Green Flag

Thank you Green Flag ... everything was very professional, polite and speedy. I'm very happy with the service I received

Unfortunately this was the first time I needed to use mayday (green flag) and it wasn’t a nice experience. We were separated from our car and caravan after 13hrs of waiting for assistance and travelling home. The communications from green flag were misleading, inaccurate and unreliable, the text messages were also totally pointless as they never related to my breakdown, and the updates from staff kept telling me my vehicles were in Rotherham when all along they were in Leicester! They didn’t even know where they were. It took 4 days before I got my vehicles back. Not impressed.

I called on Sunday but in view of the fact that my local garage wouldn’t be open, I asked for the technician to attend on Monday. I was given a time slot of 9.00am - 11.00am. Technician messaged at 8.40 and was here by 9.00. Got the car going and emailed his report. Excellent, no nonsense service

After breaking down in my father's car on the M18/M1 slip road, with a trailer on, I was relieved to hear my dad had breakdown insurance with Green Flag. I called and spoke to lady who was calm and collected. She took all the details and said someone would be with me within the hour. They were actually there with me in much less than an hour and loaded the vehicle straight away to get off the motorway to safety. Once parked at a safe point, the recovery driver ascertained that the vehicle wasn't fixable at the tissue and father's authorisation to recover to my final destination from the control centre. 5 minutes later we were en- route back to Manchester where my dad had arranged for it to be fixed and for me to get back home. The driver of the recovery truck was courteous, friendly and professional throughout and in General, Green Flag made what was a really stressful event into a manageable one. Very pleased with the service I received and will ensure I renew my own breakdown insurance with Green Flag.

Very happy, was quick and got onto the issue straight away. Diagnostics was right. Van all fixed now. New starter motor

Very happy with the service provided by Greenflag. Our engine coolant pump stopped working. We were only 20 mins from the destination. We were advised the repair cannot be fixed roadside, but it was possible to get to the destination when engine was completely cool. It was late and I needed to feed three children (4yr old twins and 5mth baby) and get them to sleep. The following day we were picked up and taken home from Yorkshire to Warwick. Car is now waiting to be repaired in the garage. Thank you. You saved my family.

I was extremely satisfied with the service I received. The friendly mechanic attended promptly and whilst dealing with the fault gave lots of useful tips.

We have used Green Flag breakdown services for years and always found them reliable and friendly. So much better than the main big company who let us down very badly and cost more to join as well.

Professional, helpful and even followed me for a few miles to check all was good . Offered good advice and very friendly in a difficult position as we were down a lane in the middle of nowhere in the pouring rain

After a recent caravan tyre blowout on the M5 at 4.30am it was a terrifying experience. I immediately called Green Flag and because of the circumstances, the jumped into action. The service was impeccable. I was contacted regularly, with updates on progress. The mechanic arrived in under an hour and got straight to work. It only took about 15 minutes to fit the spare wheel by a very knowledgeable man, not an easy task when your back is facing speeding traffic. Even the day after the incident Green Flag pertains called me to make sure I was OK, what a lovely personal touch. To summarise, I could not be happier, from the first phone call to getting back on the road was brilliant. Thank you Green Flag, to everyone involved in my rescue, I can't thank you all enough. Its a lovely feeling to know your back is covered when you need it most.

I stupidly put petrol into a diesel car ,I contacted Paula at Green flag how told me of my options, she then arranged for a company to come and drain my tank who also supplied me with enough fuel to get to the nearest fuel station all round good service.

Tadhg was absolutely fantastic, arrived promptly and called beforehand. We were in a rush and he completely understood the situation and had us at a nearby garage in no time. Absolutely fantastic service, made a very stressful situation slightly less stressful and we still arrived at my partners RAF graduation before the gates closed. Couldn't have asked for anything more

Having never broken down before it was overall a great experience, the tech was very prompt, extremely friendly, and the communication from him was above and beyond expectations. Overall a very professional helpful technician with great timing.

Although the mechanic arrived after the time notified by me in a text message he was very pleasant, helpful and cooperative. He was also very courteous. He tried to fix the problem but confirmed the clutch had broken. He was very cooperative when parking the car at the garage.

Fitter arrived earlier than expected which was great job completed quick and efficiently.excellent service from phone call to job being completed no complaints at all

Excellent service technician. Brilliant and no complaints. The repair was a dead battery driver, then had one fitted. Recommend Green Flag, fair prices and good service.

After calling Green Flag I found that the recovery service came out to me so quickly and they were so efficient and caring I found all this amazing absolutely excellent service.

A good standard of work but unfortunately the work to rectify the fault could not be completed at the roadside or at home, a second recovery to our usual local garage was necessary.

Struggled out of Glastonbury 24 late in the day. Stopped briefly but could start the engine and stop nearly became a lay-over. Remembering my Green Flag app I logged the call and tracked the Tecnician from his prior job to me. I had confirmed my location with What-three-words as I did not recognise my location. Suffice to say the Glastonbury gremlins were bannished by Dave’s magic box of tricks and the battery and alternator were now functioning after a “ jump start electrically “ How Odd!

Green flag came out to help me when brakes failed on my car. The technician was great, loaded car onto trailer at my home and took it to my chosen garage. I felt most assured that the car had been taken care of and the clerk on phone and technician were both friendly and helpful. The time schedule was less than three hours as my car was at home and not stranded on road side. I would refer Green flag to any motorist what ever age. Also Green flag is affordable at £62 a year for the 'Rescue plus,' which can be found on their website.

Was on way for lunch on a Sunday with my wife and 98 year old disabled Mother in Law when I suffered a punctured tyre. Using the green flag app Robert the operative arrived within 45 minutes and completed a puncture repair in 30 minutes. My experience can simply be described as Quick Efficient Courteous.

The price I feel is very acceptable for the service I require. which covers most things that a driver would be comfortable with.

I had to wait from 10.00 until 18.00 for the trader to arrive due to a mix-up on with my address details, which resulted in my request being cancelled twice. When the trader finally arrived he was very helpful and got me mobile very quickly

From making my initial call to the operative arriving and fixing my problem it took 15 minutes. Outstanding service.

I had a flat battery at an airport car park and contacted Green Flag via the app. Having been told I would be attended to within 1 hour, the technician arrived after 10 minutes. I was telephoned to advise of his arrival and I was back on the road within 15 minutes, after the technician had performed various checks. Overall an excellent quick service which was exactly what I needed after a plane journey.