Endorsed by Which?

Greenables Ltd

5.0

42 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

If you are looking for eco-friendly heating in the Essex area, contact Greenables today. We are a small business based in Sible Hedingham offering green heating and renewables at affordable prices.

We take pride in our high levels of customer service and work with clients in a range of industries including homeowners, self-builders, developers and architects.

We can install, repair and service domestic and commercial biomass boilers, Solar thermal, heat pumps, Stoves and Underfloor heating throughout Essex and Suffolk.

Accreditations

MCS
HETAS non domestic servicing
RECC
APHC

We offer deposits protection and workmanship warranty with Quality mark protection on all installs.

What we do

  • Renewable energy

    • Air source heat pumps
    • Biomass
    • Home energy analysis
  • Fireplace and stove installers

    • Log burners
    • Wood burning stoves
  • More Services

    • thermal solar installation
    • stove
    • log burners
    • underfloor heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
42 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Established and reliable biomass boiler maintenance company
Customer Service
Quality
Value
I have been using Greenables for a number of years and have found Gary and his team to be professional, helpful and quick to respond. They do my annual RHI/HETAS approved service every year and send out replacement parts for next day delivery when required. Highly recommend.
Customer in Hertfordshire Posted on 14/02/2024 , work completed 29/12/2023
Excellent service
Customer Service
Quality
Value
Our pellet boiler has been serviced and maintained by Gary for 3 years. We now purchase pellets from Greenables. I have been very impressed with the knowledge and ability to solve inherited problems with the original installation of our biomass boiler which was not installed by Gary. With his assistance the boiler works as it should. Today we had an issue with the flue overheating, after 3 attempts to fix the problem using the manual for guidance I realised it required an engineer. I called Gary at 9am, he was with us at 10.30 ish and a new sensor was fitted tested and the boiler was fine tuned by 12.30. What a fantastic response and proffesional repair. It was fortunate that Gary was finishing a job nearby which helped but even so, impressive. The icing on the cake so to speak, the invoice arrives with a 50% discount for being a loyal customer. I cannot overstate the proffessional service Greenables offer us and have no hesitation in awarding maximum stars. Thank you Gary and the team.
Customer in Suffolk Posted on 20/11/2023 , work completed 20/11/2023
Excellent company
Customer Service
Quality
Value
All our dealings with the team at Greenables have been excellent. We have no problem recommending their work
Customer in Essex Posted on 20/09/2023 , work completed 19/09/2023
Great Problem Solving
Customer Service
Quality
Value
After 18 months battling with an unstable boiler and a useless local company we found Greenables. Gary was mega helpful, always ringing back, and he then traveled out of his patch to sort out our boiler in one day. Top attitude & service.
Customer in Leicestershire Posted on 19/09/2023 , work completed 11/09/2023
Fantastic team at Greenables
Customer Service
Quality
Value
I’ve had a garden building installed at the bottom of my garden and decided to have a wood burning stove installed. I found the process from start to finish really easy. Starting with dealing with Marie in the office, to installation with the on site team. Greenables provided and installed the stove, hearth and flue system. Gary and Chris worked quickly and efficiently, keeping the work space very clean and tidy. I’m so pleased with the wood burner and can’t waiting for the cold evenings to roll in. I would definitely recommend Greenables.
Customer in Essex Posted on 07/09/2023 , work completed 28/04/2023
Solar Thermal Panels - Ask someone else - not recommended - over 8 months since their visit and still waiting for a quote!
Contacted the company in January 2023 looking for a repair/replacement of a damaged solar thermal panel. Representatives visited the house, to see the damaged panel on 31st January and asked me to supply further details of the system which I did by email. There then followed a series of email exchanges with me trying to get a quote from them. Trader has never been clear about what would be required including at one stage saying the whole solar system would need to be replace - just because of 1 broken solar thermal panel? This was queried by me and no explanation was really provided by the company - saying ‘the supplier recommended everything was replaced’? Nevertheless in March they said it would take up to 6 weeks to provide a quote. It’s now September and despite several chasers being sent it has not provided a response or quote from the company.
Customer in Essex Posted on 04/09/2023 (Reviewer did not use service)
The trader replied (on 20/09/2023)
Good morning We have found an issue with quotes being sent out. They have been going to the customers spam. We have now started following up with an email if we have not heard from the customer. We are very sorry for the inconvenience it has caused you.
Gary and his team.
Customer Service
Quality
Value
I have now used this company to look after our biomass central heating system for more than seven years. Members of the team have been involved in both routine servicing and emergency work and when an urgent response has been required, action has been impressive. As a recent example, the heat store plumbing developed a leak over the weekend. This was first noticed at 8.00 am on Sunday. I phoned Gary at 9.30 am and the plumber was on site midday on Monday. The faulty valve connection was replaced within the hour. I have no hesitation in recommending Gary and his team.
Customer in Suffolk Posted on 26/04/2023 , work completed 26/04/2023
Fantastic
Customer Service
Quality
Value
We have used many times for our biomass boiler. Work has always been done quickly and efficiently. Cannot recommend highly enough.
Customer in Essex Posted on 23/04/2023 , work completed 21/04/2023
Rescued
Customer Service
Quality
Value
Ross and mate did an excellent job sorting our complicated heating/hot water system, installing a new element and valve for the thermal store. On time, efficient, friendly, effective
Customer in Suffolk Posted on 24/03/2023 , work completed 10/03/2023
Biomass Boiler Service
Customer Service
Quality
Value
After six or seven years with another company they ceased offering biomass servicing We were very fortunate to find Greenables as a replacement Gary arrived on Monday for our first annual service of our Biotech boiler by Greenables and immediately impressed He did a very thorough job - including aspects such as emptying the pellet hopper and sweeping the flue, that were not done during our previous services. He also left the site even cleaner and tidier than when he arrived and disposed of the ash onto our flower beds as requested And all for a very reasonable price especially given his personable manner and overall quality of service.
Customer in Suffolk Posted on 17/02/2023 , work completed 13/02/2023