Endorsed by Which?

Gregor Heating

4.9

495 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

JULY 2025
Mar 2020

About

Our goal is to be your first choice provider of heating solutions and services.

Whether you’re looking for a new boiler, a boiler service or to install a renewable technology such as a Heat Pump or Solar PV we can help. We guarantee you'll be well looked after by our friendly Customer Service Team and our FREE expert survey will ensure you make the right choice.

On-site our experienced Gas Safe registered engineers take real pride in their work and always deliver a pro service you can trust. There’s no question of cutting corners and we always arrange our work at a date and time that suits you to cause the minimum disruption.

Competitive prices and finance options are available.

Call us today on 0117 935 2400 for cost-effective heating solution and services you can trust

We're not happy until you're happy. That's our promise and the Gregor Guarantee.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Radiators and central heating
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
    • Immersion Heaters
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Solar panels
    • Solar water heating
    • Home energy analysis
    • Solar Panel Maintenance
    • Battery storage
  • Electricians

    • Electrical installations
    • Electrical repairs
    • Electrical testing services
    • Fuse boards
    • Landlord safety certificates
    • Rewiring
    • Outdoor electrical wiring
    • Electrical emergency services
  • Smart Homes

    • Home automation
  • Lighting contractors

    • Security & Emergency lighting installations
    • Emergency lighting
    • LED lighting
    • Lighting LED upgrades
    • Outdoor lighting
  • More Services

    • installation of smart heating controls
    • heating contractors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
495 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
First class service start to finish.
Customer Service
Quality
Value
Darren arrived slightly early, but that was fine with me. After a very friendly introduction, I went through our heating system with him and the problems being encountered. It was very reassuring that he immediately seemed to know what the problems were and set about fixing them. He appeared very knowledgeable. In a very short space of time, he had our heating up and running. I have used Gregor before, and on both occasions, I found that from the initial contact on the phone through to the engineers coming, this company is very friendly and professional. I have absolutely no hesitation in recommending Gregor from the experience I have had with them. They are brilliant!!
Customer in Bath and North East Somerset Posted on 08/04/2026 , work completed 08/04/2026
New Boiler
Customer Service
Quality
Value
Gregor fitted our new boiler, removed a water tank and emersion tank, and moved pipework over 2 days. The work was carried out quickly, with no mess. Workman were very professional and nice. I would highly recommend them.
Customer in Wiltshire Posted on 26/02/2026 , work completed 24/02/2026
No Heating or Hot Water due to safety shit down
Customer Service
Quality
Value
Since moving into a New Build home Gregor have responded quickly and efficiently to a couple of calls. In this latest incident the Boiler stopped working reporting a fault code. Speaking to Gregor they quickly arranged for an engineer who turned up early in their time slot. They conducted what seemed to be a thorough review and clean of the boiler and the. Explained what they had done. The boiler reported a blockage which was in the condensate pipe. This was cleaned and the boiler was again working. The engineer was very polite, professional, clean and the issue was resolved. In this and all my dealings with Gregor to date I feel as though I am important and they care about the service they provide.
Customer in South Gloucestershire Posted on 11/02/2026 , work completed 09/02/2026
The trader replied (on 20/02/2026)
Thank you for your fantastic feedback, we appreciate you taking the time to leave us a review and we are happy to hear our engineers have managed to resolve your issues in a professional manner. We look forward to your future custom.
Efficient and charming
Customer Service
Quality
Value
A new chap from Gregor's this time. As with all others he was polite and very efficient. All the technicians from the company are very tidy in their work and leave the place very clean. They bring all their own stuff so do not rely on you providing steps etc. So far all have also been dog friendly so my dog is very happy! Excellent service as ever from a very efficient company
Customer in Wiltshire Posted on 06/02/2026 , work completed 06/02/2026
The trader replied (on 20/02/2026)
Thank you for taking the time to leave us a lovely 5 star review. We are happy to hear our engineers have all delivered an excellent service, we really appreciate your positive feedback and look forward to your continued custom.
System Install
ASHP, radiator, PV, battery and UFH installation to the highest standard. Prompt, friendly and professional service during installation and ongoing support as needed afterwards. Highly recommended.
Customer in South Gloucestershire Posted on 30/01/2026 (Reviewer did not use service)
The trader replied (on 06/02/2026)
Thank you for your fantastic feedback regarding your renewable heating installation. We are so happy to hear our installers delivered an excellent service and you are happy with the work carried out. We value your feed back and look forward to your continued custom.
Satisfied and Happy
Customer Service
Quality
Value
I had to wait nearly a month for an appointment; they are busy. They gave a wide arrival forecast, 8 am-1 pm which I'm not too impressed with. But Matt? phoned to say when he was arriving and came on time. He was cheerful and friendly. He knew what he was talking about and did a good job. He serviced my solar thermal heating system and assured me that all was well with it. I would recommend Gegory on the basis of this service.
Customer in Bath and North East Somerset Posted on 22/01/2026 , work completed 21/01/2026
The trader replied (on 06/02/2026)
Thank you for taking the time to leave us a review, we value all customers feed back and take on board your comments. We are happy to hear our engineer delivered an excellent service your comments will be passed onto the service team.
Yearly Service
Customer Service
Quality
Value
I had my yearly boiler service today 20/01/26. The Engineer, Mark, was very polite, and helpful. Also, he made sure everything was clean and tidy, when he finished. Very happy 😊
Customer in South Gloucestershire Posted on 20/01/2026 , work completed 20/01/2026
The trader replied (on 22/01/2026)
Thank you for your great feedback, we are happy to hear Mark delivered an excellent service and worked in a tidy manner. We appreciate your positive comments and look forward to your continued custom.
Radiator replacement
Customer Service
Quality
Value
Our radiators downstairs were showing their age and some had leaked in the past. We had a prompt quote from Gregor Heating to replace 5 radiators plus the connecting piping. We were given a date for the work about 3 weeks after giving the go-ahead. The radiators were delivered promptly on the agreed date, followed shortly by the engineer to do the work. He was very friendly, explained what he was going to do, and then got on with it. He worked quickly and it all took less time than I had anticipated. When it was finished he tidied up and removed all the rubbish to his van. The radiators look good and work well. I would recommend the firm and would not hesitate to use them again.
Customer in South Gloucestershire Posted on 18/01/2026 , work completed 07/01/2026
The trader replied (on 22/01/2026)
Thank you for taking the time to leave us a 5 star rating, we are extremely happy to hear you are pleased with your new radiators and our engineer worked in a clean and tidy manner. we really appreciate all of your feed back.
Good work again
Customer Service
Quality
Value
We experienced an intermittent problem with our boiler that was very difficult to get to the bottom of. We think that it has now been fixed but only time will tell. Our initial contact with Gregor a few weeks ago was not too good as we were unable to find someone to discuss the nature of the problem with. Subsequent phone calls were excellent and we were fitted in at extremely short notice. We have used Gregor on many previous occasions.
Customer in Bath and North East Somerset Posted on 20/12/2025 , work completed 18/12/2025
The trader replied (on 02/01/2026)
We really appreciate you taking the time to leave us a great review. We are happy to hear we were able to assist you in a timely manner and resolve your heating issues. Thank you for all your feedback we take all comments on board.
Excellent boiler installation
Gregor Plumbing and Heating recently fitted our new boiler. We had a number of quotes but we went with Gregor because from the start you could tell they were different. The engineer who came out to assess and offer the quote was courteous, professional and friendly. He didn’t try any hard sell or try to sell us something we didn’t need. A date was agreed when to fit the appliance that was favourable to us. They were on time, efficient, professional and explained everything as they worked through the day. Once installed they tested the boiler, taking time to explain how it worked. Cleaned up after themselves and removed the old boiler and packaging. 1 year free service also provided. I highly recommend this company.
Customer in Bristol City Posted on 04/12/2025 (Reviewer did not use service)
The trader replied (on 02/01/2026)
Thank you for keeping us a 5 star review, we appreciate all your positive feed back and happy to hear the installation process ran smoothly. We hope you enjoy your new heating system and look forward to your continued custom.