GLOW Electric Heat LTD

Had quotes from other companies, but this was the best we felt. Spoke with Bobby throughout and the electricians were excellent, they worked so hard at getting it finished. I would highly recommend Glow Electric Heat to anyone else.

The representative from Glow, Bobby, was very clear in his explanation of the product that Glow offered, did his survey of the property and the needs for each area, and then produced a possible plan and costings. The plan was acceptable to us, but what made us decide to move forward and sign a contract was the statement that Bobby made, which was “This is the price we offer, we will not change this by coming up with “deals”, so if it is fine with you, the customer, we can move ahead”. No idea of “sweeteners” which often accompany this type of presentation. It was also made clear what electrical work we as customers needed to do before installation so that the radiators could be fixed in the position we required. From then on, Glow kept us informed of progress, the installation date, confirmation of the contract, etc and checked that there were no concerns. The Installation itself was completed by 2 Engineers from Glow, Jamie and Clive, who were excellent in all respects, checking with us at every stage that the installation was as we requested, explaining clearly the operational usage of the radiators once installed. The rigour they showed was admirable, in ensuring the radiators were fitted correctly, but also in the systematic and thorough checking of the whole electrical system in the property and giving advice as to any improvements needed. In our opinion, Glow has provided an excellent service, we would thoroughly and without reservation recommend their service/products.

We had 5 GLOW electric radiators, with Wi-Fi and a hot water system... happy with everything. The lads were polite and cleaned up after themselves. Happy with the price too... lower than the competition, 5 stars.

Having had dealings with approved traders like GLOW before, I contacted GLOW primarily as they were a Which? Trusted Trader and their reviews appeared to be very good. From the very beginning and throughout, Simon in the office, and Nick and Lee the electricians were professional and quick to reply. Once we'd agreed on everything the heaters were fitted within 2 weeks, which was much quicker than I’d expected and really appreciated as the tenants in my flat are both retired and having a warm flat quickly was important. Both myself and my tenants are happy with the new heaters, the quality of the workmanship, and I’m impressed with how tidy the flat was left afterwards. A job well done - I am happy to recommend GLOW as a Trusted Trader.

Quick delivery and quick install (3 weeks from order) Had 3 companies in and liked GLOW’s products and found them easy to deal with. Heaters look smart and are easy to programme. We opted for the WIFI / app feature which I’d definitely recommend. We also had the OSO hot water system, to replace our immersion tank. We now had mains pressure hot water too. Happy to recommend GLOW as a company you can trust.

Very pleased with the workmanship, cleaned up after work completed and very tidy installation. The Electric heaters installed looked great and working very well.

Easy from start to finish, the engineers were clean and tidy, the heaters were cost effective versus other companies, and they are great looking German style electric heaters. They also fixed the long standing issues with my hot water cylinder too for free, whilst they were here, I highly recommend GLOW, a good experience, I'm happy with everything and certainly recommend them.

No hard sell, and the heaters were installed very quickly from order (in just over 2 weeks) and we were informed of progress all the way. The GLOW electric heaters we’ve just had installed yesterday, are fast to warm up, and look very elegant. The install team on the day were polite, efficient and very clean and tidy and bought their own vacuum cleaner! GLOW programmed all the heaters for us on the day, but I have subsequently learned that it’s very easy to re-programme them ourselves. We looked at several other companies, but I am pleased that we went with GLOW, they ticked all the boxes. The whole process was straightforward, and enjoyable from start to finish I am very happy to recommend GLOW to others, as a trusted and honest company to deal with, I would definitely use GLOW again...in fact we are now considering an instant hot water system.

I recently moved into a terraced property after my divorce, which had old style storage heaters that were ugly and which cost me a small fortune to run. The heat that they did emit was either too hot or too cold, and I had little control over my heating. I looked at few companies and got quotes, and decided upon GLOW, because they were not pushy and estimated costs over the phone/email initially, and then came over a did a free survey when I was ready. The surveyor, was straightforward and helpful, and didn't push me to make a decision, he set my mind at ease, and explained everything in simple terms. We agreed on what I considered a very reasonable price (I‘d had quotes that were much higher for pretty well the same system) The GLOW install team left the house clean and tidy and programmed my heaters for me, according to my lifestyle. On the day of installation, GLOW surprised me and gave me a free wifi hub system which controls the heaters via an app, so I can now run the heaters easily from my mobile phone (it’s actually very simple to use, which is a good job as I’m rubbish with technology!!!) I now have a lovely warm house, with 4 new German engineered electric heaters, plus a 25 year guarantee. I've now asked GLOW to come back soon and add another heater on the landing, and they are also upgrading my consumer unit too at the same time as its old I have no hesitation whatsoever in recommending GLOW, they are great guys and can be trusted

We live in an all electric house, and the old style storage heaters we had weren’t performing as they should and we had little control of the temperature or the amount of heat supplied, so we did a web search and found GLOW so we asked them to come over and conduct their free survey. The engineer measured up all our rooms, checked the insulation of the property, and looked at our electric supply and consumer unit (which proved to be a bit complicated as it was 3 phase and we were also on on economy 7) and then advised us which heaters were required for each room. Glow offered us a very reasonable fully inclusive price, which included removing and discarding all the old heaters, updating our electric consumer unit, and installing the new electric storage heaters and setting up all the digital thermostats in each room. They also advised us and helped us to move away from Economy 7 onto a flat rate (as this saves us money on our bills) All the team at GLOW, Simon the engineer and the lads that installed the heaters, were friendly, helpful and polite. They were also clean and tidy, and both myself and my husband are very happy with the quality of the heaters and the service that we received from GLOW. We now have modern, stylish and elegant electric heaters a very warm house! You get what you pay for we believe, and the 25 year guarantee gives us peace of mind for many years ahead. I’m very comfortable and very happy to personally recommend GLOW to anyone