Geeks on Wheels London Ltd

I contacted Geeks on Wheels this week as I'd lost all my contacts and calendar appointments. Remote access was the first thing I tried but after over an hour they weren't able to fix the problem so they arranged a home visit for me and without asking, they immediately refunded the cost I'd paid for the remote access booking. The home visit was today and their technician, Casaba Ambrus, arrived a little before his appointment was due. It took some time for Casaba to identify the problem but his sheer determination and skills won through in the end. This is the fourth time I've used Geeks on Wheels and without hesitation, they'll be getting another 5 star rating. The quality of the company's customer service is beyond outstanding. Casaba's understanding of IT issues, his knowledge, communication skills, courtesy and sheer professionalism is something you don't experience every day. He also clearly explained what he was doing every step of the way. Because of the excellent service I've received over several years from this company, and especially from Casaba who has dealt with IT issues I've had in the past, I will without exception, use Geeks on Wheels whenever my PC is driving me up the wall. No other company will do as far as I'm concerned. I cannot recommend Geeks on Wheels highly enough.

Great, reliable, fast, service. Had a new computer installed by Csaba. He was very efficient and helpful. He advised on the type of computer to be purchased. The old computer was removed and new one installed in 2 days. Csaba answered all the technical questions that I asked. He was also able to sort out the email issues that I had. Really good service.

A new computer was set up for me, with patiently given and extremely clear explanations about operating it - most reassuring to someone like myself who is not technologically minded. Geeks on Wheels is an efficiently run company which confirms bookings online, & obtains the customer's agreement as to the cost of the work to be undertaken. The administrative team gives a friendly response to initial phone calls , and the engineers have always been conscientious in carrying out the work, in which they clearly enjoy using their expertise.

First Choice. You would be extremely fortunate to find a more expert and professional team of site and remote computer engineers than Geeks on Wheels. After a disastrous and astronomically expensive experience with a local, high street computer engineer who only succeeded in losing all my data, I contacted Geeks on Wheels, who sorted me out, quite quickly. They proved excellent in all respects. Appointments are made quickly and are of two kinds: remote or personal visit, depending on the issues involved. The service is polite and professional, charged at a standard pro-rata rate, paid for when work is completed. The engineers are politeness itself and I am more than pleased at being rescued from an extremely difficult situation. Good, useful, advice too. They will be my first point of call, should I again need help or advice in this field, which undoubtedly, I will at some point.

Great service. All questions and problems solved. I will continue to use Geeks on Wheels London Ltd as new issues appear.

First class service , first class price , first class result !! So simply first class ! Look no further to get your PC fixed.

I wish to put on record that Csaba and earlier colleagues at Geeks on Wheels have provided first class service in all respects, most recently today. I am fairly helpless when it comes to digital technology so I depend on the skills of those in whom I place my trust. Csaba and his colleagues embody professionalism at its best: the actual work, the ability to communicate and the friendliness and courtesy.

My MacBook Pro screen stopped working. It appeared to be an issue with the backlight. I took it to Anthony at Geeks on Wheels. He explained that he had seen this on another MacBook Pro last month and he felt that it could be a manufacturing issue and suggested that I contact Apple even though it was out of warranty. I spoke to Apple and he was right. Apple fixed the screen in less than a week. Anthony could have just taken the MacBook Pro in for repair and charged me £500+ for a new screen. I’ve used Geeks on Wheels before and I will certainly use them again. They provide honest advice which is so important. Thank you.

Really impressed with their knowledge and capability. Very courteous and kept me informed throughout - I dealt with Csaba who was very good. I knew it would be a complex fix and I chose them based on the reviews of past difficult fixes they had done. Csaba made the initial diagnosis at my home but needed to take the laptop back to base. The call out fee was effectively waived and all work was done within the pre-agreed and reasonable fee. On returning the laptop Csaba also set it up and fixed a minor issue with my printer. They also ensured we got everything done before the Covid lockdown.