovation project encountered delays, so did the installation date. Graham was kind to keep the door in storage and was ready to have it installed within 4 days of notification. The installation was quick and clean, they have even swept up, and removed all rubbish and debris. The result looks and works great.
Customer in Hertfordshire
Posted on 19/10/2023
, work completed 03/10/2023
Recommended
Really Good.
Garage Doors London have been great to deal with, from visiting their showroom on Harpenden, to the survey on my premises and finally today, carrying out the installation. Delivery time was a week faster than quoted, the installation was carried out on the day and time booked. All rubbish was removed including the old door. The team were excellent to deal with. The Hormann door is great bit of kit. Really I can't fault the product or service. Thanks.
Customer in Hertfordshire
Posted on 12/09/2023
, work completed 12/09/2023
Recommended
Top quality products, well priced and with excellent service.
Had a new garage door installed. The survey was thorough and professional. The installation itself was a bit earlier than expected considering I ordered a bespoke colour, but that was a bonus as far as I was concerned. The installation was carried out in a timely, expert fashion and the garage was left clean and good to go. To be honest, I can't fault this business, and that's saying something as I have gotten to be quite picky as I've gotten older! All members of the team were helpful, courteous and professional at all times. And communication was good throughout. I can't recommend them highly enough.
Customer in Greater London
Posted on 05/09/2023
, work completed 05/09/2023
Recommended
Very Good Service
Garage Doors (London) Ltd gave us an excellent service from start to finish. The visit to measure up and provide a quote was smooth and efficient, and following that w visited their showroom in Harpenden to reassure ourselves that the finished product was of the right quality. Keith gave us a reassuring assessment of the door, and on that basis we decided to go ahead. The fitting was earlier than expected, and the work was finished to a very high standard. I was especially impressed that the fitters told me that the job needed a small but important finishing touch, which was completed a few days later. Very pleased with the company 'from start to finish'.
Customer in Greater London
Posted on 16/08/2023
, work completed 04/08/2023
Recommended
Great job, efficiently carried out
We had a new garage door fitted and also a new side door into which the team transferred our existing cat flap. The team arrived in good time in the morning and I was impressed with their workmanship as well as the quality of the products. No issues or problems arose and the team were diligent and polite throughout. The same was true of the pre-sales process during which we were able to discuss the various options we had given the slightly tricky nature of the previous set up we had for the garage. A pleasure to do business with.
John in Greater London
Posted on 21/07/2023
, work completed 20/07/2023
Recommended
New garage doors fitted
Excellent experience from start to finish. The process of someone coming out to measure up and then place the order was straight-forward. We then only had to wait a few weeks for the doors to be available for fitting. On the day of fitting everything went very well, the guys on site were friendly, quick and tidy. They arrived first thing, installed 4 garage doors and were gone by mid afternoon. Overall a very positive experience and the new doors look great!
Customer in Hertfordshire
Posted on 04/04/2023
, work completed 03/04/2023
Recommended
Garage Doors London
Excellent service, came out and did a survey. Gave easy options, door was fitted within in a week and toòk just over an hour. Staff friendly and efficient. Use thus supplier, you won't regret it.
Customer in Greater London
Posted on 19/01/2023
, work completed 10/01/2023
Recommended
Garage door
I would like to thank Keith and the rest of the team at garage doors. They have been excellent from the start till the end. I love my new garage door and it was fitted perfectly without any hassle. I would really recommend Keith and their team. Thanks once again.
Customer in Greater London
Posted on 30/11/2022
, work completed 22/11/2022
Recommended
Amazing customer service
I contacted Garage Doors London as our garage door had completely given up. We were desperate to get it replaced quickly and Keith and his team were so helpful from start to finish. I would highly recommend this company. They really went above and beyond to make sure we were back up and running asap and we are very happy with our new garage door.
Customer in Greater London
Posted on 18/11/2022
, work completed 14/10/2022
Recommended
Supply & fit roller garage door
Excellent professional service delivered & fitted on date stated. Friendly & helpful staff. We had a slight query they came back within a hour of contacting them sorted problem.
Customer in Hertfordshire
Posted on 15/11/2022
, work completed 02/02/2022
Recommended
Amazing service - highly recommend this company
The service started with me calling and Nigel explaining what they can do. Nigel then came on the agreed date and was really informative and knowledgeable. I could feel that I was in good hands and he gave me some great ideas. Rhys then came to fit my garage doors and he was brilliant too. He was really polite and explained exactly what he would do and how . I am a wheelchair user and he went beyond his job to help clear a pathway to the garage. Once he had fitted it he spent time with showing me how to open and then got the settings perfect for me. He was really patient and just could not do enough to help. I wish all companies worked this way. What a team and work. Thanks Rhys and Nigel
Customer in Hertfordshire
Posted on 02/11/2022
, work completed 31/10/2022
Recommended
Excellent garage door supply and installation company
Supplied and installed Hormann 2002 up and over garage door in white with new steel frame to match. Very quick and clear responses to enquiries. Door installed exactly as quoted by a highly skilled workman on 7th working day following enquiry. Very satisfied with my experience with this company.
Customer in Greater London
Posted on 28/09/2022
, work completed 28/09/2022
Recommended
Very well run, professional & honest company. Sorted out my new garage door mess by the original installer fast.
The model is Canopy Up&Over garage door manufactured by Novofern UK Ltd. The door was not installed properly by the builders a year ago but never worked properly from day one. It was difficult to open & close with a bang. It never stayed open. I had to use a stick to hold it up. I had to call a friend to help open & close the garage every time. I paid the builder for a new garage door. They subcontracted the door to a lousy installer who made a mess of the job. Builder said I was not tall enough & the door was too heavy for me to operate. ( I am 5ft 6inch 56kg & elderly) After a year without a functional garage, I found Garage Door London ltd. They have many happy customers, very well run, and quick response. They sent a surveyor to detail the repair work needed at their own expense. Their most experienced installer came. It took him 3 hrs to adjust the door, replace the mangled up cables and oil the bits. He even watched me open & close the door 3 times to make sure I can operate it easily, as I am elderly. The whole process took a week. It works like a dream, and I even get 2 weeks to settle their itemized invoice. All for a very reasonable price of £180. I would recommend this excellent company to anybody.
Customer in Greater London
Posted on 15/09/2022
, work completed 27/07/2022
Recommended
Excellent work and great result
Garage Doors (London) Ltd provided me with a front entrance door and a matching garage door on my new house, both from the Hormann range. It was a positive experience from the outset, with Garage Doors accommodating my various requirements without difficulty as the design evolved, all the time in a cheerful and friendly manner. The site installation was problem-free and the result is one to be proud of - first-class products and a first-class service.
Customer in Buckinghamshire
Posted on 12/09/2022
, work completed 12/09/2022
Recommended
Happy customers
Very pleased with our new compact roller garage door. Great service from initial survey to a small fix required after fitting, which was resolved promptly. Fitters were very professional, cleared up themselves and took away our old door. Would highly recommend.
Karen in Greater London
Posted on 17/08/2022
, work completed 12/07/2022
Recommended
Great work, well specified and professionally executed.
The team adjusted our garage door to automate the opening and closing of it. Initially they came out and assessed the art of the possible and gave us a clear option that was assessed and priced in short order. We decided to proceed, the parts ordered and the fitting promptly scheduled. The installer arrived on time and worked throughout the day, completing what is a very neat and tidy job that works perfectly. Thank you for an excellent piece of work.
Customer in Greater London
Posted on 26/07/2022
, work completed 25/07/2022
Recommended
HORMANN ELECTRIC GARAGE DOOR
I visited the Garage Doors showroom at Batford Mill Harpenden viewed the various garage doors and the working mechanisms. Service and good advice from the sales staff fully explained the various garage door options with no pressure to purchase from the saleman. Choose the Hormann electric door with a texture finish the manufactured door was delivered in the time quoted. Mark the fitter arrived exactly on time and he explained the work he was to under take. Removed the old garage door and frame work without causing any damage to the brickwork. He then installed the mechanism/track connected the power and fitted the door. Works beautifully the installation is superb which is a testament to his workmanship. Many thanks again for a quality door and great workmanship.
Customer in Hertfordshire
Posted on 16/06/2022
, work completed 14/06/2022
Recommended
Good communication and great product
We ordered a sectional garage door. It took a few months to arrive but the communication from George was clear and quick. George came over to do a quote - he was friendly and professional, as was the man who came to fit the door. Overall a really good service. The door is of high quality.
Customer in Greater London
Posted on 08/06/2022
, work completed 07/06/2022
Recommended
Speedily arranged work, completed perfectly
A follow up visit to a previous job to assess a garage door problem, arranged to fix a problem identified. Contact made and second job speedily dealt with in a professional manner
Customer in Greater London
Posted on 23/05/2022
, work completed 23/05/2022
Recommended
Excellent Service and a Quality Product
I recently purchased a manual up and over replacement garage door from Garage Doors Ltd in Harpenden. The whole process was easy from my initial contact to the site visit, quote and then placing the order. The work was completed within forty eight hours of actually finalising the order. Work on site was quick and the site was left clean. All in all I’m very pleased with the outcome.
Steve in Hertfordshire
Posted on 14/04/2022
, work completed 05/04/2022
Recommended
Call out & repair
Called them over Xmas to look at my roller garage door, they responded on 4 Jan (no one else did) and came out on 11 Jan to effect a simple repair. They warned me that the motor is not going to last and this eventually packed up 11 Feb. They came back on 15 Feb and replaced the motor. Very efficient and quick with their service.
Customer in Greater London
Posted on 17/02/2022
, work completed 15/02/2022
Recommended
A good quality door installed brilliantly.
The fitter was fantastic and appears to have done a great job - and he was cheerful and enthusiastic, which means a lot to a customer. I was very pleased with his work and with his can-do approach to getting over any difficulties in finding ways to support and set up the mechanism. I was also very grateful that he left the site spotlessly clean and had arrived for the job at the agreed time. The Hormann garage door is of beautiful quality.
Adam in Greater London
Posted on 16/12/2021
, work completed 13/12/2021
Recommended
Fabulous Service
The service at Garage Doors (London) Ltd was superb from start to finish, they were extremely thorough and helpful and the end result is something we are extremely happy with. I would not hesitate to recommend them to others.
Sue in Hertfordshire
Posted on 15/09/2021
, work completed 10/09/2021
Recommended
Replace garage door.
Our requirements for a replacement garage door was discussed with George who was very helpful and polite. The time schedule for delivery and fitting was also discussed and approved. The door fitter was very professional in manner and carried out the work to our complete satisfaction within a couple of hours. A good explanation of the procedure for locking and unlocking the garage was provided. The door appears to be of high quality and of very good value for the price charged.
Customer in Hertfordshire
Posted on 27/08/2021
, work completed 18/08/2021
Recommended
Great Quality and Professional
Garage door ordered after sound advice of what options were available to make an informed choice. Deposit paid and date set for installation. Day arrived and all went exceedingly well and as represented. Extremely pleased with fit, finish and operation. Couldn't be better.
Customer in Greater London
Posted on 26/08/2021
, work completed 25/08/2021
Recommended
High quality product, high quality installations
Fast response, good service, reasonable price Highly recommended.
Customer in Greater London
Posted on 08/07/2021
, work completed 06/07/2021
Recommended
First class
Not only is the door top quality and lives up to all our expectations, but the team who fitted it were super efficient. We barely even noticed they were there and they were done very quickly leaving a quality install behind. Garage Doors (London) Ltd have been great communicators and very helpful through every step from initial approach, to visiting the showroom, quoting, survey etc.
Nick in Buckinghamshire
Posted on 06/07/2021
, work completed 05/07/2021
Recommended
Excellent service from first call to paying invoice
Absolutely delighted with our new garage door. From first call, having door fitted to paying invoice after work completed very pleased. Staff are polite, efficient and very helpful. They were able to offer visit to give quotation without having to wait weeks. Was very impressed during first call they had got up satellite map and had indicated where my house and garage are. Chap that came to give quote was very helpful and we received the quote quickly. Excellent price and they were able to come and fit door within 10 days. Really pleased as didn't want to wait weeks. The chap that came to fit door did great job and was polite, professional and helpful. I would definitely recommend this company. Excellent customer service, excellent quality door for a very good price.
Customer in Surrey
Posted on 05/07/2021
, work completed 01/07/2021
Recommended
Honest people, great price with top quality finish and fitting
Needed to replace my garage doors and after getting a wide array of prices from builders and carpenters I tried looking at companies that specialised in garage doors. Really glad I did, as I couldn't be happier with the new doors. They are much more secure than my previous timber doors and won't need any work on my part in the years to come. Unlike other vendors in this area, Garage Doors Ltd send someone round to do a free survey and take all the measurements required so you don't have to worry about this yourself. Although I think I am reasonable at DIY I was concerned about missing something important if I were measuring this myself but with these guys, I didn't have to. If you're having a frame built to order it better be right when it comes and thanks to their survey, it was! Spoke to George before the survey, he gave practical advice on what to consider with the purchase and this was reinforced by the chap who came to do the survey. He showed us samples of the material so my wife and I could make an informed decision about colour and design rather than only looking at pictures online. When the fitters arrived they were in and out in a few short hours. Both very pleasant and professional leaving no trace of the previous doors or any mess once the job was done. Price-wise they were very competitive too which was another plus. I can't recommend this company enough - if you are in the market for garage doors trust the people that do it for a living and give these guys a go.
Paul in Greater London
Posted on 25/06/2021
, work completed 16/06/2021
Recommended
Perfect Garage Door
The whole process has been seamless. After my 4 quotes, I decided to go with Garage Doors as they are a local company and I found Keith to be genuine and knowledgeable, although they were not the cheapest. The timescales provided were exactly how the works proceeded. After the initial deposit was paid, we received an installation date after 2 weeks. The fitters turned up on time, and within 3 hours I had a new fully functioning garage door. There was no damage to the surrounding area that I could see, even though we were expecting a significant amount. The guys gave me a run through with the remotes, the manual pully, and the fixed remote on the wall. Couldn't ask for more. Worth every penny!
Customer in Greater London
Posted on 28/04/2021
, work completed 27/04/2021
Recommended
Professional Job
Excellent service from London Garage Doors- new garage roller door arrived on time and fitted with minimum of disruption. Polite fitters explained how to operate and left the area clean and tidy. Highly recommended.
Customer in Greater London
Posted on 10/03/2021
, work completed 08/03/2021
Recommended
Repalcement garage and front door
We contacted Garage Doors as we wanted to upgrade both our front and garage door as part of the refurbishment works on our town house with regards to appearance and insulation. After discussing the options with Garage Doors, a survey was completed by one of the companies fitters who talked us through all of the options following which we placed an order. The doors were supplied and fitted as arranged in one day with no issues. We were particulary impressed in the way everything was kept clean and tidy during the work with all waste materials being cleared and taken away. The quality and finish of both the garage and front doors are outstanding. We would thoroughly recommend Garage Doors to anyone wanting a quality service.
Martin in Winchmore Hill - Greater London
Posted on 05/02/2021
, work completed 03/02/2021
Recommended
Highest recommendation
Having just had a rather disastrous en-suite renovation complete the week before I was not in the mood for another home repair. However, the installation team showed up and within minutes it was clear they knew what they were doing. They had the job completed in a couple of hours and even tidied up and re-hung my bike rack - way above and beyond. I would go as far as to say this was the best, and easiest, home repair we've had done. I can't recommend them highly enough.
Customer in Greater London
Posted on 06/09/2020
, work completed 17/08/2020
Recommended
Terrible experience and very hard to deal with
Contacted Garage Doors (London) Ltd on the strength of the prior reviews. Had an initial visit from one of the fitters who measured up, upon receiving an informal quote via email I queried the details and was advised by Keith he would send 'one of his best fitters' to double check. A week later another visit from his fitter to measure up again, who at the time seemed to be knowledgeable and provide recommendations that were understandable. A revised price was sent over email, with a request for a 50% deposit payment. However, there seemed to be reluctance to provide a formal quotation or pro-forma invoice with the full work breakdown. Having made clear my understanding of the agreed work breakdown an invoice eventually was sent, though still rather fully on the detail. All the same payment was made. A month later the door has arrived from the factory and a fitter arrives on-site to install. This is where everything went totally downhill. The fitter complains that the door is too big for the opening. He has a copy of the email thread regarding the order and the detail of the work breakdown as I understood it to be (and wasn't contested at any stage prior). The whole encounter left me with little confidence with the company, trying to address the matter with their office was a nightmare and they didn't seem to care too much about the inconvenience caused. Eventually, my deposit payment was returned and doubt I will hear back from them again.
Customer in Greater London
Posted on 04/09/2020
, work completed 04/09/2020
Garage Door to Maximise Space
Keith at Garage Doors (London) Limited was a pleasure to work with. Even during 'lockdown' he came to measure up promptly, and again when we changed our minds on what we wanted, but it was no problem, and the electric roller door was fitted on time, within budget by two experienced workmen to whom nothing was too much trouble. They worked quietly and quickly, and came back to fit an edge strip to 'finish off' the work. They were extremely tidy and took away the old door. Highly recommend this company.
Stephanie in Greater London
Posted on 27/07/2020
, work completed 24/07/2020
Recommended
Install new Garage Doors
From start to finish everyone I dealt with at Garage Doors Ltd were very helpful and knowledgeable about what was required. They offered a better alternative to what I originally requested. The quality of the doors that we choose were as described. A date for the fitting was discussed and agreed. The fitters turned up when advised an were very professional. The doors are well fitted and secure. My Mum is really pleased with the final outcome. I had to send pictures to our relatives. Great company
Customer in Greater London
Posted on 16/03/2020
, work completed 13/03/2020
Recommended
Replacement of two garage doors
Excellent quality and fitting. Professional service from start to finish. We are really pleased with the superb end result
Customer in Central Bedfordshire
Posted on 28/05/2019
, work completed 16/05/2019
Recommended
Fantastic Garage Door Replacement
I am delighted with the garage door replacement. It looks fantastic! It’s been measured up and fitted to perfection, love the mirrored privacy glass, perfect colour, almost zero damage to the surrounding roughcast... I could go on. Very happy with the result!
Customer in Greater London
Posted on 01/12/2018
, work completed 30/11/2018
Recommended
Great work, fast and professional
We were looking for a proper insulated door after converting our garage into a store room. I met up with Keith and he explained all the doors available and the most suitable one. The process was quick and easy and the job was done on time. I would have no hesitation in using these guys again. The chap who installed my door was also very friendly and helpful and answered all my questions. Thank you
Customer in Greater London
Posted on 30/11/2018
, work completed 29/11/2018
Recommended
Excellent service
As part of my research for a replacement Garage door I consulted the Which? Trusted Trader website and found Garage Doors ( London ) Ltd. From start to finish my experience with them was positive and friendly. I am delighted with both the appearance and fitting of the new door and have no hesitation in recommending them.
Nowell
Posted on 13/11/2018
, work completed 13/11/2018
Recommended
Supply & installation of garage & side door
Straightforward to deal with, succinct in communication, fitters were so helpful and hands on. Delivery took a little longer than planned but very pleased with quality and service overall.
Natalia
Posted on 01/10/2018
, work completed 01/10/2018
Recommended
new door installation
new door installation. excellent service .
jf heagerty, .
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
Emergency repair to garage door following attempted break-in
Immediate response to phone call. Fitter arranged for next day and arrived on time. Damage repaired, which I had thought impossible. Reasonable quote given for new stronger door, but accepted with good grace (and no call-out charge) when I decided that replacement unnecessary. A quite excellent service in every respect.
Roger Munson
Posted on 29/03/2018
, work completed 29/03/2018
Recommended
Trustworthy family business
Supply and installation of HORMANN garage and side entrance doors
Which? Trusted Traders Consumer
Posted on 22/05/2017
, work completed 22/05/2017
Recommended
Excellent experts
Utterly superb service, especially post sales when I had an issue
Which? Trusted Traders Consumer
Posted on 22/05/2017
, work completed 22/05/2017
Recommended
Good service from quote to completion
Very straightforward to deal with. Helpful at survey. Minor delay on fitting date but a very satisfactory job.
J922466958
Posted on 08/04/2016
, work completed 08/04/2016
Recommended