Greenables Ltd

Contacted the company in January 2023 looking for a repair/replacement of a damaged solar thermal panel. Representatives visited the house, to see the damaged panel on 31st January and asked me to supply further details of the system which I did by email. There then followed a series of email exchanges with me trying to get a quote from them. Trader has never been clear about what would be required including at one stage saying the whole solar system would need to be replace - just because of 1 broken solar thermal panel? This was queried by me and no explanation was really provided by the company - saying ‘the supplier recommended everything was replaced’? Nevertheless in March they said it would take up to 6 weeks to provide a quote. It’s now September and despite several chasers being sent it has not provided a response or quote from the company.

I have now used this company to look after our biomass central heating system for more than seven years. Members of the team have been involved in both routine servicing and emergency work and when an urgent response has been required, action has been impressive. As a recent example, the heat store plumbing developed a leak over the weekend. This was first noticed at 8.00 am on Sunday. I phoned Gary at 9.30 am and the plumber was on site midday on Monday. The faulty valve connection was replaced within the hour. I have no hesitation in recommending Gary and his team.

We have used many times for our biomass boiler. Work has always been done quickly and efficiently. Cannot recommend highly enough.

Ross and mate did an excellent job sorting our complicated heating/hot water system, installing a new element and valve for the thermal store. On time, efficient, friendly, effective

After six or seven years with another company they ceased offering biomass servicing We were very fortunate to find Greenables as a replacement Gary arrived on Monday for our first annual service of our Biotech boiler by Greenables and immediately impressed He did a very thorough job - including aspects such as emptying the pellet hopper and sweeping the flue, that were not done during our previous services. He also left the site even cleaner and tidier than when he arrived and disposed of the ash onto our flower beds as requested And all for a very reasonable price especially given his personable manner and overall quality of service.

I only leave reviews if I get exceptional service. Gary has looked after our machine for many years and we are very grateful and appreciate his knowledge, professionalism and efficiency.

Initially came to do a full service on my solar panels system and had to come back the following week to replace the expansion vessel. Both were very professional and polite. I was working from my home office during both visits, they were very unobtrusive so I was able to carry on as normal, taking meetings etc. Service was easy to book, I recommend getting them booked in early as they're very busy.

New pellet boiler fitted. Efficient, helpful and highly professional. A first class job in all aspects.

Gary has been looking after our biomass red compact 35 for 6 years His knowledge is both excellent and extensive Our boiler is somewhat sensitive and can be a bit temperamental at times, when it is playing up I've called Gary who invariably knows exactly what the issue is and how to tell me to fix it! His servicing is efficient, tidy and reliable always leaving the boiler & area cleaner than it was! Gary's advice on preventative measures and set up to get the most out of the system is also extensive and spot on I have no hesitation in both continuing to use Greenables and recommend their Services.

Always carried out work efficiently and knows the boiler very well. Given good advice and fixed any issues quickly.