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Endorsed by
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Trusted Traders
Hadley & Ottaway Limited
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Primary 01953 884841
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Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
Organisations and Awards
Member of the British Association of Removers
About
Since 1928 Hadley & Ottaway has been a household name for removals, and in particular removals in Norwich. With 90 years experience, carrying out careful shipping, removals and storage services for some of the most discerning clients. No job is too big or too small for our team of expert removals staff.
At Hadley & Ottaway, everyone cares about your move. Many of the removals and office staff have been with the company for years and really understand just how important it is for removal companies to make sure that everything goes smoothly with your relocation. Our experience means that we can make moving home or office as seamless as possible, relieving you of any stress or worry during the moving period.
Our head office is based in the East Anglia region - this is the centre of operations as there is a dedicated training room, where new recruits and 'old hands' learn to pack delicate porcelain, barometers, grandfather clocks and pianos.
What we do
Removals
- Home removals
- Storage services
- International removals
More Services
- european removals office relocations piano specialist
My work
Customer reviews
4.9
266 reviews
Recommended
Recommended
by 100% of customers
Sort by
Great service
Customer Service
Quality
Value
We used Hadley & Ottaway to help us move from our old home, into storage then to our new property. All aspects of their service from start to finish was superb. The customer service was exceptional and they didn’t mind how many times you asked questions or needed further guidance. The removals were done with great care and professionalism.
Customer in Norfolk
Recommended
Very professional
Customer Service
Quality
Value
Prompt starts on both days, belongings all well packed & boxes clearly labelled, protective coverings used, goods unloaded quickly at new address - no problems.
David, Norfolk
Recommended
Brilliant, efficient, hardworking, thoughtful and lively team!
Customer Service
Quality
Value
We were certainly not looking forward to leaving our very personal, unique, family home of 40 years, and dreading the experience. However, the Hadley & Ottaway team made what could have been a 'disaster day' into a much less stressful time than I could have ever imagined. They worked extremely well as a team, providing full support, advice and guidance as the day progressed. Their lively banter between the team members, and with ourselves, made it a much better experience and lifted our spirits immensely. Even when everything was loaded and we received bad news from our solicitors that clearance was still awaited to commence moving in to our new property the team provided support and, once given the go ahead, upped their 'team spirit, speed and efficiency' even more ensuring that we ended the day knowing it had been successful and had a bed to sleep in!! Many thanks to our team!!
Customer in Norfolk
Recommended
Careful and Considerate
Customer Service
Quality
Value
Such a professional team, kind and considerate. Dismantled wardrobes as requested and re-assembled without problem. Delicate items carefully wrapped. Returned for packaging promptly. Would recommend to anyone
Hazel, Norfolk
Recommended
Very god job done, taking the stress out of moving.They turned up on time
Customer Service
Quality
Value
They turned up on time and started the job of packing in a professional way. They were very helpful and friendly in all they did. They took a lot of the stress out of the day. At the other end they did not mind having to wait for me to get the keys. I recommend them to anybody moving home. The price they charged was less than I thought it might be.
Customer in Northamptonshire
Recommended
Prompt & professional
Customer Service
Quality
Value
Collection and delivery exactly as arranged. Always able to contact trader whilst my household effects were in storage.
Michael, Norfolk
Recommended
Excellent service
Customer Service
Quality
Value
Arrived on time as arranged. The 4 chaps who packed all our belongings were very efficient and could not have been more helpful. The move went very smoothly and we were safely installed in our new home by early in the afternoon. Grateful thanks to Hadley & Ottaway Ltd.
Barry, Norfolk
Recommended
Excellent service
Customer Service
Quality
Value
The two movers packed up for us and then completed our move the next day. We were amazed at their skill and the professionalism they showed, while at the same time being friendly and approachable. I would thoroughly recommend the firm to anyone contemplating a move.
Customer in Norfolk
Recommended
A perfect move
Customer Service
Quality
Value
The guys from Hadley & Ottaway moved our belongings from Papworth Everard to Witney as agreed. They turned up bang on time and got down to loading up right away. Everything went as promised and we were on our way in 2 hours from arrival. The guys worked impressively hard and took great care to ensure that our furniture etc was properly taken care of. They were helpful all the way throughout and we couldn't have wished for a better bunch. The same at the other end when unloading in Witney. Just a really good hassle free experience and not expensive either. They made us feel comfortable from start to finish. We highly recommend them and wish to thank them for making the day as uncomplicated as possible. Just goes to show you get what you pay for. Smartly dressed, pleasant and friendly and very efficient. What else is there to say? If you are looking for a brilliant removal company this is the one to go for
Customer in Oxfordshire
Recommended
Very good
Customer Service
Quality
Value
Hadley & Ottaway packed our belongings and moved us. They were very good and very nice workers. No complaints.
Rose, Buckinghamshire
Recommended