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Trusted Traders

Hadley & Ottaway Ltd

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb hadley   ottaway logo

4.9

170 Reviews

Organisations and Awards

Member of the British Association of Removers

https://www.bar.co.uk

About

Since 1928 Hadley & Ottaway has been a household name for removals, and in particular removals in Norwich. With 88 years experience, carrying out careful shipping, removals and storage services for some of the most discerning clients. No job is too big or too small for our team of expert removals staff.

At Hadley & Ottaway, everyone cares about your move. Many of the removals and office staff have been with the company for years and really understand just how important it is for removal companies to make sure that everything goes smoothly with your relocation. Our experience means that we can make moving home or office as seamless as possible, relieving you of any stress or worry during the moving period.

Our head office is based in the East Anglia region - this is the centre of operations as there is a dedicated training room, where new recruits and 'old hands' learn to pack delicate porcelain, barometers, grandfather clocks and pianos.

What we do

  • Removals

    • Home removals
    • Storage services
    • International removals
  • More Services

    • european removals office relocations piano specialist

Customer reviews

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Reviews summary

4.9
170 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Brilliant job
Customer Service
Quality
Value
It's said to be one of the most stressful things to do - moving house. The team managed to make it almost enjoyable.
Brenda, Norfolk20/10/2017
My review
Customer Service
Quality
Value
Very friendly and professional team. Highly recommend them.
Michael, Suffolk19/10/2017
Brilliant Job
Customer Service
Quality
Value
Very professional service, can't fault them. Staff all very friendly and efficient.
Which? Trusted Traders Consumer12/10/2017
Excellent job
Customer Service
Quality
Value
Couldn't fault them. From beginning to conclusion H & O displayed efficiency, competence, utmost care and consideration and friendliness. Professionalism at it's best... and that includes the time of initial booking.
Pamela06/10/2017
Excellent from start to finish.
Customer Service
Quality
Value
Excellent service from start to finish, including secure storage. Friendly and efficient staff made the whole process stress-fee.
Susan, Tyne and Wear04/10/2017
Professional brilliant work
Customer Service
Quality
Value
A well organised two day packing and move, used one day for prepacking boxes. Arrived the next day, departed fully loaded (6 bed property) , 2 packers day one and four on day two, all very professional, pleasant personalities, smoothly executed throughout. Highly recommended and will certainly use again.
Peter, Suffolk29/09/2017
Professional, quick and super helpful
Customer Service
Quality
Value
I would not hesitate to recommend them to anyone. They made our moving experience a lot less stressful. They were super friendly, helpful, professional, efficient and mega quick!! We were just so impressed with their service.
Rianne, Norfolk27/09/2017
Excellent job
Customer Service
Quality
Value
They came and loaded our property on 26.09.17. The van was then driven, unloading took place the next day. Everything was done in a professional manner by a team of two who could not have been more helpful, careful, and considerate. This has been the second time we have used them and that tells you everything.
Peter, Hertfordshire26/09/2017
Prompt and professional
Customer Service
Quality
Value
Everyone from office staff to removers on the day were friendly, helpful and very professional. I will use them again and cannot praise them highly enough.
Patricia, Norfolk26/09/2017
Fantastic move
Customer Service
Quality
Value
A truly great experience, friendly, excellent removal in a timely way.
Jackie, Norfolk20/09/2017