Endorsed by Which?

Greenables Ltd

5.0

47 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Looking for eco-friendly heating solutions in Essex? Greenables is your local partner based in Halstead.

Our skilled team specialise in a range of renewable heating technologies, including biomass boilers, solar thermal and heat pumps.
Customer Satisfaction: We prioritise excellent customer service, ensuring a seamless experience from initial consultation to final installation.

Industry Accreditations: We are proud to be accredited by MCS, HETAS (non-domestic servicing), RECC, and APHC.

Our Services:

Biomass boilers, heat pump, solar thermal and stove installations, servicing and maintenance.
Non domestic HETAS biomass boiler servicing.
Wood fuel pellet and firewood delivery
Loyalty discounts when you purchase a biomass boiler service and pellets together.

Our wood fuel is EN1PLUSA1 and ready to burn

What we do

  • Renewable energy

    • Air source heat pumps
    • Biomass
    • Home energy analysis
  • Fireplace and stove installers

    • Log burners
    • Wood burning stoves
  • More Services

    • thermal solar installation
    • stove
    • log burners
    • underfloor heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
47 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Biomass boiler
Customer Service
Quality
Value
Gary is a godsend. He has maintained after our wood pellet boiler for years. We just don’t have any problems with it and it keeps the place very warm. When it does play up we contact Gary and if he can’t resolve it over the phone he is there as quick as a flash to fix it. An excellent trader
Peter in Suffolk Posted on 28/08/2021 , work completed 21/08/2021
A Highly Recommended Service
Customer Service
Quality
Value
This was the latest in a series of annual service visits carried out by Greenables for our Janfire wood-pellet boiler. The team were polite, friendly, and punctual. They did a thorough job, leaving everything clean and tidy afterwards. They took the time for a helpful discussion on technical points relating to the boiler, on wood-pellets as a fuel, and on the current situation regarding renewable energy. We would not hesitate to recommend Greenables to others.
Richard in Essex Posted on 26/07/2021 , work completed 06/07/2021
Excellent & knowledgeable service.
Customer Service
Quality
Value
Gary has looked after our wood pellet boiler for several years, and he has given us first-rate service. He engages with us about any problems and is knowledgeable and experienced. Very straightforward and pleasant to deal with.
Customer in Essex Posted on 19/07/2021 , work completed 16/07/2021
Came out the next day
Customer Service
Quality
Value
Our very unreliable pellet boiler went belly up once again in the coldest May for years. Gary arrived at 8.30 the next morning and fixed it in double quick time. What more can you ask!
Timothy in Essex Posted on 21/05/2021 , work completed 19/05/2021
Most reliable and trustworthy.
Gary, has serviced our pellet boiler for a number of years and as normal always prompt, friendly, reliable and very knowledgeable. I will be using Gary to upgrade our system as I know I can depend on him to do a very through and complete job. You could not ask for anyone better.
Customer in Essex Posted on 16/04/2021 (Reviewer did not use service)
Fantastic Work
Customer Service
Quality
Value
Gary came to service our pellet boiler and also our solar thermal system. The work was first class, everything was left neat and tidy and we are very pleased. Great communications and super helpful. It was very interesting talking through a number of improvements we could make to both systems and it is clear that he really knows his trade. He was also very knowledgeable about Air Source Heat Pumps - something we are interested in exploring for the future. Very friendly, arrived spot on time and reasonable charges. We are looking forward to Gary coming back to carry out a number of improvements. Cannot recommend him highly enough.
Customer in Suffolk Posted on 15/04/2021 , work completed 13/04/2021
Emergency call out
Customer Service
Quality
Value
Gary has been servicing our Jan Fire pellet boiler for several years now. It is hard to know where to start since every aspect of the service he provides is exellent. He is fast, efficient ,and very knowledgable. We have a commercial system and perhaps what we value most is his rapid response to a crisis. He goes to huge efforts to troubleshoot problems over the phone but is ready to make time to fix an urgent problem. He is our 4th emergency service!
Roger in Essex Posted on 23/03/2021 , work completed 08/03/2021
Professional, first class work.
Customer Service
Quality
Value
On time, highly knowledgable and a first class job, professional throughout. Have used Greenables for a number of years and would highly recommend them to anyone.
Customer in Suffolk Posted on 16/01/2021 , work completed 14/01/2021
Most reliable
Customer Service
Quality
Value
We have the most unreliable wood pellet boiler but the moist reliable service engineer. When the igniter failed agin on th coldest day of the year on a Saturday he was out within hours to replace it. What excellent service!
Customer in Essex Posted on 11/01/2021 , work completed 10/01/2021
Gary keeps us warm!
Customer Service
Quality
Value
We have an awful Trianco boiler which gives us constant problems, fortunately Gary won't let it beat him and always manages to get it back up and running. Hoping when the day comes to replace the dreadful beast that Gary will be the expert installer we wish we had had a number of years ago!!
Customer in Essex Posted on 28/11/2020 , work completed 17/11/2020