Global Windows

Third time we have used Global. All the work was carried out speedily, on time and professionally from start to finish and could not be faulted. A special mention for Michael in Sales, Joe for overseeing the work, Ian and Aaron, (fitters), Craig (plastering) and Steve (electrician) who all worked tirelessly throughout. Global must be proud to have such great people working for them. Everyone arrived on time as promised and left the place tidy afterwards.

From the initial consultation about our front door and the help with choosing which to have fitted, to the finished job, everyone involved was very helpful and knowledgeable. The door is very strong and draughtproof, and the quality is first class. We are very pleased we chose this firm and highly recommend them.

Unlike other window companies I approached Global Windows were able to visit me very soon after my initial enquiry. Very quickly on their first visit they showed a thorough knowledge of their business and identified just what we wanted during discussions. We made an appointment at the first meeting for the installation date which was about 16 weeks later. This installation took place on the date agreed and the work was professional throughout.

We had two quotes for replacing our third floor bedroom window. The first company said we’d need scaffolding even though we have a decent sized balcony below the window on the second floor. Global’s quote was similar to the other company but they said we wouldn’t need scaffolding. It was a no brainer, therefore, to accept their quote, which we duly did. It was only after the surveyor visited to take exact measurements & photos & after signing the contract that, a week or so later, they then changed their mind and said we’d need to pay an additional £300 for scaffolding! It was, apparently, a health & safety risk & requirement. They wouldn’t budge or help us to meet this cost. We had to proceed as time was pressing on before bad winter weather. They completed the job this morning. Workmen were great & job completed quickly & to good standard. However the workmen never used the scaffolding erected on the balcony (didn’t bring in a ladder to access the scaffolding), apart from climbing out of the new window to seal & clean. It was basically all done from inside. So, although they may have made a genuine mistake here, next time we have any window quotes I would get it in writing about the scaffolding first. Indeed, it would be better if all Global’s sales persons have an understanding of the same health & safety requirements as their surveyors.

Competitive price, no pressure at all unlike other companies. Kept fully up to date with courtesy calls and emails. Customer service is excellent. Window fitters Sean and Andy were fabulous. Clean, tidy and friendly but also worked their socks off. Had a little issue with the patio door but sorted this straight away and is now perfect. Would highly recommend. Very satisfied with all aspects from quote to finish.

Ordered replacement windows last December after they had successfully replaced the glass orangery roof with a warm roof. Very considerately done as my wife was being treated for cancer at the time. They were a natural choice for the window replacement. The quote was acceptable and we were due to have the work done Earl in March. However, my wife was very ill and I had to call them the night before to ask to move the date forward. I was apprehensive of their response but it was not an issue, they put it on hold until I was ready. The installation has now been completed and I am very happy with the finished product. The installers were very professional and friendly. Whenever I have contacted Global they too have been friendly and efficient and a pleasure to deal with. Well done all of you at Global. The orangery roof to is excellent.

Can not fault this company for all their help in replacing our polycarbonate roof with a Guardian warm roof. From start to finish the work was carried out in a professional manner, always on time, clean and tidy workers can not praise Simon and Mick enough also Joe for all his help.

Really disappointed with Global Windows, It took two attempts to fit the Bifold and French doors. DPM missing on the first attempt and holes under bifold, Replacement of rendering is still ongoing the third attempt coming soon, peddle dash stuck on with silicone on the second attempt, patio tile smashed, rubbish left and unfinished work, we have been blamed for various issues and then asked to pay more money before final fixes have been made. quoted - 2day job - now two weeks later four visits and no finish line in sight.

These guys are superb. Andy and Sean are brilliant at their jobs. No mess, everything tidy, very efficient. The quality of the windows second to none. Trevor who initially visited to quote us knows his stuff, no sales pressure. One of the window frames had a slight flaw which I didn't even notice. Andy the fitter pointed it out to me and had insisted on replacing it. Obviously these lads of perfectionists. I would wholly recommend using this company to anybody reading this. I have even recommended them to a friend around the corner who has already agreed an install date. 👍🏼👍🏼👍🏼

Excellent service provided from start to finish. Very professional and helpful staff. I have used Globe windows before many years back.. they were professional and still maintains the highest professionalism now! I would defiantly recommend them to all.