Gregor Heating

We had a new oil boiler and cylinder system fitted and the service and experience was first class from start to finish - from making intial contact and Chris coming round to carry out the survey, communication thereafter and through to conclusion via Debbie was very efficient, polite and professional. No hidden costs and paid exactly what I was quoted at the start. Connor and Josh who installed the new boiler system were also excellent. Fast, efficient, turned up each morning when they said they would, worked hard and Connor explained exactly what was happening, what they were going to do next at each step through to conclusion. We discovered a minor leak issue the day after completion, informed Debbie, and Connor came round to rectify it in no time at all - great service. I would highly recommend using Gregor to anyone considering having similar works done.

Our combi boiler was serviced today by Darren Parker of Gregor Heating. Darren was great, explained everything clearly, and resolved issues with the radiators upstairs not heating up fully. First time using Gregor Heating and a great experience!

He came when planned, did the job well, including an awkward loft check, and gave useful advice. Cheerful and well-mannered.

Amazing company, working to a tight time scale and Gregor Heating manged to find a slot for us which worked, with no problem. The team were friendly and professional and very knowledgeable about the products they were installing.

Excellent in all respects. Took time to discuss the best ways to run the system and what controls to use. Very friendly and patient when we asked lots of questions. The service costs much less than the original installers. Very relieved to know we have a company to look after our needs.

Excellent service from start to finish. The team on site showed great care and expertise in their work. I was happy with the quote received, and additional extra little bits of work undertaken during the job were completed as part of the original price. The work took 2 weeks as forecast. As with all extensive building work, there was the usual upheaval, but we felt they were as respectful as they could be whilst having a job to do that, in its nature, was noisy and messy. Would be happy to recommend to anyone looking for a heat pump and/or solar PV.

I used Gregor Heating to supply and install an electric water heater. I'm really pleased with their work and intend to use them again.

Very much recommend. Adam was put fast to advise. Very fast appointment to sort out the new boiler. Mark, who installed, was amazing, friendly, and lovely. So glad we chose McGregor and a good price too. Thank you everybody

Wrt. recent heat pump service - service engineer carried out an assessment of our heat pump and system professionally and competently in a friendly and knowledgeable manner with which we were well satisfied. Will consider Gregor for future services.

The company that sold me my heat pump in 2015 went into administration and I have had repeated problems in getting it serviced regularly and reliably. Thank goodness I have now come across Gregor Heating and Plumbing. Their engineer was in today – polite, competent and informative. The work was carried out with a minimum of fuss and place left clean. I also got some useful advice. Thanks also to Which Trusted Trader, who pointed me to this company in the first place.

Mark did our new boiler to a very high standard . The job was done professionally on time and budget. I would highly recommend this company as at all times felt customer service was priority. The company removed all the rubbish next day ,well done and thank you

Excellent service and a beautiful job by Craige and his apprentice Cole. The whole experience from Adam carrying out the survey on Monday to Craige finishing off the install on Wednesday was amazing

Phil came to service my old boiler and he was very helpful and efficient. I was so impressed with his efficiency. He also gave me some helpful info about other issues with the system. Highly recommended.

This new boiler installation was preceded by a visit by an engineer to assess the underlying problem we had, incase a replacement wasn’t required and to thoroughly survey the requirements for the proposed work - down to the requirement for additional flue support brackets. The installation itself happened without any concerns. The engineer arrived well on time and ensured everything was working. The work was done tidily and waste was left neatly and collected by a specialist contractor just 2 days later.

This is the second year I have booked Gregor Heating to come to service my boiler and look at my underfloor heating manifolds. I have them thorough and very knowledgeable on both occasions.

We have had an annual boiler service from Gregor for many years, usually in the latter part of the year. This time our unfortunate boiler servicing engineer called in sick and the appointment was rescheduled. It was in my diary for 9.30 am but unfortunately I had not realised that the service would be either between 8.30 am and 1.00 pm. I telephoned the main office who apologised for the misunderstanding and then later rang to say he would be much delayed owing to some difficulties. I had to leave to go to the dentist but my husband was at home when the engineer arrived - much earlier than by then expected - did the job, loved the boiler, said it was in very good condition, nice and simple rather than the more modern complicated boilers and all is well. Good firm, nice helpful engineers, helpful telephone staff.

Gregor have just installed solar panels and a battery for us. Excellent service and good sensible advice about what system would suit us best. Highly recommended.

The annual service and safety check of a boiler they installed some years ago was carried out to our complete satisfaction.

Fantastic company to deal with very transparent had quite a few quotes and this was the only company that bothered to come around and price the job once I accepted they had their site electrician to come round and look at any potential problems changed the specifications slightly and then once paid the deposit All went very straightforward and smoothly would highly recommend this company real pleasure to deal with and also very professional. I know the owner Steve Gregor from years ago been in the construction industry myself so well done Steve all your staff are a real asset to you.

Many thanks to Jamie. He came quickly and went to great lengths to make sure that my heating was working efficiently before he left. Very thorough work and much appreciated!

We had a difficult installation, from oil to gas, which was completed in a very professional manner. Work over ran by a day, because of extensive electrical finds.

Have used Gregor Heating for a few years now; very happy with the service. Jamie, my engineer this morning, rang before arriving, and arrived on time. Jamie was the engineer that attended last year; he is friendly, engaging, and very knowledgeable. He got on with the job, worked diligently and quickly. He was polite when asking for access, and explained the process and results in detail. We had a conversation about the likely life of my boiler and replacement options (it's getting on a bit) and he was very helpful with his suggestions and recommendations. He clearly know his business but was honest about his knowledge when it comes to new tech he has not worked on directly. I'd certainly trust his opinions. Booking appointments, changing them, and dealing with payments has also been easy and hassle free. I have had really good experiences with Gregor Heating and have no hesitation in recommending them.

Just had an annual service of my 5-year-old Worcester Bosch boiler which was installed by Gregor Heating and serviced every year by Gregor Heating. The Engineer Phil Boobier arrived on time and was extremely pleasant, very professional and a good communicator. He described everything he did as he was doing it and then explained all the test results so I was left confident that the boiler was operating safely and efficiently after Phil had completed the annual service. Phil did not make any mess and left everything clean and tidy. Phil is an excellent ambassador for Gregor Heating and I will ask for Phil to service my boiler again next year.

Gregor designed and fitted my ASHP system in 2012. The system is still working as installed and Gregor have continued to provide annual maintenance servicing despite the system being 12 years old.

Gregor Heating are clearly at the forefront of installation of renewable and smart technology. I was able to have sensible discussions about system design and the installation was professionally done. It was 5 months between quote acceptance and completion of the job. Supply issues outside of Gregor's control was a significant part of this but their busyness did also contribute to the delays.