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Trusted Traders

Geeks on Wheels London Ltd

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5.0

38 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday 10:00–17:00
  • Sunday - Closed

Organisations and Awards

Dec 2019

About

Geeks on Wheels is an Award Winning On-Site and Remote IT support/computer repair Company. We have a fleet of mobile Technicians servicing the London and Sussex areas and provide UK-Wide Remote IT support from our North London office.

We offer small businesses and busy consumers affordable IT support while maintaining a high level of customer service.

Established in 2004, Geeks on Wheels mission was to make IT simple for business and domestic users, providing high-quality technical support on-site or remotely at the lowest cost.

We offer a list of services that serve all industries from Website Design and Network support to Smart Home technology installations and virus removal.

Our engineers are all vetted, patient and always speak in plain English.

We have also been a Checkatrade member since 2004 and recently won PCR Best Independent Retailer Award 2019.

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Cloud based services
    • Data backup
    • Data recovery
    • Hardware Installation
    • Laptop repair
    • Network Cabling
    • PC Repairs
    • Server support
    • Tablet repair
    • Virus and malware removal
    • Wireless networking
  • More Services

    • remote it support
    • on-site it support

Customer reviews

5.0
38 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Diagnosis and fix of Comples SSD problem
Customer Service
Quality
Value
Really impressed with their knowledge and capability. Very courteous and kept me informed throughout - I dealt with Csaba who was very good. I knew it would be a complex fix and I chose them based on the reviews of past difficult fixes they had done. Csaba made the initial diagnosis at my home but needed to take the laptop back to base. The call out fee was effectively waived and all work was done within the pre-agreed and reasonable fee. On returning the laptop Csaba also set it up and fixed a minor issue with my printer. They also ensured we got everything done before the Covid lockdown.
Customer in Greater London29/03/2020
Exceptional
The team were amazingly responsive, called to update me that they might come at 9.05 am (instead of 9 am....), called over the weekend up update me on status, spent additional time explaining issues which were completely separate from the reason for calling them. They were so great we gave them an additional laptop to update, which they returned the next day.
Customer in Greater London26/03/2020 (Reviewer did not use service)
Fixing Zoom On My Computer
Customer Service
Quality
Value
I was frustrated that I could not connect with Zoom properly which is important during the lock in! The person who helped me at Geeks on Wheels was very patient and friendly. I have used this service before and have recommended it to a couple of friends and will continue to do so.
Customer in Greater London26/03/2020
Friendly professional service
Customer Service
Quality
Value
My experience of both their home visit service and online support has been very good. They provide a prompt reassuring service at a sensible price. I would recommend them.
Customer in Hertfordshire12/03/2020
Heartfelt thanks to Geeks On Wheels!
Customer Service
Quality
Value
These geeks rock! Yet again they came to my rescue after I 'lost' all my emails. They restored them (and my sanity/blood pressure/workload/life expectancy) within minutes. I can't recommend Geeks on Wheels highly enough! Don't call anyone else!
Customer in Greater London12/02/2020
A great helper
Customer Service
Quality
Value
I bless the day I found Geeks on Wheels. Not only have they solved all my computer problems, both remotely and next to me, with friendliness and efficiency, unlike previous helpers, they charge only for each service they give. I am now well into my 90s, and they make using a computer a pleasure.
Customer in Greater London05/12/2019
Brilliant service!
Customer Service
Quality
Value
I have been using this company for over 10 years now and they never disappoint. They are super efficient, friendly and effective. More than anything they don't talk down to you when you ask really silly questions or make statements like "Well, I put the thing with the prongy thing in the back of the other thing but nothing happened?" Also I think I am a little in love with Anthony whom I have never met but who has such wonderful customer service skills and is unfailingly polite and helpful. I have used them for on-site support (taking stuff off the old computer and putting it on the new one, setting up the printer, scanner etc) and remote support (PC Health Checks). Don't waste your time trying to do it yourself - book a Geek!
Customer in Greater London01/12/2019
Excellent service
Customer Service
Quality
Value
My PC had slowed right down over time and "pop up" adverts were appearing with more and more frequency. Their engineer quickly diagnosed the problems and recommended replacement of the hard disk. This work was completed swiftly and at a reasonable cost. All the staff I encountered were friendly, efficient and professional. I would have no hesitation in recommending them.
Customer in Greater London22/11/2019
Amazing service, cannot recommend highly enough!
Customer Service
Quality
Value
Anthony and Bhumit have just helped my 11 year old son build his own gaming PC and have demonstrated what customer service is all about. They spent 4.5 hours showing and explaining to him how it was being built and invested time answering all of his questions. Their helpfulness was outstanding and have given my son an experience he will never forget. oh, and the pizza they had for lunch also went down really well!!! I can't high recommend Geeks on Wheels and would have no hesitation in returning for all my technology needs. These guys are amazing and should get the recognition they deserve. Thank you.
Simon20/11/2019
Fantastic service
Customer Service
Quality
Value
Very knowledgeable and friendly staff. My laptop died due to a faulty hard disk. They replaced it, saved all my files (!), reinstalled everything, threw in a few freebies, all this in record time and for a very reasonable fee. I am delighted and would recommend these guys to anyone. Brilliant people!
Catherine18/11/2019