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Endorsed by Which? Trusted Traders

Geeks on Wheels London Ltd

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5.0

70 Reviews

Opening Hours
Today - 10:00–17:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday 10:00–17:00
  • Sunday - Closed

Organisations and Awards

Dec 2019

About

Geeks on Wheels is an Award Winning On-Site and Remote IT support/computer repair Company. We have a fleet of mobile Technicians servicing the London and Sussex areas and provide UK-Wide Remote IT support from our North London office.

We offer small businesses and busy consumers affordable IT support while maintaining a high level of customer service.

Established in 2004, Geeks on Wheels mission was to make IT simple for business and domestic users, providing high-quality technical support on-site or remotely at the lowest cost.

We offer a list of services that serve all industries from Website Design and Network support to Smart Home technology installations and virus removal.

Our engineers are all vetted, patient and always speak in plain English.

We have also been a Checkatrade member since 2004 and recently won PCR Best Independent Retailer Award 2019.

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Cloud based services
    • Data backup
    • Data recovery
    • Hardware Installation
    • Laptop repair
    • Network Cabling
    • PC Repairs
    • Server support
    • Tablet repair
    • Virus and malware removal
    • Wireless networking
  • More Services

    • remote it support
    • on-site it support

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
70 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Friendly and knowledgeable
Customer Service
Quality
Value
Csaba arrived on time, quickly identified and fixed the problem with my laptop. He also took the time to answer my questions. I'm a bit of a technophobe but Csaba explained everything very clearly. Will definitely use again.
Customer in Greater London Posted on 12/10/2021 , work completed 27/09/2021
WiFi problem
Customer Service
Quality
Value
I needed help to eliminate possible reasons for bad wifi connection to the laptop in the same room as the router but not elsewhere. There was no definitive answer to this, but Geeks guy pretty much nailed it to the router and gave me lots of information about the nature of wifi connections generally which was very helpful and has prompted me to change the router. I have used this firm before and they would be my first port of call for any laptop issues.
Customer in Greater London Posted on 05/10/2021 , work completed 29/09/2021
Geeks to the rescue!
Customer Service
Quality
Value
We were losing our mind trying to resolve various teething problems around the set up of a new computer for my 88 year old father. Person who came from Geeks on Wheels listened to our problems, made us feel that no question was too stupid, and very quickly sorted every thing out. He had a very customer friendly attitude. Well worth the money!
Celia in Greater London Posted on 01/09/2021 , work completed 31/08/2021
The most helpful people
Customer Service
Quality
Value
I am an oldie! and not very tech-savvy. I wanted to donate some items to a charity but first had to wipe off all my personal information etc. I couldn't do this. I took the items into the Totteridge branch, the two guys were so helpful, friendly and sorted out what I wanted quickly, professionally and with a smile. Eternally grateful to them both. Would recommend
Customer in Greater London Posted on 18/08/2021 , work completed 17/08/2021
Excellent WiFi solution and service
Customer Service
Quality
Value
I called Geeks on Wheels and was given excellent advice and service from them and Csaba in particular. They came to my home for the initial consultation, which is at a reasonable price, and made various suggestions as to solutions. When agreeing on which option to take they were flexible and helpful and one always felt that they were trying to get it right, above everything else, rather than trying to just move on to the next client. Very trustworthy and one of the best experiences I've had when calling a company after an internet search.
Antony Posted on 12/08/2021 , work completed 10/08/2021
Usual reliable and prompt service
Customer Service
Quality
Value
We have used Geeks on Wheels for a number of years, and have always found them polite, helpful and prompt - vital when you are dealing with computer problems. While not technophobic, I am not an obsessive computer user, and I am broadly unfamiliar with even the simplest technical terms. I have found the Geeks staff unfailingly polite, patient and helpful. Our most recent experience was 10-08-2021. I phoned at 10:57, with a virus problem, a same-day appointment was arranged for 15:00. At 14:59 the technician arrived, and left just under an hour later with everything fixed, and an additional technical problem on my wife's laptop also dealt with. This latest example is entirely consistent with the level of service we have experienced over the years. I genuinely cannot recommend the Geeks too highly. And lest you think, as I tend to, that a review which sounds too good to be true probably is, I can assure you, as a retired minister of religion, that I am giving you my honest opinion.
Stephen in West Sussex Posted on 11/08/2021 , work completed 10/08/2021
Swift, efficient and pleasant
Customer Service
Quality
Value
As a useless digital person, I found Geeks on Wheels SO helpful. They came, identified the problem on more than one device offered solutions. I took their advice and now have a new laptop bought and installed by a very pleasant guy. Very patient and able to communicate well with a computer illiterate. Generous with advice and responded immediately to an email on a question I’d forgotten to ask. No doubt we will need them again and just happy to have found them
Customer in Greater London Posted on 04/08/2021 , work completed 04/08/2021
Really helpful
Customer Service
Quality
Value
Geeks were just what I needed to sort out my computer, they rapidly identified the issue, and tried to rectify it online, but when that proved to be impossible arranged a home visit and sorted it out quickly. No jargon but just quick helpful service, on budget and just as needed. Would not hesitate to use them again.
Reg in Hertfordshire Posted on 31/07/2021 , work completed 27/07/2021
Laptop assistance
Customer Service
Quality
Value
I had received a message that my Excel acc was suspended. I wasn't sure if it was a scam or what to do about it (I'm not too computer savvy). I called geeks because they had advised me, some months ago on a new laptop when I destroyed the screen of mine. They also transferred all the data from my old to my new laptop. Their operative was very supportive and understood my level of competence. He talked me through everything he was doing and resolved the issue quickly. He also did some "tidying up" of my laptop and explained how I could use Onedrive. Since he needs remote access to my computer I had to feel confident in him. I would definitely recommend their service and security protocol.
Customer in Greater London Posted on 30/07/2021 , work completed 28/07/2021
Internet/Wifi
Customer Service
Quality
Value
Was having difficulty with Wi-Fi. As I did not trust myself to attempt to "fix" it as I am certain I would have done more damage than good I contacted Geeks on Wheels. They were able to arrange a technician to visit in a matter of days. The technician was not only very knowledgeable but was willing and interested in trying to get me to understand. It was (and remains) clear to me that this technician was interested in helping me with the situation rather than sell me more expensive equipment. It is a great relief that this problem was not only resolved but I have found the right organisation for all my technology queries/works etc... going forward. I found the charges to be very reasonable. I unquestionably would recommend them to any of my friends/family. I would say the best service I have ever received from any third party.
Customer in Greater London Posted on 26/05/2021 , work completed 19/05/2021