We interviewed numerous removal firms ahead of our move and we found that Hadley & Ottaway were the only ones that saw us and our lifetime collection of goods on a personal level, rather than just another household to move. They were extremely attentive to our concerns about the pianos, crystal, ornaments, artwork and various pieces of expensive furniture. Overall, as we were stressed out dealing with estate agents, solicitors and other agents, Hadley & Ottaway made it all a great experience. Not one we'd like to repeat on a regular basis but would certainly have no hesitation in contacting only Hadley & Ottaway directly should we ever have to move again.