Endorsed by Which?

Geeks on Wheels London Ltd

5.0

98 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–14:00
  • Sunday - Closed

Organisations and Awards

Dec 2019

About

Geeks on Wheels is an Award Winning On-Site and Remote IT Support and Computer Repair Company. We have a fleet of mobile Technicians servicing the London and Sussex areas and provide UK-Wide Remote IT support from our North London office.

We offer Small Businesses ad hoc or fully managed IT Support, and busy consumers affordable onsite or remote IT support, while maintaining the highest level of customer service.

Established in 2004, Geeks on Wheels mission was to make IT simple for business and domestic users, providing high-quality technical support on-site or remotely at the lowest cost.

We offer a range of services that serve all industries from Managed Services, WiFi installations, Network installations and support, Website Design to Smart Home technology installations and virus removal.

Our engineers are all vetted, patient and always speak in plain English.

We have over 380 5-Star google reviews and we have won the PCR Best Independent Retailer Award.

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Cloud based services
    • Data backup
    • Data recovery
    • Hardware Installation
    • Laptop repair
    • Network Cabling
    • PC Repairs
    • Server support
    • Tablet repair
    • Virus and malware removal
    • Wireless networking
  • More Services

    • remote it support
    • on-site it support
    • managed it services

Customer reviews

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5.0
98 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great assistance with a persistent problem
Customer Service
Quality
Value
Sayed solved two problems for me - one relatively easy, the other intractable that had been bugging me for a long time - the inability to transfer my photos from phone to computer; Sayed unblocked this after trying various strategies - patient, persistent, successful. Thank you
Customer in East Sussex Posted on 25/04/2024 , work completed 25/04/2024
Excellent service - couldn't ask for better from Sayed at Geeks on Wheels
Customer Service
Quality
Value
I called Geeks on Wheels as I had accidentally deleted my entire inbox with over 2,000 emails in it. Sayed picked up my call and was extremely efficient, kind, knowledgeable and skilled. He also waited until all my emails had been restored before ending the call which I was extremely grateful for. The service I received from Geeks on Wheels was of the highest quality and Sayed went above and beyond. I have used Geeks on Wheels many times in the past through booking a 30 minute remote session with them and I have always received the same outstanding service and would like to thank Geeks on Wheels for their invaluable help and their generosity . Nothing is too much for them and I can't recommend them highly enough.
Customer in Greater London Posted on 04/04/2024 , work completed 04/04/2024
Exceedingly helpful and knowledgable
Customer Service
Quality
Value
Miles came this morning. He fixed our Wi-Fi, TV and digital radio. All was done swiftly, efficiently and with patient explanations. We learned a thing or two. It was delightful to have Miles here as he didn't make us feel like idiots even though we are not wiz kids in Tec. We are grateful.
Customer in Greater London Posted on 19/02/2024 , work completed 19/02/2024
Panic Over!
Customer Service
Quality
Value
Whilst working and browsing on my laptop, I received a pop-up accompanied by loud voiceover saying that my computer locked as my IP address been accessed without authorisation and my data was no compromised. It was a scam. And I panicked! But thanks to the swift help from Sahid (and his reassurances that there was no issue and both my data and computer were safe), it was panic over. The job was done at no cost as it was a simple fix and was completed in mere minutes. However the value of the peace of mind and dealing with my panic, was priceless. I can’t thank them enough for restoring my sanity and my computer safety.
Customer in Greater London Posted on 09/01/2024 , work completed 09/01/2024
Consistent support over the years
Customer Service
Quality
Value
Geeks on Wheels have been our firm's main IT support provider for the past 8 years. Without exception, whenever we have required support they have been there for us. Even more impressive, when we have an urgent outage, they seem to always find time for us - it's very impressive. Clearly the interview process is rigorous as every one of their team have a broad knowledge of every aspect of IT support; they are all polite, user friendly and professional. I would recommend GoW to anyone especially small and midsize operations.
Customer in Greater London Posted on 08/01/2024 , work completed 03/01/2024
Worthy of their reputation
Customer Service
Quality
Value
I turned to Geeks (and Folco) in desperation when the work computer (that I was taking over as my own) packed up out of the blue and the IT department at my institution gave up the ghost. Being somewhat computer illiterate, I had failed to back up some very important files and contacted Folco at Geeks on Wheels as a last resort. However, true to their reputation on the Which? site they came up trumps, not only in rescuing the files but in helping me out along the way, answering all my ignorant questions with good grace and informing me at every step. My experience was first-class. They deserve their reputation. My only complaint is that they don't have an office in the north-west that I can use as and when!
Customer in Cheshire West and Chester Posted on 07/10/2023 , work completed 25/09/2023
Great support, generous and valuable
My partner took our laptop to the Totteridge office as we couldn't start it. It seemed that the start key was 'stuck'. Falco, fixed it in no time. and didn't even charge! Many thanks.
Customer in Greater London Posted on 18/09/2023 (Reviewer did not use service)
Excellent Service by Geeks on Wheels
Customer Service
Quality
Value
Folco, a senior technician from Geeks on Wheels was absolutely fantastic. The call started on time and he explained everything I didn't understand to me clearly and in simple terms which I understood. Folco took control of my laptop and showed me where to find files which had been saved in OneDrive as I have not used OneDrive before. He also stopped adverts from popping up incessantly on my laptop. He was sensitive, patient, kind and very knowledgeable so I can't recommend Geeks on Wheels enough for a remote IT session regarding any queries you might have. He couldn't do enough for me and the hour session I had booked with Folco was worth every penny. Thank you Folco.
Customer in Greater London Posted on 13/09/2023 , work completed 13/09/2023
Excellent service
Customer Service
Quality
Value
In a remote appointment, Miles courteously and efficiently provided the solution to my laptop problem and showed me how to correct it if it happens again. He also very kindly arranged a refund of half of my hour's fee as the job only took a short time, for which I'm very grateful. I've used Geeks on Wheels several times over the years and have always been delighted with the service they provide. I highly recommend Geeks on Wheels.
Customer in Greater London Posted on 14/08/2023 , work completed 14/08/2023
Nothing Short of Briliant
Customer Service
Quality
Value
Complete tech Luddite. We had massive issues with wifi connectivity to devices. Prompt, amazing value for money, talk us through what they were doing. One hr later all devices connected and everything work faster than it ever has done. Highly recommend using them.
Edward in Greater London Posted on 21/04/2023 , work completed 21/04/2023