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Trusted Traders

Hadley & Ottaway Ltd

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb hadley   ottaway logo

4.8

146 Reviews

Organisations and Awards

Member of the British Association of Removers

http://www.bar.co.uk

About

Since 1928 Hadley & Ottaway has been a household name for removals, and in particular removals in Norwich. With 88 years experience, carrying out careful shipping, removals and storage services for some of the most discerning clients. No job is too big or too small for our team of expert removals staff.

At Hadley & Ottaway, everyone cares about your move. Many of the removals and office staff have been with the company for years and really understand just how important it is for removal companies to make sure that everything goes smoothly with your relocation. Our experience means that we can make moving home or office as seamless as possible, relieving you of any stress or worry during the moving period.

Our head office is based in the East Anglia region - this is the centre of operations as there is a dedicated training room, where new recruits and 'old hands' learn to pack delicate porcelain, barometers, grandfather clocks and pianos.

What we do

  • Removals

    • Home removals
    • Storage services
    • International removals
  • More Services

    • European Removals Office relocations Piano specialist

Customer reviews

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Reviews summary

4.8
146 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Excellent all round.
Customer Service
Quality
Value
A very difficult emotional experience was made easy and stress cut to the minimum. I thought the cost 'expensive' until done - 'No way' - worth every penny and certainly earned. The firm was recommended to me. I would not hesitate to recommend to anyone. All areas were efficient, courteous, easy to deal with - from office - to packing etc. Excellent.
Jacquelyn, Norfolk07/08/2017
Brilliant job, very professional.
Customer Service
Quality
Value
Team very professional, prompt arrival. Very polite and obliging crew. We would highly recommend them.
Carole, Norfolk04/08/2017
Helpful and friendly service
Customer Service
Quality
Value
Speedy, friendly and reliable service with attention to detail. No problems at all.
Claire, Suffolk04/08/2017
Impressive Service
Customer Service
Quality
Value
The service was excellent from start to finish. All the removal men were professional, efficient and really helpful and pleasant to work with. We were dreading the day but it went very smoothly and was much easier than anticipated. We would recommend them highly.
John, Cambridgeshire25/07/2017
Excellent Service
Customer Service
Quality
Value
Excellent service, polite and courteous removal men and we were extremely pleased with our move.
Victoria, Brundall24/07/2017
Prompt & professional
Customer Service
Quality
Value
Very polite and obliging crew, all contents very well packaged and adequate protection provided. Only downsize being originally a 3 day move planned ended in 2 which was extremely tiring for us.
Raymond, Oxfordshire14/07/2017
Brilliant job.
Customer Service
Quality
Value
Great job, very pleased.
Peter, Norfolk11/07/2017
Prompt and Exceptional
Customer Service
Quality
Value
Cannot praise the crew highly enough. Nothing was too much trouble. Polite and very good.
Michael, Norfolk10/07/2017
First Class
Customer Service
Quality
Value
This was my second move with company. As before all round excellence. Professional!!
John, Norfolk03/07/2017
Excellent service
Customer Service
Quality
Value
I have moved home twice with Hadley Ottaway and used their storage facility. Their service is first class and the delivery staff are excellent.
Happy Customer01/07/2017