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Trusted Traders

Geeks on Wheels London Ltd

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5.0

48 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday 10:00–17:00
  • Sunday - Closed

Organisations and Awards

Dec 2019

About

Geeks on Wheels is an Award Winning On-Site and Remote IT support/computer repair Company. We have a fleet of mobile Technicians servicing the London and Sussex areas and provide UK-Wide Remote IT support from our North London office.

We offer small businesses and busy consumers affordable IT support while maintaining a high level of customer service.

Established in 2004, Geeks on Wheels mission was to make IT simple for business and domestic users, providing high-quality technical support on-site or remotely at the lowest cost.

We offer a list of services that serve all industries from Website Design and Network support to Smart Home technology installations and virus removal.

Our engineers are all vetted, patient and always speak in plain English.

We have also been a Checkatrade member since 2004 and recently won PCR Best Independent Retailer Award 2019.

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Cloud based services
    • Data backup
    • Data recovery
    • Hardware Installation
    • Laptop repair
    • Network Cabling
    • PC Repairs
    • Server support
    • Tablet repair
    • Virus and malware removal
    • Wireless networking
  • More Services

    • remote it support
    • on-site it support

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
48 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
100% Satisfied
Customer Service
Quality
Value
The technician Csaba Ambrus attended this morning. He did all I asked him to do and more. Exactly the sort of service I needed. Highly recommended.
Customer in Greater London Posted on 14/10/2020 , work completed 14/10/2020
Excellent work producing a positive result
Customer Service
Quality
Value
Problems with my computer arose when BT upgraded my broadband package. The upgrade was successful but caused several glitches to installed computer programs that I was unable to resolve. Csaba of Home IT Support, Geeks on Wheels, came to my rescue and resolved the issues. My first impressions were positive. Csaba addressed my concerns about Covid 19 and social distancing by explaining the company's approach, the necessary precautions and the wearing of PPE. The good impressions continued. While working on my computer Csaba's professional, courteous and helpful manner ensured that I was comfortable with the amendments and changes he was making to the programs. Consequently, the visit ended with a positive result; a working computer and a satisfied customer. I would recommend Geeks on Wheels to friends and colleagues.
Customer in Greater London Posted on 24/09/2020 , work completed 16/09/2020
Well deserved 5 stars for Geeks on Wheels
Customer Service
Quality
Value
I contacted Geeks on Wheels this week as I'd lost all my contacts and calendar appointments. Remote access was the first thing I tried but after over an hour they weren't able to fix the problem so they arranged a home visit for me and without asking, they immediately refunded the cost I'd paid for the remote access booking. The home visit was today and their technician, Casaba Ambrus, arrived a little before his appointment was due. It took some time for Casaba to identify the problem but his sheer determination and skills won through in the end. This is the fourth time I've used Geeks on Wheels and without hesitation, they'll be getting another 5 star rating. The quality of the company's customer service is beyond outstanding. Casaba's understanding of IT issues, his knowledge, communication skills, courtesy and sheer professionalism is something you don't experience every day. He also clearly explained what he was doing every step of the way. Because of the excellent service I've received over several years from this company, and especially from Casaba who has dealt with IT issues I've had in the past, I will without exception, use Geeks on Wheels whenever my PC is driving me up the wall. No other company will do as far as I'm concerned. I cannot recommend Geeks on Wheels highly enough.
Customer in Greater London Posted on 24/09/2020 , work completed 24/09/2020
Installing new computer
Customer Service
Quality
Value
Great, reliable, fast, service. Had a new computer installed by Csaba. He was very efficient and helpful. He advised on the type of computer to be purchased. The old computer was removed and new one installed in 2 days. Csaba answered all the technical questions that I asked. He was also able to sort out the email issues that I had. Really good service.
Customer in Greater London Posted on 03/09/2020 , work completed 02/09/2020
A very reliable service, which I wholeheartedly recommend anyone needing help & support with IT. I have used this service several times in the past &
Customer Service
Quality
Value
A new computer was set up for me, with patiently given and extremely clear explanations about operating it - most reassuring to someone like myself who is not technologically minded. Geeks on Wheels is an efficiently run company which confirms bookings online, & obtains the customer's agreement as to the cost of the work to be undertaken. The administrative team gives a friendly response to initial phone calls , and the engineers have always been conscientious in carrying out the work, in which they clearly enjoy using their expertise.
Customer in Greater London Posted on 13/08/2020 , work completed 11/08/2020
First Choice as Computer Engineers
Customer Service
Quality
Value
First Choice. You would be extremely fortunate to find a more expert and professional team of site and remote computer engineers than Geeks on Wheels. After a disastrous and astronomically expensive experience with a local, high street computer engineer who only succeeded in losing all my data, I contacted Geeks on Wheels, who sorted me out, quite quickly. They proved excellent in all respects. Appointments are made quickly and are of two kinds: remote or personal visit, depending on the issues involved. The service is polite and professional, charged at a standard pro-rata rate, paid for when work is completed. The engineers are politeness itself and I am more than pleased at being rescued from an extremely difficult situation. Good, useful, advice too. They will be my first point of call, should I again need help or advice in this field, which undoubtedly, I will at some point.
Customer in Greater London Posted on 11/08/2020 , work completed 07/08/2020
Sound on computer gone.
Customer Service
Quality
Value
Sound on computer has stopped, requested 30 mins remote repair. Took them about 20mins to fix issue. Efficent and good value.
Customer, London Posted on 03/08/2020 , work completed 29/07/2020
Great service
Customer Service
Quality
Value
Great service. All questions and problems solved. I will continue to use Geeks on Wheels London Ltd as new issues appear.
Customer in Greater London Posted on 30/07/2020 , work completed 29/07/2020
Doesn't get any better than this !
Customer Service
Quality
Value
First class service , first class price , first class result !! So simply first class ! Look no further to get your PC fixed.
Customer in Greater London Posted on 23/07/2020 , work completed 20/07/2020
Great service
Customer Service
Quality
Value
I wish to put on record that Csaba and earlier colleagues at Geeks on Wheels have provided first class service in all respects, most recently today. I am fairly helpless when it comes to digital technology so I depend on the skills of those in whom I place my trust. Csaba and his colleagues embody professionalism at its best: the actual work, the ability to communicate and the friendliness and courtesy.
IAR Posted on 26/06/2020 , work completed 26/06/2020