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Trusted Traders

Hadley & Ottaway Limited

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb hadley   ottaway logo

4.9

243 Reviews

Organisations and Awards

Member of the British Association of Removers

https://www.bar.co.uk

About

Since 1928 Hadley & Ottaway has been a household name for removals, and in particular removals in Norwich. With 90 years experience, carrying out careful shipping, removals and storage services for some of the most discerning clients. No job is too big or too small for our team of expert removals staff.

At Hadley & Ottaway, everyone cares about your move. Many of the removals and office staff have been with the company for years and really understand just how important it is for removal companies to make sure that everything goes smoothly with your relocation. Our experience means that we can make moving home or office as seamless as possible, relieving you of any stress or worry during the moving period.

Our head office is based in the East Anglia region - this is the centre of operations as there is a dedicated training room, where new recruits and 'old hands' learn to pack delicate porcelain, barometers, grandfather clocks and pianos.

What we do

  • Removals

    • Home removals
    • Storage services
    • International removals
  • More Services

    • european removals office relocations piano specialist

Customer reviews

Reviews summary

4.9
243 reviews
Customer Service
5.0
Quality
4.9
Value
4.7
Sort by
Excellent service
Customer Service
Quality
Value
We were delighted with the service provided at all stages of our move. The movers took care of our possessions and loaded and unloaded with care in a swift manner. Could not have asked for any more.
Customer in Norfolk16/11/2018
Delighted
Customer Service
Quality
Value
This firm is truly professional. Every detail of the move is mapped out meticulously, and everything happens just as they have planned. If you find the idea of moving all your belongings stressful, this is the firm for you. We would recommend them 110%.
Jonny Griffiths09/11/2018
Quick, thorough & careful
Customer Service
Quality
Value
Nothing was too much trouble. Seemed an enormous job for just 2 blokes but they made light work of it. Treated furniture and walls with upmost care. Nothing damaged. Pleasure to work with, definitely recommend.
Angela, Cambridgeshire31/10/2018
Excellent
Customer Service
Quality
Value
No hesitation in recommending.
Nigel, London26/10/2018
Great service for a reasonable price.
Customer Service
Quality
Value
From first contact to quotation visit, to carrying out the removals. Hadley & Ottaway were friendly, courteous, and knowledgeable. We needed some flexibility over how many boxes vs larger items and this was no problem. I'm sure you may be able to find cheaper but when you consider your valuables being transported, knowing they will all get there in one piece is more important!
Caron, Suffolk22/10/2018
Professional service
Customer Service
Quality
Value
From the first phone call to when the last box was delivered to our new home, the service was first class. So friendly, not pushy and nothing was too much trouble. The staff were so friendly but the way they went about the move was so very professional. Thank you.
Cecil, Lincolnshire22/10/2018
Excellent service
Customer Service
Quality
Value
Moved all possessions from house/garden to storage, including packing and full inventory. Nine weeks later moved to new home. From first contact with assessor, I felt confident that the stress of physically moving would be taken care of. Everyone I dealt with was helpful, polite, friendly but professional. All billing information was clear and I knew exactly all costs. Boxes and packaging collected and no problem about the boxes still unpacked. H & O Ltd provided an excellent service.
Alison, Norfolk22/09/2018
Brilliant job
Customer Service
Quality
Value
We were delighted with the service given. They could not do a better job!
Pam, Norfolk21/09/2018
Highly recommended
Customer Service
Quality
Value
Helped us move from Norfolk to Wales! Flawless move. A calm, relaxed crew made the moving experience so much easier. Would not use any other company. Good value for money!
James, Dyfed07/08/2018
Prompt, professional, pleasant
Customer Service
Quality
Value
Initial visit was informative and given a prompt quote. Packing done quickly, efficiently, and crew very pleasant to deal with, move all to plan.
Glynis, Norfolk06/08/2018