Endorsed by Which?

Gavin & Wright Windows & Doors Ltd

4.9

96 Reviews

Opening Hours
Today -
  • Monday 09:15–16:00
  • Tuesday 09:15–16:00
  • Wednesday 09:15–16:00
  • Thursday 09:15–16:00
  • Friday 09:15–16:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Established since 1991 in Glasgow, Gavin & Wright Windows and Doors is a local business that specialises in installing new and replacement double and triple glazed VEKA UPVC windows.
Gavin & Wright have a showroom on Clarkson Road in Muirend, and their own factory premises at Glenwood Business Park where your new windows will be made to the correct specification before being expertly fitted by their friendly team who have more than 80 years of combined experience.
With a 97% approval rating from customers, and enjoying status as a Which Trusted Trader, you can be confident that this award-winning Independent Network member will be able to give you the high quality of service that you would expect. Key Points
* Public Showroom in Muirend
* Established since 1991
* Which Trusted Trader
* 97% Customer Satisfaction Rate

What we do

  • Glaziers

    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Composite doors
    • Door repairs
    • Fire doors
    • French doors
    • Front door
    • Patio doors
    • UPVC doors
  • Roofers

  • Building construction contractors

  • Garage door repairs and installation

  • Conservatories

  • More Services

    • misted or steamed up double glazing repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
96 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
New kitchen window
Customer Service
Quality
Value
My kitchen window is at the kitchen sink. It had 2 small hooper windows at the top. The only way to open it was to climb onto the worktop and then kneel on the draining board to reach it. In practice I opened the kitchen door instead. I contacted Gavin and Wright to get a new window fitted which I could open as I stand at the sink. I was concerned about the tiles around the sink, as the old window was removed, but Joe Wright assured me that it could be done and finished off without needing new tiles. The workmen arrived on time. They were very pleasant, fitted the new window and finished it beautifully and my tiles were not damaged. I'd definitely recommend Gavin and Wright to others.
Customer in Glasgow City Posted on 29/10/2024 , work completed 08/10/2024
The trader replied (on 30/10/2024)
Hi, Thank you so much for your kind review. Yes , your window now is much more suitable with handles being at bottom as you have to reach over your counter worktop , you can easily use your window now . Pleasure doing business with you Kind regards G&W Ltd
Quality windows and service
Customer Service
Quality
Value
We had the full set of 12 windows in our house replaced as they were over 20 years old. Joe visited to provide a quote and offer guidance on the best designs for our home, particularly to maximise the view we have from the front. The fee quoted was very competitive (we received four quotes) and they managed to reduce this a little. The work was completed within the timeframe stated, to a great quality. The workers were pleasant and professional at all times. We are delighted with the end result and notice the difference immediately.
Customer in East Renfrewshire Posted on 29/10/2024 , work completed 25/10/2024
The trader replied (on 30/10/2024)
Hi, Thanks for taking time to leave your kind review. Yes I agree, changing your window styles that you had to windows with more glass area has totally made all the difference to the excellent view you have over Glasgow. I’m very pleased your happy with the whole outcome. It’s been a pleasure working for and with you. Kind regards Joe G&W Ltd
A happy homeowner
Customer Service
Quality
Value
Had to get two windows installed quickly as new bathroom going in. A very quick response from Gavin & Wright and, despite their busy workload, they fitted us in and completed the work ahead of schedule for a fair price. Would happily use them again.
Customer in East Renfrewshire Posted on 02/09/2024 , work completed 16/08/2024
The trader replied (on 15/09/2024)
Hi Thank you for leaving your kind comments. Yes was a pleasure working for you. You done the right thing having a new bathroom window fitted before having it newly renovated. Hope all goes well for you Kind regards Joe G&W Ltd
Replacement of cloudy windows in conservatory & home
Customer Service
Quality
Value
I had a number of windows replaced & Joe (trader) was very helpful in advising on the scope of work required & what was necessary & what was not! The quote was sufficiently detailed to ensure I knew what to expect, and the work was all done within my budget & on schedule. The trader stood out in good communication, sound advice & the care he & his colleagues took during the actual work to remove & replace the windows.
Customer in Glasgow City Posted on 26/07/2024 , work completed 23/07/2024
The trader replied (on 02/08/2024)
Hi Thanks for leaving your kind review. Yes, your uPVC conservatory was looking tired with the existing double glazed units being cloudy and misted in between, once we replaced them though and cleaned all up it looked great, you’ll get plenty more years from it now. Was a great idea just to replace the glass, well done . Was a pleasure working for you Kindest regards Joe G&W Ltd
Great process, great windows
Customer Service
Quality
Value
We desperately needed 12 new windows as most of the old ones had failed. The difference now that the work is done is absolutely amazing, we are just delighted with the look and quality of them. The process with this company was very well organised. Joe came out and was able to cut to the chase about what would suit best and look best in our house. We had plenty of notice about timings of the job and they stuck to it perfectly. Eddie and Willie, the fitting team are very experienced, reassuring, pleasant and hard working. We have no hesitation in wholeheartedly recommending this company.
Customer in East Renfrewshire Posted on 24/07/2024 , work completed 17/07/2024
The trader replied (on 26/07/2024)
Hi Thank you for leaving your review and kind comments. Yes your new windows have definitely upgraded and transformed the look to your house . I had taken plenty of pics to show future clients. I will pass on your comments to the installers All very much appreciated. Thank you for your business. Kind regards Joe G&W Ltd.
Great local company.
Customer Service
Quality
Value
We had new windows throughout, and a front door fitted and it had made such a difference to our house both in the aesthetic and noise reduction. We had a fantastic experience from start to finish. Joe gave great information on the style of windows and door and we did not feel under any pressure. The fitters, Eddie and Willie are clearly very experienced. They arrived at the expected time each day and all work was carried out to a very high standard. They let us know what to expect each day and they took great care to protect all surfaces and leave the rooms in good order. I am delighted with the result and would not hesitate to recommend this local, independent company.
Customer in Glasgow City Posted on 17/07/2024 , work completed 11/07/2024
The trader replied (on 20/07/2024)
Hello, Thanks for leaving your review and kind comments. Your new energy efficient double glazed windows and composite door, I agree, have made a fantastic improvement to your home. It looks amazing! I’ll be sure to pass your comments onto the fitting team also. It’s been a pleasure working for you and with you . Kind regards Joe G&W Ltd
Amazing Service!
Customer Service
Quality
Value
We contacted Gavin & Wright to change 9 windows and have been so impressed with the quality and level of service provided. Having ‘shopped around’ for windows we were immediately impressed with Joe who had no a no nonsense approach without a high pressure sales pitch. His knowledge ensured that we picked the best windows to suit the house and the job has turned out better than we imagined it would. Joe kept us in the loop through out the whole process so we knew exactly what to expect. The fitters Eddie and Willie were great, so tidy and quick and they’ve done an amazing job of leaving a high quality finish. The windows supplied are fantastic quality and have significantly reduced noise that we can hear in the house. The job has completely transformed the appearance of our house and we are delighted with the level of service.
Customer in East Renfrewshire Council Posted on 09/07/2024 , work completed 05/07/2024
The trader replied (on 14/07/2024)
Hi Thanks for taking some time to leave such a great review. Yes , your new upvc sliding sash windows have made such a difference to the tired old casement windows you had in , they now look great ! I’ll be sure to pass your review comments onto the fitters. Very much appreciated. Kind regards Joe G&W Ltd
Great Job
Customer Service
Quality
Value
Recently had a new front door supplied & fitted by Gavin & Wright. I have used the company previously and was happy with previous work carried out. Information regarding a wide choice of door options provided. Colours, styles and glass options. Work carried out extremely well. Was raining on the day but G&W were careful to protect internal decoration during works. Highly recommend G&W for door & window replacement
Customer in East Renfrewshire Council Posted on 01/07/2024 , work completed 01/07/2024
The trader replied (on 14/07/2024)
Hi Thank you very much for leaving your kind review with us , your new composite front door looks fantastic Kind regards G&W Ltd.
10/10 - Excellent
Customer Service
Quality
Value
Gavin & Wright replaced two large bay windows and one smaller one in my semi-detached house. Joe Wright was extremely helpful and offered very useful advice during the initial survey/quote to ensure the new windows met my needs. Eddie and Willie, the workmen who fitted the windows, were friendly and efficient and did a fantastic job installing the windows in less than two days. The workmanship is of a very high quality and when I came to have the windows measured for new blinds the tradesman praised the quality of the job and wanted to know who had installed them. Joe Wright followed up afterwards to ensure I was happy, and I am. I have no hesitation in recommending Joe and his team. Thanks for the great work!
Customer in Glasgow City Posted on 27/06/2024 , work completed 31/05/2024
The trader replied (on 28/06/2024)
Hi Thank you so much for your kind review and comments , it was a pleasure working for you. Your review will be forwarded to the install team , they appreciate good feedback. Much appreciated Kindest regards G&W Ltd
Top quality window installation
Customer Service
Quality
Value
Gavin and Wright replaced 9 windows in our terraced house with top quality double glazed sliding sash windows. The workmen Eddie and Willie did a brilliant job on installing these in 2 days ahead of schedule and to budget agreed. The workmanship is very high quality and we are delighted with the appearance inside and out. Prior to installation Joe Wright who runs the company provided us with very complete explanations regarding the pros and cons of different window designs. He regularly visited during the work to make sure we were happy. We would highly recommend this company.
Customer in Glasgow City Posted on 21/06/2024 , work completed 21/06/2024
The trader replied (on 25/06/2024)
Hi Thank you so much for your kind review. Stripping out your tired old pvc tilt turn windows and on your decision having new UPVC SLIDING SASH windows fitted has completely transformed the front of your sandstone house . Looks amazing. Well done ! I’ll be sure to pass on your kind comments to the installation team Many thanks again for your business Kind regards G&W Ltd.
New windows and doors
Customer Service
Quality
Value
We had all our windows and doors replaced. All the work was carried out to a very high standard. Workers were very approachable friendly and professional. I cannot express how happy we are with the work that was done. From start to finish the whole job was done with professionalism. I would 100% recommend this company to anyone looking for new windows or doors.
Customer in South Lanarkshire Posted on 14/06/2024 , work completed 14/06/2024
The trader replied (on 19/06/2024)
Hi Thank you for your kind review Your windows and doors with Georgian look was a great idea from yourself. It’s transformed your house Thank you for your business Kind regards Joe G&W Ltd
Wouldn't go anywhere else for windows
Customer Service
Quality
Value
I have now used Gavin and Wright twice. I used them for my previous house before I moved and it was an easy decision to pick them again for the new place. Work is always completed quickly and to a high standard. The installers and Joe could also not be nicer. I have replaced all doors and windows in my new property and there is a noticeable difference with sound reduction and heat retention. I would recommend anyone to use Gavin and Wright.
Customer in Glasgow City Posted on 09/05/2024 , work completed 21/03/2024
The trader replied (on 21/05/2024)
Hi Thanks for taking time to write such a nice review. I remember yourselves as my past neighbour , fitting out your first flat before moving on. It has been a pleasure working for you on two occasions now and I’m pleased to hear your delighted again with your new windows and doors , I wish you all the best moving forward in your new property Kind regards Joe G&W Ltd
Window Replacement
Customer Service
Quality
Value
4 windows were replaced and look great. The work was done proficiently and professionally by the joiners who were pleasant and focused on our needs.
Customer in East Dunbartonshire Council Posted on 21/12/2023 , work completed 19/12/2023
The trader replied (on 05/01/2024)
Hi Thank you for taking a few minutes of your time to leave your kind review We will be sure to let the installers read over your comments Much appreciated. G&W
An Excellent Job
Customer Service
Quality
Value
First impressions were very good. No high-pressure sales and no promises of massive reductions if we signed up right away. Joe knew his stuff and was very efficient in his presentation and measuring up. We had sought various quotes and Joe’s price was competitive. Work was carried out on the agreed date. Eight windows, back door and a ‘Composite’ front door. All Rosewood finish outside and white inside. Installation took two and a half days. The fitters, Eddie and Willie, were tidy, reliable and very friendly. The only ‘snagging’ that was required was a tiny touch up to the Rosewood film on the back door but that now looks perfect as does the rest of the installation. The new doors and windows appear to be very robust, as do the opening mechanisms. The seals seem to be very effective. An excellent job done to time and price. We would have no hesitation recommending Gavin and Wright.
Customer in South Lanarkshire Posted on 20/12/2023 , work completed 13/12/2023
The trader replied (on 05/01/2024)
Hi Thank you for your kind review . Your new reversible and casement windows also your stunning front composite contemporary door look fantastic , the rosewood brown colour suits your house perfectly. You made great choices. It was a pleasure working for yourself and your wife Kind regards G&W Ltd
Highly recommend
Customer Service
Quality
Value
I highly recommend Gavin & Wright Windows. From the initial visit from Joe Wright for measuring and advice through to installation by Eddie and William everything was performed to a high standard. The guys fitted the windows perfectly to the agreed schedule and were very friendly and tidy. We're very happy with their work.
Customer in Glasgow City Posted on 15/11/2023 , work completed 08/11/2023
The trader replied (on 23/11/2023)
Hi Thank you for taking some time to leave your kind review. We will be sure to pass your kind comments onto our installers Eddie and William Thanks again for your business , it was a pleasure working with you. Kind regards G&W Ltd
High quality work and reliable workers
Customer Service
Quality
Value
I have had all my windows replaced in with double glazing by Gavin &Wright and I am extremely happy with the work done. Joe was really helpful from our first contact, he provided me with a very detailed and competitive quote for the work and explained all that it included, and tried to keep the costs down as much as possible. Joe kept in touch between then and the starting date, and the work was all carried out in less than the estimated time. Joe's team were very friendly but also professional and it was a pleasure to have them in the house. They worked hard and with minimal disturbance to me. They went above and beyond, and I am very happy with the results. When there was an issue with a tiny crack in one of the panes, they replaced it immediately at no cost to me.The windows are excellent quality and finish and they look great. I would recommend this firm highly.
Customer in East Renfrewshire Council Posted on 31/10/2023 , work completed 11/05/2023
The trader replied (on 02/11/2023)
Hi. Thank you so much for taking time to leave such a nice review . Your new sliding sash windows look fantastic and your idea to have us save the stained glass and encapsulate it in to your back rooms windows was great It was a pleasure working with and for you. Kind regards G&W Ltd.
New windows
Customer Service
Quality
Value
New veka windows installed, better than expected , both installers down to earth and couldn't have been more helpful, everything was cleaned up at the end of the day, work was first rate. Would recommend to others when looking to replace your old windows.
Customer in Renfrewshire Posted on 20/10/2023 , work completed 20/10/2023
The trader replied (on 25/10/2023)
Hi Thanks for taking a few minutes to leave your nice review , the installers are always given any feedback and are always pleased to hear positive comments. Your new windows and composite front door which you yourself picked was the perfect style for your house , it all looks fantastic. Thanks again for your business , very much appreciated.
Top Notch
Customer Service
Quality
Value
Gavin & Wright installed our windows and doors after being recommended to us. As recommendations go this has been the best. Initial contact was with Joe who was very thorough and knowledgeable not forgetting approachable. Jackie at the office responded quickly to emails which was appreciated, then came the workers, and what a pair of crackers! We honestly cannot praise this team enough. They arrived early morning as arranged, kept me in the loop at all stages, worked tirelessly and one of the best bits was that they even tidied up afterwards, bliss! The boys were fantastic in their whole approach from the get go. Their workmanship was amazing and again, we can’t praise them highly enough. Total credit to the company. After all that, we had a slight issue with our door, text Joe and before we knew it the issue was resolved. Customer service was spot on. Can’t see us ever going elsewhere, why would we when we’ve had the best!
Customer in Glasgow City Posted on 27/06/2023 , work completed 02/06/2023
The trader replied (on 29/06/2023)
Hi Thank you so much for such a lovely review . We will be sure to pass your very kind comments onto the fitting team It was a pleasure working with you and for you . You made some great choices especially opening up your lounge window into a lovely French door , it looked fantastic , well done to you making that decision. We wish you all the best moving forward . Kindest regards G&W Ltd
Great job fitting doors
Customer Service
Quality
Value
This is our second time having work carried out by Gavin & Wright and they’ve done another great job. They fitted replacement doors and windows in our old house about 20 years ago. This time we got a beautiful composite front door; French doors; and a new back door. From start to finish they were easy to deal with. They gave us good advice on colour choice, etc, prior to completing our order. Fitting was done over 2 days and there was no mess or fuss. The fitters were friendly, tidy and professional. Really happy with the service throughout on both occasions. Highly recommend this company for windows and doors.
Customer in Glasgow City Posted on 26/06/2023 , work completed 16/09/2022
The trader replied (on 27/06/2023)
Hi Thank you for your kind review I remember you very well from fitting out your first house from 20 years ago. The composite door style you have picked for your house looks great . You made a good choice . Well done It’s a pleasure working for you. Kindest regards G&W Ltd.
Frustrating
They provided a quote and agreed to go ahead with works , then radio silence, called and emailed several times with no reply.
Customer in Glasgow City Posted on 23/06/2023 (Reviewer did not use service)
The trader replied (on 26/06/2023)
Good evening Firstly, thank you for your review . I am well aware of who you are and the quotation you are writing about . I’m sorry you feel frustrated though the quotation we provided was done over the phone from pictures of your existing storm doors, this was almost 4 months ago . We did at the time reply with costings though we did not agree to go ahead with the job until we arranged a survey visit , after this you wanted us to add ice edge bevel lines to all glass panels , we could not then do at the costings agreed . Since then you have not been in touch until recently online looking to go ahead with the job. We cannot do the job at the costings supplied due to your changing of the glass detail If you would wish though to discuss this further and arrange a new costing then I would be happy to arrange this for you Kind regards G&W Ltd
Gavin and Wright window review
Customer Service
Quality
Value
We have used Gavin and Wright windows in the past as they are an excellent local business .From start to finish they have been absolutely professional keeping us informed at every stage. The team were very professional fitting the windows with excellent workmanship. We would highly recommend Gavin and Wright an excellent job for a competitive price.
Kenny in Glasgow Posted on 18/03/2023 , work completed 05/03/2023
The trader replied (on 25/03/2023)
Thank you very much for your kind review . As always it has been a pleasure working for and with you .. Kindest regards G&W Ltd
Double glazing windows door and Patio
Customer Service
Quality
Value
From start to finish Joe Wrights and his window fitters did an amazing job, the fitters were excellent no fuss no mess and really friendly, they arrived each morning on time and did a fantastic job. I have had no problems at all, so a huge thank you for your excellent service, I would highly recommend to anyone thinking of getting new double glazing.
Customer in Glasgow City Posted on 15/03/2023 , work completed 28/02/2023
The trader replied (on 25/03/2023)
Your kind review is very much appreciated , it was a pleasure working for you , your oak style windows and doors suit your building perfectly G&W Ltd
Great quality and workmanship
Customer Service
Quality
Value
We used Gavin and Wright to install sash and case windows into two bay windows recently. The quality of their product is excellent. Their fitters could not have been more helpful or experienced and did a fantastic job. The whole experience of ordering to fitting was a great example of how to engage with customers. I would not hesitate to use them again or recommend thier services.
Customer in East Renfrewshire Council Posted on 19/04/2022 , work completed 21/03/2022
The trader replied (on 25/03/2023)
Many thanks for your kind review Much appreciated. G&W Ltd
Great work - a fantastic job completed on time
Customer Service
Quality
Value
Gavin and Wright replaced all of our windows and installed a new back door. Nothing was too much trouble - from the expert advice in choosing the correct windows to keeping us updated with any delays (at the height of lockdown). The team were amazing - arriving bang on time every morning and clearing up at the end of each day. I would have no hesitation in recommending Gavin and Wright. Our windows look great and it feels like living in a new house. Thanks again Joe and team
Mary in East Renfrewshire Council Posted on 15/04/2022 , work completed 12/02/2022
The trader replied (on 25/03/2023)
Your review is very appreciated . Kind regards G&W Ltd
Excellent service
Customer Service
Quality
Value
I had a front door fitted. From first visit the service was excellent. The work was completed earlier than I expected and the men fitting the door were very pleasant and left no mess behind them.
Customer in Glasgow City Posted on 06/04/2022 , work completed 30/03/2022
The trader replied (on 25/03/2023)
Your review is very much appreciated Many thanks G&W Ltd