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Trusted Traders

Hadley & Ottaway Limited

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb hadley   ottaway logo

4.9

215 Reviews

Organisations and Awards

Member of the British Association of Removers

https://www.bar.co.uk

About

Since 1928 Hadley & Ottaway has been a household name for removals, and in particular removals in Norwich. With 90 years experience, carrying out careful shipping, removals and storage services for some of the most discerning clients. No job is too big or too small for our team of expert removals staff.

At Hadley & Ottaway, everyone cares about your move. Many of the removals and office staff have been with the company for years and really understand just how important it is for removal companies to make sure that everything goes smoothly with your relocation. Our experience means that we can make moving home or office as seamless as possible, relieving you of any stress or worry during the moving period.

Our head office is based in the East Anglia region - this is the centre of operations as there is a dedicated training room, where new recruits and 'old hands' learn to pack delicate porcelain, barometers, grandfather clocks and pianos.

What we do

  • Removals

    • Home removals
    • Storage services
    • International removals
  • More Services

    • european removals office relocations piano specialist

Customer reviews

Reviews summary

4.9
215 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Punctual, professional, proficient
Customer Service
Quality
Value
I have used this firm on a number of occasions and every time i have found them to be reliable and careful on every respect. I have recommended them in the past and will continue to do so.
Sheila, Norfolk22/05/2018
Very professional
Customer Service
Quality
Value
From start to finish everything about this company was carried out with consideration for my situation (recently widowed) and total efficiency. I could not have asked for better service.
Maureen, North Humberside08/05/2018
House move Cambridge - York 3 days
Customer Service
Quality
Value
Pleasant office contacts. Very hard working team who packed efficiently & were ahead of schedule right through. Left Cambridge & arrived at York early so able to unload far more than expected on day 2. Office also rang 2 weeks later to arrange collection of boxes as had lorry passing York. All in all a good team effort.
Jean, North Yorkshire03/05/2018
Excellent service
Customer Service
Quality
Value
This is the second time we have used Hadley & Ottaway and we are happy to recommend them. They were not the cheapest quote we received but we were very pleased with the level of service we received. Staff all polite and obliging.
Which? Trusted Traders Consumer30/04/2018
Highly recommended
Customer Service
Quality
Value
This was the second time I used them and from beginning to end Hadley and Ottaway did a brilliant job. They were efficient, friendly, and professional at everything. Nothing was too much trouble for them. The whole move was smooth and fast.
Susan, Norfolk27/04/2018
Highly professional and careful.
Customer Service
Quality
Value
The four men who helped us move were friendly, professional and took considerable care with all our belongings. They were immensely prompt and very helpful. Would highly recommend H & O and in particular the four men who moved us! Thank you!
S, Norfolk20/04/2018
Prompt and professional
Customer Service
Quality
Value
An efficient service, very responsive to our needs. Minimal number of broken items - castors on heavy woodwork equipment. Removal staff polite and caring.
Barbara, Derbyshire11/04/2018
I Have No Hesitation In Recommending
Customer Service
Quality
Value
We found them to be very helpful the removal men were very very good. Helpful would not let us do anything. We would recommend them without any bother.
Linda, West Midlands03/04/2018
Excellent service.
Customer Service
Quality
Value
Prompt and professional service from start to finish. Would highly recommend Hadley & Ottaway Ltd
Chris, South Yorkshire27/03/2018
Excellent removals
Customer Service
Quality
Value
The removal, three guys turned up at 7.30am they were polite, helpful and carefully wrapped our delicate goods. Excellent job from old property to new property first class service from first phone call to last box being delivered extremely helpful throughout.
Vic, Cumbria26/03/2018