Endorsed by Which?

Gregor Heating

4.9

464 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020

About

Our goal is to be your first choice provider of heating solutions and services.

Whether you’re looking for a new boiler, a boiler service or to install a renewable technology such as a Heat Pump or Solar PV we can help. We guarantee you'll be well looked after by our friendly Customer Service Team and our FREE expert survey will ensure you make the right choice.

On-site our experienced Gas Safe registered engineers take real pride in their work and always deliver a pro service you can trust. There’s no question of cutting corners and we always arrange our work at a date and time that suits you to cause the minimum disruption.

Competitive prices and finance options are available.

Call us today on 0117 935 2400 for cost-effective heating solution and services you can trust

We're not happy until you're happy. That's our promise and the Gregor Guarantee.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Radiators and central heating
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
    • Immersion Heaters
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Solar panels
    • Solar water heating
    • Home energy analysis
    • Solar Panel Maintenance
    • Battery storage
  • Electricians

    • Electrical installations
    • Electrical repairs
    • Electrical testing services
    • Fuse boards
    • Landlord safety certificates
    • Rewiring
    • Outdoor electrical wiring
    • Electrical emergency services
  • Smart Homes

    • Home automation
  • Lighting contractors

    • Security & Emergency lighting installations
    • Emergency lighting
    • LED lighting
    • Lighting LED upgrades
    • Outdoor lighting
  • More Services

    • installation of smart heating controls
    • heating contractors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
464 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Prompt and efficient job.
Customer Service
Quality
Value
We were pleased from the start. The members of staff arrived on time, they were professional, and did a good job. The engineer fitting the boiler worked very hard, especially as it was a really hot day. Cleaned up any mess made. Any rubbish was removed.
Gina, Avon Posted on 29/06/2018 , work completed 29/06/2018
The trader replied (on 04/09/2018)
Glad to hear you had a great experience all the way through the process, Gina, thanks for taking the time to feed this back.
Excellent customer service.
Customer Service
Quality
Value
Gregor installed our new boiler. They were prompt in giving their quote and were the lowest. There was a small issue with what had been quoted and they upgraded at no cost. They fitted our installation schedule which was a bit tricky with dates. The installers and everyone we dealt with - were friendly and professional. An electrical issue which arose was corrected within hours of raising it.
Eleanor, Avon Posted on 21/06/2018 , work completed 21/06/2018
The trader replied (on 04/09/2018)
Really lovely feedback , Eleanor and glad we delivered on our promise. Thanks for taking the time to share this.
Excellent service from an installer who takes pride in his work
Customer Service
Quality
Value
Getting a new boiler/heating system installed can be a bit of a minefield, with so many traders offering this service. Having had a poor experience with a certain major player in the industry, I looked for a local firm with a proven track record and a proper aftercare service. Gregor Heating weren't the cheapest, but I'm very glad indeed that I went with them. Mark was conscientious, friendly and took a real pride in his work, carefully explaining each step of the installation so that even a dummy like me knows how the system works. Everything was completed on time and the boiler works like a dream. The 10 year guarantee on the Worcester Bosch model is also very reassuring. Highly recommended.
RA, Montpelier Posted on 16/06/2018 , work completed 16/06/2018
The trader replied (on 04/09/2018)
Thank you for your comprehensive review, which outlines lots of issues customers experience in the minefield. We are really pleased you had a good experience and that we delivered on our promise.
Could not be better
Customer Service
Quality
Value
I had my boiler, radiators and existing pipework replaced in June 2018. Dean did the initial survey, took us through the options for controls etc and prepared the quotation. I was so impressed that I did not look for alternative quotes. The idea of being in the care of large, established firm was a big attraction. The actual installation was done by Conor who looked young (like policemen do these days) but was very professional and obviously knows his trade. He had help on some days from Craig and Dave. They are all careful and conscientious workers who are a credit to their company. Despite having to lift carpets and floorboards we were left with a tidy house each night and the whole job was completed in the planned timescale of four days.
BristolBill Posted on 14/06/2018 , work completed 14/06/2018
The trader replied (on 04/09/2018)
Thank you BristolBill, we will make sure the feedback is passed on to Dave and Connor (who likes the fact you think he looks young!). Thanks for taking the time to do this review.
Prompt and professional
Customer Service
Quality
Value
Installation of new central heating boiler following removal of old boiler. Installation team arrived 7:30am as arranged, laid dust sheet on stairway and carried out work. Very efficient and professional. Clean and tidy work. Explained and tested system. Installed then left and rubbish and old boiler then removed after removal. Electrician attended and connected system. Instructions given and left with me. I could not fault any of work and all went to plan. Excellent service and I would recommend.
Alan, Avon Posted on 14/06/2018 , work completed 14/06/2018
The trader replied (on 04/09/2018)
How lovely to hear you would not fault any of the work we carried out for you. Thank you for sharing this, Alan.
My review
Customer Service
Quality
Value
Boiler replaced. Friendly service. Tidy workman and cleaned up after and showed us how boiler worked.
Sharron, Avon Posted on 13/06/2018 , work completed 13/06/2018
The trader replied (on 04/09/2018)
Thanks for the review, Sharron we are glad you had a good experience.
New Boiler
Customer Service
Quality
Value
I have just had a new Boiler fitted by Gregor Heating. Amazing work from the first call to the office and then meeting Adam who came to talk us through the right boiler for our house to the gas and electrical Engineers and the carpenter. They were all so professional. Would absolutely recommend them. Thank you so much.
Brenda Posted on 07/06/2018 , work completed 07/06/2018
The trader replied (on 04/09/2018)
Thank you, Brenda, good to hear you would recommend us and are pleased you chose Gregor Heating.
My review
Customer Service
Quality
Value
Our engineer Craig, worked a 12 hour day to leave us with a working boiler.
Steve, Avon Posted on 31/05/2018 , work completed 31/05/2018
The trader replied (on 04/09/2018)
We like to keep to our promise "We're not happy, until you're happy" and really glad it met your expectations. Thanks for your review, Steve
Prompt and professional
Customer Service
Quality
Value
Gregor employees were prompt, polite, friendly and professional, working well throughout the day, and clearing up extremely well after the work had been done.
Raymond, Avon Posted on 25/05/2018 , work completed 25/05/2018
The trader replied (on 04/09/2018)
Thanks for your feedback, we pride ourselves on minimal disruption and keeping the place clean and tidy.
Very professional and quick service.
Customer Service
Quality
Value
We were impressed with Gregor Heating from the outset. They were very efficient, prompt and clear in their dealings with us in every way during the initial contacts and getting the quote for the proposed work (installing a new boiler but in a different location from the old one). Wayne, who came out and did the survey was very helpful and made a number of useful suggestions about the installation. The new boiler was installed by Ash who was worked very quickly, cleanly and kept in close communication with us every step of the way asking our opinion and how we wanted the fitting to go ahead. There was a slight problem the day after the installation but this was quickly resolved after a phone call to Gregor Heating.
William C Posted on 21/05/2018 , work completed 21/05/2018
The trader replied (on 30/05/2018)
We are so pleased to hear how happy you were with the service we provided - thank you for taking the time to leave your review William. We will pass this great feedback to your engineer, Ash.