Endorsed by Which?

Global Windows

4.9

231 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020

About

Established for over 25 years, at Global Windows we are a local, friendly, family run business that have a reputation for quality, reliability and excellent customer service from initial contact to the finished product.

At our head office and showroom in Handsworth, Sheffield, South Yorkshire we provide you with quality windows, doors, orangeries, conservatories and more. All of our products feature high quality double glazing for security and warmth. We treat every home as individually as the owner and we invite you to visit us and meet our friendly, welcoming team and see our showroom in Handsworth, Sheffield. Here you will get a real feel for our full range of quality products.

We provide you with a 10 year guarantee on the majority of our products and also a 10 year insurance backed guarantee.

We offer a no obligation, free quotation with no pressure sales. Just quality service, products and expert customer service every time.

What we do

  • Double glazing

    • Double glazing installation
  • Conservatories

    • Conservatory glass heat reduction film
    • Conservatory Roof replacement
    • Sun Lounge
    • Hardwood conservatories and orangeries
  • Doors

    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
    • Timber doors
    • UPVC doors
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
    • Aluminium Windows
    • Double glazed units
    • Replacement window services and repairs
  • Roofers

    • Conservatory roof conversions
    • Tiled conservatory roofs
    • Roof and skylights
    • Rubber roofing (EPDM)
    • Flat roofing
    • GRP roofer
  • Garage door repairs and installation

  • More Services

    • flush sash
    • timber alternatives
    • roof lanterns
    • flat roof

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
231 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Personal Customer Service is what stands you apart
Customer Service
Quality
Value
Trevor, thanks, superb service. My husband and I came into the showroom back in July just simply to view the colour of composite doors. You were most helpful, giving us your time and some great advice even though you knew we weren’t going to buy from you as we were from Manchester and just browsing for colours. Just as we were leaving I said to my husband “what a lovely man, Mum’s had some quotes for her double glazing but I wasn’t impressed with the customer service I got when presented with the quotes, let me ask him if he can come over?" You came over met my dad while my mum was in hospital and his words “ what a great man “. You took the time to get to know our needs and offered some great advice on the window openers and also gave me the assurance that my parents would be in good hands given their circumstances and nothing would be a problem for installation. Deal done. Since then communication has been great and you gave me so many reassurances during this difficult time as you knew I couldn’t get across to Sheffield to help my parents. The windows are now in. You came on the morning of installation to make my parents feel at ease and even called me to let me know you were there. The boss ( my mum ) is really pleased. The Installation guys were great. It does all go back to that day that we walked in and you gave us your time. My profession is Sales Trainer. I train sales people the skills for selling. So many can take a few tips from you.
Customer in South Yorkshire Posted on 06/11/2020 , work completed 18/07/2020
The trader replied (on 24/11/2020)
Dear Customer, thank you ever so much for your detailed feedback. I will be certain to pass this on to everyone who was involved with your parents project, especially Trevor who will be extremely happy with your comments. Thank you for recommending our services to your parents after meeting Trevor and we hope you have managed to get your door sorted as well :) many thanks again from all the team at Global Windows :) Take care.
Fantastic from start to finish.
Customer Service
Quality
Value
Global were fantastic, start to finish. We viewed products in the showroom, got a quote and booked immediately. The customer service was fantastic and we were kept in the loop throughout regarding start dates / times etc. The fitters were prompt / tidy / courteous and craftsmanship was fantastic. I would highly recommend Global and will be using them again for a conservatory. Great company, great communication, great products and great craftsmanship. Thank you once again.
Customer in Derbyshire Posted on 28/10/2020 , work completed 16/09/2020
The trader replied (on 23/11/2020)
Dear customer, thanks for taking the time to leave your review. We look forward to hearing from you for your conservatory in the future :) thanks again for choosing Global Windows and look forward to working with you again soon :)
Excellent quality product
Customer Service
Quality
Value
Global were recommended to us and whilst I was aware they were not the cheapest, we had decided on the Guardian Warm Roof for our conservatory and we had seen the quality of work at our friend’s home. I appreciated being kept informed every step of the way by the project manager – which includes a final ‘snagging’ appointment to ensure that we were happy with everything. Building regulation approval is obtained on your behalf and the structure is insured for 10 years. We are thrilled with the end result, a bright and warm conservatory that we can now use all year round.
Customer in South Yorkshire Posted on 27/10/2020 , work completed 10/09/2020
The trader replied (on 20/11/2020)
Dear Customer, thank you for your feedback. We are delighted to hear how happy you are with the project we did for you and the service you received. Enjoy using your conservatory again :) many thanks from all the Global Windows team :)
A new large bay window
Customer Service
Quality
Value
Outstanding from start to finish. I cannot praise Andy and Shaun enough. On time, in atrocious weather, that fortunately improved. Superb fitting of the window, cleaning up, knowledge and friendliness and helpfulness. How wonderful they were.
Customer in South Yorkshire Posted on 11/10/2020 , work completed 08/10/2020
The trader replied (on 19/10/2020)
Dear Customer, thanks for your review. I will be sure to pass on your comments to your installers Andy & Shaun. They will be very happy to hear your kind words regarding their work and attitude. Thank you again for choosing Global Windows :) Take care.
A quality service
Customer Service
Quality
Value
Global were recommended to us by several friends and I fully understand why. Their service is excellent from initial planning through to final ‘snagging’. They are not the cheapest but they deliver quality and are worth every penny. They keep you fully informed of the schedule, they are punctual, cheerful and hardworking. The attention to detail is excellent and they leave everything tidy on completion. We will definitely use this company again.
Customer in South Yorkshire Posted on 02/10/2020 , work completed 30/09/2020
The trader replied (on 19/10/2020)
Dear Customer, thank you for your detailed feedback :) it is great to hear you were recommended and that you will using us again after your experience. I will pass on your comments to everyone involved in your project :) thanks again from everyone at Global Windows
Globe windows simply the best
Customer Service
Quality
Value
Had 2 large bedroom windows and patio doors fitted. Patio doors needed walls chopping and some plaster work. Two men arrived and worked very hard, professionally and politely. Cannot fault them or the work they have done. Windows a massive improvement on the old ones. The patio door recommended by the company looks fabulous.
Customer in South Yorkshire Posted on 19/09/2020 , work completed 16/09/2020
The trader replied (on 16/10/2020)
Dear Customer, thanks for your review :) we are delighted that you have given us 5 stars across the board and how much of an improvement your new windows and patio door have given you. Have a great weekend :) Global Windows
Composite door installation
Customer Service
Quality
Value
We returned to Global Windows as we had previously experienced their excellent workmanship, customer service & competitive pricing. We were delighted to find their standards have remained as high as ever.
Customer in South Yorkshire Posted on 18/09/2020 , work completed 11/09/2020
The trader replied (on 30/09/2020)
Dear Customer, thank you for your review and also returning to us again for your home improvement needs. We are glad to hear that you found our standards are still what we as a company expect them to be. Have a good rest of your week. Many thanks from everyone at Global Windows :)
New windows and doors
Customer Service
Quality
Value
From the initial conversation with Global, to the consultation, actual fitting and follow up service, they were spot on at every step. Everyone we dealt with was professional, courteous and helpful. Although Global weren't the cheapest quote we received, they came highly recommended and we knew that it would be worth the extra money for their services, particularly as our old windows were challenging to remove due to the rendering. We'd particularly like to praise Mick and Nigel, the fitters, who were fantastic and a genuine pleasure to have around for 4 days!
Customer in South Yorkshire Posted on 19/08/2020 , work completed 28/07/2020
The trader replied (on 17/09/2020)
Dear Customer, thank you for leaving us your feedback. We pride ourselves on our level of service and we are delighted to hear this showed. I will be sure to pass on your comments to all the team and relevant people who were involved with your project. We thank you again for using Global Windows and you know where we are if you ever need us in the future. Take care from all the team :) Global Windows
New Windows by Global
Customer Service
Quality
Value
We were recommended Global Windows by a friend back in February so we visited their showrooms at Handsworth. From the moment we walked in you could tell they were a very professional company. We were shown all their products and a date was arranged to measure up and give us a quote. That was all sorted a week later, everything was clearly explained and a competitive price was given. Then Covid kicked in! Throughout the shut down we were kept informed of what was happening, and once things were opened up again our work was completed. I can’t fault Global, all appointments were kept to, on time, all paperwork was sent through and the windows fitted without any hassle or mess. The two fitters who came were quality tradesmen. I would recommend them to anyone. Top Quality.
Customer in South Yorkshire Posted on 05/08/2020 , work completed 01/07/2020
The trader replied (on 21/08/2020)
Dear customer, many thanks for leaving your detailed review. We are delighted that you were recommended and that on your visit to see us our professionalism showed from beginning to end. We are really happy to hear how satisfied you are with the service despite the complications of lockdown and COVID-19. Thank you ever so much for saying you will recommend us to anyone so don't forget to use our recommend a friend scheme to earn yourself up to £100 as a thank you. Take care and look after yourself. Thanks again from all the team at Global Windows :)
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Excellent work
Customer Service
Quality
Value
Replacement new external door. Arrived on time, efficient and courteous throughout. Cleaned up. Extremely satisfied
Customer in South Yorkshire Posted on 20/07/2020 , work completed 24/06/2020
The trader replied (on 21/08/2020)
Dear Customer, we are happy to hear the replacement door installation was to your satisfaction. Thank you for taking the time to leave us your feedback. Thanks again :) Global Windows