GLOW Electric Heat LTD

A friendly and professional company, GLOW gave us good advice from the start and with no pressure selling. Removal of gas central heating and replacement with seven heaters, power shower, hot water system and upgraded electrics was completed in four days. Special thanks to Simon for managing the whole process and to Dave the electrician for his professional installation. A great company to deal with, we one hundred percent recommend. Some companies in this industry have a very bad reputation, so we were pleased to find a Which Trusted Trader to upgrade our home.

We went to Glow for a new hot water system as we had used the company before and liked not only the service we received from them but the straightforward way they work. The new Sunamp unit which was recommended to us by Simon is neat and takes up so little room in our cupboard that for the first time I have space in my airing cupboard. It looks attractive and we now have hot water literally 'on tap', something we didn't have before. From the ordering process to the fitting was hassle free and organised. The fitting team arrived when they said they would, were courteous and cleaned and tidied up afterwards. Another satisfactory job from Glow and we highly recommend this company, and their products.

Glow were very helpful from start to finish - we were left with no hot water as both our boiler and immersion heater stopped working almost simultaneously and accommodated an early installation of our new Sunamp Water Heater. We were a bit unlucky as the timer and fuse box had faults (both manufacturers' faults) but returned next day to fix these at no cost to us - twice.

I needed two old panel heaters replacing, an electric radiator installing in the living room and an old huge emersion heater replacing in my first floor flat. Even though I live in a county not listed in the company’s overview they were still able to visit and talk me through options. They even recommended a cheaper hot water system more appropriate to my needs than the one listed in their brochure. No hard sell and a quote for work came within two days of visit. This was considerably cheaper and a much more pleasant experience than I had had with Fischer. Regular email contact and so accommodating as I had to liaise with the management company of my building regarding permission for work to be undertaken. The work was completed over two days by two different specialist sub contractors: radiator installation then hot water system. The lads were wonderful, explained the work clearly. They were very hard working and efficient. On completion, everything was cleared and cleaned up. The new systems were clearly explained and tested. I received a follow up email and phone call from GLOW and genuinely know that if I need any help in the future that they will honour their word. I definitely recommend this company and their competitively priced high end, energy efficient products.