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Trusted Traders

GLOW Electric Heat LTD

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4.8

8 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday 08:00–18:00

About

GLOW Electric Heat, supplies and installs high quality electric heating systems, and electric storage heaters, as well as instant hot water systems, across the UK.

Our electric heating system and storage heaters, come with an unrivalled 25 year guarantee, and our instant hot water system has a 10 year guarantee.

We remove gas boilers, oil tanks, and all old radiators pipework as required, and replace with efficient and energy saving electric heating systems.

We hold all the required UK certification for electrical and plumbing services.

We'd be happy to chat with you anytime on the phone and discuss your exact requirements.

We offer a free home survey, so we can assess whats required and leave you with a competitive and accurate quote on the day.

What we do

  • Heating contractors

  • More Services

    • electric heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
8 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Old terraced house, now lovely and warm
Customer Service
Quality
Value
I recently moved into a terraced property after my divorce, which had old style storage heaters that were ugly and which cost me a small fortune to run. The heat that they did emit was either too hot or too cold, and I had little control over my heating. I looked at few companies and got quotes, and decided upon GLOW, because they were not pushy and estimated costs over the phone/email initially, and then came over a did a free survey when I was ready. The surveyor, was straightforward and helpful, and didn't push me to make a decision, he set my mind at ease, and explained everything in simple terms. We agreed on what I considered a very reasonable price (I‘d had quotes that were much higher for pretty well the same system) The GLOW install team left the house clean and tidy and programmed my heaters for me, according to my lifestyle. On the day of installation, GLOW surprised me and gave me a free wifi hub system which controls the heaters via an app, so I can now run the heaters easily from my mobile phone (it’s actually very simple to use, which is a good job as I’m rubbish with technology!!!) I now have a lovely warm house, with 4 new German engineered electric heaters, plus a 25 year guarantee. I've now asked GLOW to come back soon and add another heater on the landing, and they are also upgrading my consumer unit too at the same time as its old I have no hesitation whatsoever in recommending GLOW, they are great guys and can be trusted
Customer in Northamptonshire Posted on 11/02/2021 , work completed 05/02/2021
GLOW - Great heaters
Customer Service
Quality
Value
We live in an all electric house, and the old style storage heaters we had weren’t performing as they should and we had little control of the temperature or the amount of heat supplied, so we did a web search and found GLOW so we asked them to come over and conduct their free survey. The engineer measured up all our rooms, checked the insulation of the property, and looked at our electric supply and consumer unit (which proved to be a bit complicated as it was 3 phase and we were also on on economy 7) and then advised us which heaters were required for each room. Glow offered us a very reasonable fully inclusive price, which included removing and discarding all the old heaters, updating our electric consumer unit, and installing the new electric storage heaters and setting up all the digital thermostats in each room. They also advised us and helped us to move away from Economy 7 onto a flat rate (as this saves us money on our bills) All the team at GLOW, Simon the engineer and the lads that installed the heaters, were friendly, helpful and polite. They were also clean and tidy, and both myself and my husband are very happy with the quality of the heaters and the service that we received from GLOW. We now have modern, stylish and elegant electric heaters a very warm house! You get what you pay for we believe, and the 25 year guarantee gives us peace of mind for many years ahead. I’m very comfortable and very happy to personally recommend GLOW to anyone
Customer in Lincolnshire Posted on 09/02/2021 , work completed 14/10/2020
The trader replied (on 11/02/2021)
Thank you for your kind review Shirley, we are very happy to have been able to sort our the issues and make you the house warm. It was a very long day 8am-10pm for our install team...but they said to say a hugh thank you for your kindness and hospitality....they were spoilt with cups of teas, bacon sandwiches and even pizza later on....how kind of you, thank you again :)
Endorsement reference
Customer Service
Quality
Value
Had electric heating about 6 months ago, very happy
Which? Trusted Traders Consumer Posted on 05/02/2021 , work completed 05/02/2021
Endorsement Reference - Very Thorough
Customer Service
Quality
Value
central heating, delighted.
Which? Trusted Traders Consumer Posted on 21/01/2021 , work completed 20/01/2021
Endorsement Reference - A product and company to be recommended
Customer Service
Quality
Value
I had a five radiator system installed in our house. From the date of my order (7th October) I was kept in touch of the progress of the order by the local agent. The original estimate of delivery from the German manufacturer was 6 to 8 weeks. In fact the installation was carried out in just over four weeks. The date of 10th November was agreed for installation. The engineers (2) arrived on time and completed the installation by approximately 2.30 the same day. Both engineers were friendly, knowledgeable and as it transpired very professional. I was particularly struck by the way they went about their work, even the awkward installation, pulling up carpets and removing floorboards, was carried out without fuss or bother. Reinstatement was completed so you were unable to tell what they had just done. Absolutely brilliant. I have no hesitation in recommending this company for anyone considering electric heating systems.
Which? Trusted Traders Consumer Posted on 19/11/2020 , work completed 10/11/2020
The trader replied (on 09/02/2021)
Thank you for your kind reply. We really do appreciate that you've taken the time to write this review for which? and we are very happy we could help you. If you have additional needs in the future in regard to electric heating and hot water systems, or general electrical work, we'd be most happy to help out again. Warm regards, GLOW Electric Heat- The Electric Heat Experts
Endorsement Reference - Glowing reference
Customer Service
Quality
Value
Replacements for two night store heaters, modification of electrical circuit and installation of additional power point
D M Walker, Endorsement Reference Posted on 12/11/2020 , work completed 11/09/2020
The trader replied (on 18/11/2020)
Dear Mrs Walker, Thank you for your kind reply, and "Glowing" reference (we need you in our marketing department!) We really do appreciate that you've taken the time to write this review for which? and we are very happy we could help you. If you have additional needs in the future in regard to electric heating and hot water systems, we'd be most happy to help out again. Warm regards, GLOW Electric Heat
Endorsement Reference - Good professional service
Customer Service
Quality
Value
After enquiry about electric heaters I was contacted and an appointment made for a survey and quote. The Salesperson arrived - COVID-19 guidelines followed at all times. I got clear concise information about the heaters and a quite initially for 5 ( I think) at that time it was more than I wanted to pay so had a requote for 3 heaters. I decided to go ahead. Deposit paid. Kept informed regularly about progress and given an installation date. Two installers very professional, friendly and left my house clean and tidy. Contacted after installation to check all ok. Excellent customer service. When ready will definitely have the company back to install 2 more heaters.
Mawford, Endorsement Reference Posted on 12/11/2020 , work completed 26/08/2020
The trader replied (on 18/11/2020)
Dear Cheryl, Thank you for your kind reply, and the comment of "Excellent Professional service" We really do appreciate that you've taken the time to write this review for which? and we are very happy that we could help you. I am very pleased to hear that both our salesperson and our engineers were following COVID-19 guidelines and keeping us all safe - this is drilled into everyone at GLOW and is of the utmost importance as our clients are in general, of an older demographic age group. I will let our engineers know that they were "very professional, friendly and left my house clean and tidy" and thank you for this comment, as it is really important to us to know that this happening. We train our engineers to treat our clients homes like their own homes and so we are pleased to hear that this was the case. When you are ready for the next 2 heaters, we will be happy to assist you, and endeavour to deliver the same excellent customer service. Warm regards GLOW Electric Heat
Endorsement Reference - Go With Glow
Customer Service
Quality
Value
The work carried out was to a high standard. All old heaters and debris were removed by the fitters who were polite and helpful throughout the fitting.
Mrs J Robinson, Endorsement Reference Posted on 12/11/2020 , work completed 22/05/2020
The trader replied (on 18/11/2020)
Dear Mrs Robinson, Thank you for your kind reply, and reference "Go with Glow" "reference. We really do appreciate that you've taken the time to write this review for which? and we are really happy that we could help you. It was great to hear that you thought that "the work carried out was to a high standard" and that "all old heaters and debris were removed by the fitters who were polite and helpful throughout" We do fully support and train our engineers and also incentivise them to ensure that our customers receive, the very best customer experience, so I will pass this on and praise to our engineers for their efforts. If you have additional needs in the future in regard to electric heating and hot water systems, we'd be most happy to help out again. Warm regards, GLOW Electric Heat