Gaslec (Kent) Ltd

Spoke to Gaslec after parents had used their services. Really polite to speak to on the phone and booked me in at great time for a boiler service. Engineer who came out to do the service was really nice to meet and was done in good time! Thank you very much to Gaslec for such a great and friendly service!

This was our first time using Gaslec Kent Ltd. We are very pleased with the work carried out in a professional, timely and friendly manner. Communications have been prompt and again very friendly. Would not hesitate to recommend

Anne at the office is always prompt to answer phone, courteous , and arranged the appointments promptly considering our request. The Kitchen tap was replaced within a few days. The technician was tidy and thorough. He even returned at our request promptly to check on moisture around the copper pipes explaining it was condensation. The boiler was repaired promptly within a few days considering the winter month and we are an octogenarian couple. Both the Engineers were thorough, highly professional and left the areas clean. We had to call the heating engineer as the gas fire was not lighting. He returned promptly and showed us the technique. The cost was reasonable

We have recently used Gaslec twice for two different issues with our boiler. The service has been professional and polite on both occasions and we have been really pleased with the work. We’ve met Shawn and Deen who are both really helpful and friendly and we wouldn’t hesitate in recommending this company to anyone needing their services.

I have used Gaslec now on several occasions. I have used them for Gas safety certificates, boiler repairs and also for my own personal heating installation, replacing a defunct boiler. They turn up when they say, the prices are very reasonable, and on one occasion when it was an emergency, they were here immediately. I really cannot fault them. They are so helpful, I really would not go elsewhere. Also , as a landlord, I have dealt with some really dodgy plumbers in the past, and was sceptical at first about trying a new company, but Gaslec have restored my faith in a local company! thankyou Shawn and your team!

Have used gaslec on many occasions. Have always been able to solve the issues in a timely manner. Can hand on heart say that each of the engineers that have come out have been polite and professional at all times. Would highly recommend this company to people

My review is on behalf of my 81 year old mum. She has dementia. Personally I have used Gaslec myself, which is why on this occasion, we chose them for my mum. From the moment of the site visit to quotation and completion, I have nothing but praise for Shawn and his team. Mum was endangering herself with the existing gas fire and had started forgetting to plug in the electric radiators, leaving her with 1 oil filled radiator to heat her room. Shawn recognised this and quoted and booked the works in immediately. He gave a timeframe of 3 days to complete which it was and he had his whole team on the job to get it done! The team were gracious, respectful and very conscious of mums safety (and obviously mine) throughout the job, despite having a lot of tools and equipment in the house. Every time mum got up, they whizzed round making sure things were moved and she had a clear path way... The job itself was completed professionally with minimal disruption, even though they were in every room, under floorboards, carpets up and in and out of the front door and back doors. At some points, we had 5 vans at the property... even they were parked considerately! The team arrived when they said they would (8am), would work right through (lunch was a quick standing munch 10 minutes at most) and leave the house around 5-6pm. I feel it really important to give good feedback when you find a reliable trader and Gaslec deserve every ounce of praise

Gaslec were recommended to me as I had an emergency toilet leak. After sending photos of the problem they arrived ready to deal with it. They sorted everything. We're efficient, polite and understanding. Great work Gaslec. 👏

I had another company look at my boiler and they didn't know what was wrong with it. I contacted Gaslec and he diagnosed the problem over the phone, the parts were ordered and the repair was carried out, I'm very impressed.

Service engineer was polite, methodical & very professional. Discussed his work process before & during the service explaining why & what he was doing. Overall a very satisfactory & detailed boiler service.