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Endorsed by Which? Trusted Traders

Geeks on Wheels London Ltd

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5.0

79 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–14:00
  • Sunday - Closed

Organisations and Awards

Dec 2019

About

Geeks on Wheels is an Award Winning On-Site and Remote IT support/computer repair Company. We have a fleet of mobile Technicians servicing the London and Sussex areas and provide UK-Wide Remote IT support from our North London office.

We offer small businesses and busy consumers affordable IT support while maintaining a high level of customer service.

Established in 2004, Geeks on Wheels mission was to make IT simple for business and domestic users, providing high-quality technical support on-site or remotely at the lowest cost.

We offer a list of services that serve all industries from Website Design and Network support to Smart Home technology installations and virus removal.

Our engineers are all vetted, patient and always speak in plain English.

We have also been a Checkatrade member since 2004 and recently won PCR Best Independent Retailer Award 2019.

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Cloud based services
    • Data backup
    • Data recovery
    • Hardware Installation
    • Laptop repair
    • Network Cabling
    • PC Repairs
    • Server support
    • Tablet repair
    • Virus and malware removal
    • Wireless networking
  • More Services

    • remote it support
    • on-site it support

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
79 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Geeks on Wheels
Customer Service
Quality
Value
As usual, their engineer, like his colleagues, was fast and efficient and friendly and sorted out my problem via team viewer, explaining as he went along. I feel safe, knowing that Geeks on Wheels are there. What's more they will answer questions on the phone when appropriate, and without charge. An excellent business, and very well organised, not least when they are very busy,
Anthony in Greater London Posted on 21/01/2022 , work completed 18/01/2022
Geeks-on-Wheels
Customer Service
Quality
Value
Geeks-on-Wheels an excellent organisation. They really know what they are doing. They are fast; they are knowledgeable; they are incredibly conscientious. They provide outstanding IT support. I have used them on a number of occasions for many years now and they just keep getting better and better. Very strongly recommended.
Customer in Greater London Posted on 19/01/2022 , work completed 18/01/2022
Top Level Service
Customer Service
Quality
Value
The visit I had on 29th December was not the first time that I needed the help of Geeks On Wheels. My first impression of them the last time was fully backed up on this visit when my computer had again given me problems. Apart from keeping within a promised time-slot, the service I received was totally efficient due to the fact that GoW's technicians are knowledgeable and understanding of what can make computers work - and occasionally misbehave! Added to this, they are also understanding of customers and where problems can go wrong and politely give good advice on how to avoid problems in the future. Their pricing is totally fair as is their attitude to the customers. I will definitely use them again when/if needed and I will happily recommend them to others.
Michael in Greater London Posted on 31/12/2021 , work completed 29/12/2021
great service from a helpful technician
Customer Service
Quality
Value
William from Geeks on Wheels provided an excellent service. He resolved the issues I was experiencing with my browsers and provided me, a confirmed technophobe, with helpful guidance on how to manage my computer. Further, he ensured that I was happy with the amendments he had made and was aware of available aftercare from Geeks if the need should arise. William's efficiency, helpfulness and pleasant manner while working on my computer ensured that a potentially fraught meeting was a positive one.
Customer in Greater London Posted on 29/12/2021 , work completed 06/12/2021
I have used Geeks for many years and they have always provided an excellent service to get me up and running
Customer Service
Quality
Value
I have used Geeks for many years and they have always got me up and running quickly and efficiently .
(your username) Posted on 08/12/2021 , work completed 21/12/2006
Annual review by remote session
Customer Service
Quality
Value
I have asked Geeks on Wheels to check my PC every year for the last 10 years or so. Although disappointed that Jon had left the fold, I was delighted that Csaba Ambrus was able to pick up the mantle and quickly identify software that was compromising my hard drive. I am hoping that the malwarebytes, crystaldisk info and CCleaner will keep me and my business up and running for the next year or so. Clearing out programs and programming in daily back-up was essential, all achieved. Reassurance that my security was sufficient was also a bonus. I really appreciated the time and expertise that Csaba gave me. My only feedback would be on the booking form to notify the customer [ME!] what program software would be used to share the PC in advance. It would have saved 10 minutes of misunderstanding and confusion.
Customer in West Sussex Posted on 03/12/2021 , work completed 02/12/2021
Thorough and accurate diagnostics and rectification.
Customer Service
Quality
Value
Geeks on Wheels have always tried their level best to provide me with prompt appointments when they are needed. Their technicians deal with your IT problems as if they were there own! They attend on time, are well organised, extremely courteous and get the job done. Their costs are reasonable and always advise on the quickest, cheapest way out of a problem. It is a pleasure to know them.
Customer in Greater London Posted on 17/11/2021 , work completed 12/11/2021
Heavy recommend
Customer Service
Quality
Value
Geeks on Wheels are absolutely brilliant. Efficient, kind and terrific problem solvers. I cannot recommend them enough.
Customer in Greater London Posted on 11/11/2021 , work completed 05/11/2021
Excellent service
Customer Service
Quality
Value
This is the third time I've used Geeks on Wheels to sort out a computer problem, and again the service was first rate. Csaba, their IT technician, dealt with a possible virus problem quickly and efficiently, installed some useful software and gave me clear and helpful advice about some printer issues. The office responded promptly to my request to book a visit and kept me fully informed of arrival timings. A pleasant, professional and reasonably priced service which I can thoroughly recommend.
Customer in Greater London Posted on 04/11/2021 , work completed 02/11/2021
Friendly and knowledgeable
Customer Service
Quality
Value
Csaba arrived on time, quickly identified and fixed the problem with my laptop. He also took the time to answer my questions. I'm a bit of a technophobe but Csaba explained everything very clearly. Will definitely use again.
Customer in Greater London Posted on 12/10/2021 , work completed 27/09/2021