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GJP Flooring Ltd

4.8

176 Reviews

Organisations and Awards

Oct 2019

About

GJP Floor Sanding is a local family run company supplying floor sanding services to domestic and commercial customer across Brighton, Hove and Sussex. Our Floor Sanding Professionals have consistently maintained high standards of service and workmanship for over a decade, making GJP Floor Sanding a flooring contractor you can trust.

Thanks to our 30-plus years of combined experience, our experienced flooring specialists can tackle all floor sanding projects including repair and restoration jobs. We can repair/restore even the most damaged wood floors to their former glory, even those floors that have damaged by damp, dry and wet rot and more.

While some organizations make their bottom line their goal, we at GJP Floor Sanding always make our customers our top priority. Our qualified and fully-trained floor sanders work hard to leave you with an finish that not just only value to your home, but also generates an appealing and welcoming space.

What we do

  • Flooring services

    • Floor laying
    • Wood flooring installation
  • Interior designers

  • More Services

    • floor sanding
    • floor restoration
    • gap filling
    • staining

Customer reviews

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4.8
176 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
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Floor now looks like a new floor!
Customer Service
Quality
Value
Whole service was great! Glyn kept in contact to book the job in and talked me through what they would do to my flat floors. Luke and Sam did an AMAZING job. The floor was badly marked from being used as a holiday let and it now looks like new. Was really impressed with what could be done. Highly recommmend!!!
Customer in Brighton and Hove Posted on 14/11/2023 , work completed 10/11/2023
Refurbishment of walnut parquet flooring
Customer Service
Quality
Value
It seemed an impossible task to return our old parquet walnut flooring to its original glory. There were missing wooden tiles, uneven surfaces and a brass dividing floor runner through the middle of the space. However the results were beyond our expectations. The GJP fitters were polite, hard working with a can do attitude. The care they took and the attention to detailing made the finished floor a triumph.
Customer in Surrey Posted on 12/11/2023 , work completed 04/11/2023
Really great floor sanding
Customer Service
Quality
Value
Genuinely impressive. The floor sanders were very knowledgeable, and provided great advice. The quality of their work, and the final finish, was fantastic.
Customer in Greater London Posted on 26/10/2023 , work completed 25/10/2023
Sanding and finishing engineered oak flooring
Customer Service
Quality
Value
I highly recommend GJP Flooring. Glyn was immediately impressive by phoning me to discuss my plans and help guide me towards options for the best outcome. His quote was highly competitive but his communication was determinative. The work was undertaken by Luke and Sam and in the run up to the job Luke was in touch with me several times so he could arrange it so the work caused minimal disruption and could fit around children coming home from school early. The finish itself is transformative and he and Sam have achieved a great outcome: far better than we thought could be possible. I wouldn’t hesitate to use them again, or to recommend them to others.
Customer in Surrey Posted on 13/10/2023 , work completed 06/10/2023
Restoration of original wooden floors
Customer Service
Quality
Value
Highly recommend GJP flooring. Very professional team from start to finish! Resorted my floorboards in two of my bedrooms so quickly. I am over the moon with the results and will only use this company in the future. Thanks again for such a great job!
Customer in Brighton and Hove Posted on 15/09/2023 , work completed 30/08/2023
Resanding lounge and hall flooring
Customer Service
Quality
Value
From quotation to completion of the job, GJP were excellent. We’re absolutely delighted with the work they’ve done resanding and restoring our floors. The colour and finish of our oak boards is even better than when they were first laid. We wouldn’t hesitate to recommend them.
Customer in Hampshire Posted on 13/06/2023 , work completed 08/06/2023
Very happy - again!
Customer Service
Quality
Value
This is my second time using this company. Extremely happy with every aspect of this job. Total pros, great value for money, helpful, pleasant, tidy, polite and quick. Can’t fault them.
Customer in Brighton and Hove Posted on 09/06/2023 , work completed 08/06/2023
Floors transformed
Customer Service
Quality
Value
We had very tired original floor boards that brought the look and feel of the property down. I was going to carpet but decided to get quotes to have the floor boards sanded and refurbished. I spoke with Glyn at GJP flooring. I was sold right away, not because he did a sales job on me but because he was polite, professional and I felt I wanted to do business with him. I felt no obligation to accept the quote, it was the highest (not by much) but I felt confident in Glyn. On the day of the work the 2 man team arrived at 8am, they were brilliant, very professional and I am quite amazed at how hard they worked. They finished at 5pm. They did 2 double bedrooms and joining hallway. This included sanding back the horribly painted and stained floors and then 3 coats of varnish. A lot to achieve in 1 day. I cannot begin to express how amazing the floor now is, they guys ensured absolute perfection was achieved and they exceeded our expectations. The place looks unbelievable! It was spotless too because the clean up everything. Just WOW! The price was fair, comparable to high quality carpet to be fitted. However, this is way better. If you are thinking about getting your flooring renovated, dont hesitate. I highly recommend GJP flooring. Thank some much guys, you did an amazing job and we love it. We want you back to do the stairs now :)
Customer in Surrey Posted on 02/06/2023 , work completed 24/05/2023
Great customer service and professional work
Customer Service
Quality
Value
Glyn was extremely professional and made sure I understood clearly the work that had to be carried out. The work exceeded my expectations and my floors look great
Customer in Brighton and Hove Posted on 22/05/2023 , work completed 03/04/2023
Terrible experience
Customer Service
Quality
Value
We had a terrible experience with GJP Flooring and would strongly recommend avoiding them. We had several issues: A failure to identify a serious woodworm infestation meant that we had to redo their work and pay for additional remedial work to correct their mistakes. They claim their terms and conditions state that the client is responsible for identifying and treating any woodworm before work commences. They do not say this. They have also told us they are not in the business of treating woodworm so have no expertise in this area. Although they may not be experts, it seems reasonable to expect a company that restores wooden floors to be able to identify a serious woodworm infestation and make the customer aware of it. GJP uses sub-contractors. The team that undertook our work asked how much GJP were charging and told us they could offer a much better price for future work if we contacted them directly. This also means the customer service is bad because GJP try to pass responsibility onto their sub-contractor. The quality of workmanship was poor. Rather than replacing damaged boards with long sections of reclaimed boards, they used multiple small offcuts. The sanding and lacquering work was also uneven and badly done. Overall, a very bad experience.
Customer in Greater London Posted on 09/05/2023 , work completed 22/07/2022
A Which? Trusted Traders staff member replied on behalf of the trader (on 19/05/2023)
We are genuinely disheartened to learn that your experience with GJP Floor Sanding fell short of your expectations. We value your feedback and are grateful for the opportunity to respond to the points raised. On the issue of woodworm infestation, it's very important to clarify our terms and conditions, which explicitly state that clients are tasked with the identification and treatment of any pre-existing woodworm issues before we begin our services. As outlined in point 17 of these terms, we strongly recommend that clients engage professional pest control services to look over and treat potential woodworm infestations. While we appreciate your perspective, as a floor sanding company, our expertise is squarely centred on the restoration of wooden floors. The identification of concealed or latent woodworm infestations requires a level of expertise outside our speciality, resting firmly in the domain of pest control professionals. Regarding our use of subcontractors, we would like to highlight that subcontracting is a widespread and accepted practice across many industries, including ours. We want you to know that our subcontractors are of the highest professional standard. We maintain a collaborative approach, wherein we and our subcontractors share the responsibility for delivering a top-tier service. We are sorry, but we've already taken steps to fix this situation with the team involved. Regarding your comments on workmanship and our use of offcuts, I want you to know that this is a well-established approach in our industry. It's a conscientious balance of cost-effectiveness, preservation of the floor's original integrity, and the environmental consideration of minimising waste. We're sorry if we didn't meet your expectations on this occasion. Your feedback is invaluable and will contribute to the continual refinement of our practices. Our commitment to delivering our work with care, skill, and professionalism is unwavering. Your feedback plays an instrumental role in helping us to maintain our high standards and improve wherever necessary. Our primary objective is customer satisfaction and it's unfortunate that we did not fulfil this for you. It's our sincere hope to have the chance to redeem your faith in our services in the future. Kindest regards, The GJP Floor Sanding Team